More filters

No LED

Derek Barss
Updated at 2024-05-02 04:24:35 UTC 

There is no LED on my device.  I've power cycled on and off a few times and no change.

Strangely enough it shows connected to wifi but not starting water on a manual test.


Is it dead?


View: 126   Answer: 2

Can’t get water to work

Ally P
Updated at 2024-05-07 18:45:51 UTC 
I moved into a house with the Sprite 6 system and have it fully set up on my phone, however can’t get the water to actually run. I haven’t touched anything. Any advice?
View: 16   Answer: 1

Schedule issue

Barbara Williams
Updated at 2024-05-03 17:43:01 UTC 

I have 3 zones. We have had system running for several weeks early in the morning. Yesterday I checked history & found all 3 zones had instead of a green checkmark icon, an orange wifi with red x icon (see photo below). I was able to try "run now", and only zone 1 worked. 


I ended up deleting ALL schedules & did a one time water on zones 2 & 3 & they worked. I made a new schedule for all 3 zones, and this morning i got the orange wifi icon on zone 1, & zones 2 & 3 ran just fine. 


Any ideas?   TIA!

View: 115   Answer: 1

ElctroValve don't sart

Francesco Merisio
Updated at 2024-05-02 20:19:07 UTC 

Hy, i hava a problem.

When i start a irrigation cycle, only one Valve don't open, but when i start a test cycle from App, the same valve correctly open and start for few second the irrigation.


Why in the ccycke test the same valve it's ok and in the manually start don't go?


Idea?


grazie

View: 107   Answer: 1

Start external wifi switch

Francesco Merisio
Updated at 2024-05-02 20:15:01 UTC 
Topic: General

Hym I have a main pump that start with a wifi switch. Can I call an action from Netro App that start the pump?

For example, whenI start the irrigation cycle, can i call a rest URL?

View: 668   Answer: 1

Help!

John Zuzula
Updated at 2024-05-02 14:46:09 UTC 
My lawn and plants are dying! Suddenly something has changed and my unit isn't working. I have tried running manually. Zone will start and suddenly stop. I've checked times and nothing has changed there. I have removed and reinstalled the app. No help! Not sure where to go from here.
View: 116   Answer: 1

Wifi password reset

Alfonso Olias Sanz
Updated at 2024-04-29 06:27:43 UTC 

I updated the wifi password in the router. I was able to set up the password in the netro controller but not in the whisperers. I followed the steps provided by the app, pressing 6 times very fast the whisperer button.


But the whisperer wifi did not appear. I tried with 2 of the 5 whisperer I have, but process is not working


View: 201   Answer: 2

Netro Pixie Z1 Connection Issues to Hub - Please Help

Nicholas Cole
Updated at 2024-04-28 15:58:10 UTC 

Hi there,


I have a Netro Pixie Z1 hose timer in my garden, which is about 50 feet away from its hub. I’ve been dealing with connection issues (routinely disconnecting from the app and randomly stopping watering schedules), which is strange because there are no obstructions between the timer and the hub, and it is a fairly short distance. When standing by the timer, I can clearly 

see the hub in my window. I have the hub plugged into the back of my WiFi router via an Ethernet cable, so WiFi connection is not the problem. The connection between the timer and the hub is. Does anybody have any suggestions on how to fix this problem? If I can’t get the Pixie Z1 to have a stable connection, I will have to buy a regular Pixie.


Thank you,

- Nick

View: 135   Answer: 1

Manual operation - watering does not stop

Fabio F
Updated at 2024-04-20 14:28:45 UTC 

Hi,

I installed the sprite control unit.

I attach photos regarding the hardware and software version.

At the end of the installation I performed a manual test of the zones.
The problem I encountered is that at the end of the operating time the watering does not stop.

 How do I solve this problem?
View: 283   Answer: 4

pixie - water inside box and battery housing

veniamin
Updated at 2024-03-02 09:46:44 UTC 

Pixie stopped to connect. Removed battery and found water inside battery housing. All contacts except one of battery are very rusty.

Trying to clean. Water also inside battery / battery box


Is it safe to dry and charge?

How to prevent water from entering the box?






View: 374   Answer: 1

Exclamation on Schedule

Oilol
Updated at 2024-04-10 12:56:31 UTC 

Does anyone know what the exclamation icon means on the Metro App under schedule? 


I assume it means it didn't run, but why? These are the water schedules setup by Netro, I don't touch them. See screenshot.

Thanks in Advance!

Tim


View: 309   Answer: 1

Recommend watering schedule

Carolyn Simmons
Updated at 2024-03-17 23:35:07 UTC 
We are in zone 9 in Conroe, Texas and would love knowledge on best length of time to water and how often!  Recommendations please!
View: 517   Answer: 1

Enable button

Steve Llauger
Updated at 2024-03-14 05:11:07 UTC 
Topic: General
The enable button does not stay on. It keeps reverting back to unable. Does anyone know why?
View: 323   Answer: 1

Starting new garden from scratch

Cori
Updated at 2024-03-06 03:16:19 UTC 

Hello!

Everything is setup to sow our 170m2 of grass this weekend. 

All local gardeners told me to irriigate the planted seeds 5min during the morning and 5min during the night, everyday, however the Netro smart program sets up a weird combination of 10min at 6am then 10 min at 6:40am, and then also for instance 2 days off (each phase, we have 3 for the grass), and this is choosing 'new plant' option.

  Should we leave the Netro smart program or Should we choose our own one???

Thanks!!

View: 447   Answer: 1

weather scheduling

rafal72
Updated at 2024-04-02 21:10:48 UTC 

Hi, Weather condition scheduling never worked and I've been using then Netro product for many years now. Currently both forecast & expectation are set at 0.1 threshold with skip (previous day, rainy day and next day). Weather station is set to NetroWeather and main app page is fairly accurate. Just today, it rained for most of the day and NetroWeather showed correctly "100% rain". Sadly, schedule program started anyway even though it was raining. I have changed weather provider, thresholds and nothing changes. This is very annoying to waste water, and I am looking for any tips how to mitigate this issue.


Cheers

Rafal

View: 315   Answer: 1

2 whisperer to 1 pixie

Paolo S
Updated at 2024-04-02 20:28:39 UTC 
How can I add a secondo whisperer to my pixie? 
When I press + netro app only give the chance to stand alone installation. How can I add a garden on the same pixie?
View: 291   Answer: 1

Programs

Roberto Pirovano
Updated at 2024-04-06 16:31:34 UTC 


View: 273   Answer: 0

sensor calibration

Des Mullin
Updated at 2024-04-06 03:36:00 UTC 

Hi I have 2 sensors and both read incorrectly. i put both ends into a bucket of water. 1 reads 50% other reads 75% both should red 100%. is there a way to calibrate them.


Update after 2 hrs both reading almost 100%. Do they self calibrate ?


thanks


Des

View: 392   Answer: 1

Open Circuit Master Valve

Matt Ward
Updated at 2024-04-08 23:44:05 UTC 

Hello,


My system is not working. When I run a valve test, it shows all valves are normal but the master valve has an open circuit error. I have checked all the wires and there is not voltage at the wires at the valve itself. I used a volt meter at the Netro controller and there is no voltage coming out of the controller for the master valve. Any suggestions? 


Thanks, 

Matt

View: 263   Answer: 1

Waters too much

Wil
Updated at 2024-04-17 04:34:42 UTC 
I inputted my own program. I want it to water the durations I entered.  It doesn't.  How can I turn the so called smart feature off?
View: 237   Answer: 1