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Put Sprite in "paused" mode in winter

Netro Support
Updated at 2023-11-07 06:09:05 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 






View: 4468   Comment: 1

PROGRAMS. "NOTES" FIELD

Javier NM
Updated at 2023-11-02 07:49:07 UTC 

I am using Netro software with a Sprite-6 controller. After some moths use I am delighted with the system. The tools it provides help me a lot controlling my garden, with good results. Congratulations. Normaly I use three out of my four zones in Smart (advanced) mode, and the fourth one in Smart (Basic).

I would be useful if we could have a field (name it "Notes" or similar) so that we could enter useful information about the use of each individual program (for example, "I reduced frecuency to alternate days after Oct 15th", or other information. 

Not having that field causes useful feedback not to be available when managing programs.

Thank you.


View: 618   Answer: 1

Sprite 12 Controller Problem

John LaRocca
Updated at 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

View: 606   Answer: 1

Hub with more than 1 timers

Kay Fluhr
Updated at 2023-10-08 07:46:18 UTC 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

View: 641   Answer: 1

2 zonas funcionando a la vez?

Juan Carlos
Updated at 2023-09-30 18:53:13 UTC 

No consigo que la aplicación permita 2 zonas activas a la vez. Solo funciona de manera secuencial (Zona 1, luego Zona 2, luego Zona 3, etc).

Yo necesito activar 2 a la vez para regar y abonar al mismo tiempo.

Alguien tiene una solución por favor?

View: 617   Answer: 1

Horario

Conchi Herrero
Updated at 2023-09-27 13:00:48 UTC 

Hola, sería posible que en la programación, en la hora de inicio se pudiera elegir la hora y los minutos?

Gracias.

View: 612   Answer: 1

Stephen CC
Updated at 2023-09-19 08:44:03 UTC 

can somebody explain the two way of rain skipping. forecast and expection. I wanna know how it really worked 


View: 589   Answer: 1

Addind more than 3 Users?

scgrossengersdorf
Updated at 2023-08-27 11:07:02 UTC 

Hello everyone,


Is it possible to set up more than 3 users in the user administration or are there plans to increase this number?

Best regards
WH
View: 528   Answer: 1

Sprinkler Type for Soaker Hose

TJ Wasik
Updated at 2023-08-23 18:57:57 UTC 

I am using 1/4 inch soaker hose for my netro controlled irrigation system, yet that is not an option in the "sprinkler type" selection box. What Sprinkler Type should I choose as an equivalent? Are there any plans to add Soaker Hose as an option in a future update?


I have small lengths of soaker hose encircling the base of each of my 20 bushes with lengths of standard hose running between them. for a total lengh of 50 feet of soaker hose.

View: 576   Answer: 1

Alexa Skill and Integration with App

Louise Brinkman
Updated at 2023-08-12 23:01:10 UTC 
This skill needs an urgent update.  There is no way to have Alexa water unless it is all zones or 1 zone at a time.  Have written 3 different watering programs for my 16 zones as not all zones require watering on same day or times etc...however, unlike the Orbit BHyve for example, you cannot have Alexa water Program A for example...so no manual watering of any program via Alexa unless all 16 zones or 1 at a time!  Asking Alexa to water means ALL zones which is not desirable for so many customers.  And my regular 6 zones that require watering at different times is painful by one zone at a time via Alexa.  Smart Watering has proved unreliable with my soil and plant type so not to be trusted and now unused by me. Why on earth can it not be updated to allow for a program to run via Alexa like all the other wifi controllers that are Alexa enabled?  Purchased this only for Alexa capabilities so horribly disappointed.  And why on earth can one not save a manual program WITHOUT a start time?  If it needs a start time it is not manual!  I know there is the Backup program for loosing wifi.  But at this stage it is hard to understand why something so basic in an Alexa Skill like running a program (for specific zones only) has not already been implemented.  Have emailed customer support regarding this several days ago and as yet no response.  Please advise of a way around this.  Help would be appreciated, kind regards
View: 582   Answer: 1

Spark and Sensors

C He
Updated at 2023-08-10 06:45:57 UTC 

Hi all,

I use 1 Netro Spark with 2 Whisperer sensors.

All devices are added to the app and i can see in the app.


In the app I can open by dropdown on top the Spark OR the Sensors. When i open there the Spark and go to setup, then i can can see the entry sensor, but the i can not add the sensors i have. 


I want to connect the sensors to the spark and the spark should Start the watering in relation to the real condition measured from the sensors. 


But how to connect the Whisperer to the Zones? 


Thanks for support!

View: 665   Answer: 1

App is not installing

Martin Trevino
Updated at 2023-08-09 16:40:50 UTC 
Your updated 3.2.0 app is hung.  Not installing on my iphone.
View: 635   Answer: 1

Offline / online notifications

David H
Updated at 2023-08-04 17:15:09 UTC 

Hi, what causes this and any suggestions to resolve?

I have unplugged it and plugged it back in. Still does it. 


View: 696   Answer: 1

Date format

Bob Howard
Updated at 2023-08-03 23:27:42 UTC 

How do I change the date format from American? In Australia we use the following format: DD/MM/YYYY. Shouldn't the app be set to read the default setting of the phone?

View: 680   Answer: 1

Need a big red button on the home page of the app that says stop all watering for today.

Brian Brun
Updated at 2023-08-02 01:14:30 UTC 
Once you have programs setup to do your watering, you hardly ever get into this app unless you need to stop watering, change the program, or test a zone with a broken/fixed head. My biggest complaint about this app is that when I need to stop watering for the day (for various reasons), I have to remember how to do that in the Netro app, and fumble through menu after menu to figure it out, because I do not use it every day. I just want to stop the dang watering for the day. There needs to be a button right on the first page that comes up to stop or suspend all watering schedules for the day. I told Moen if they put that in there app, I will switch in a heart beat. Giving you the opportunity to keep a customer and put into your app. 
View: 786   Comment: 1

Allow manual run without needing to enable the system

Tim Quach
Updated at 2023-08-01 08:02:49 UTC 

Hi,


In Perth Australia, we disable reticulation in winter, sure to winter rains.


In some cases, I've needed manual water parts of the garden sure to warm weather and lack of rain.


In order to do so currently, I need to set the system to enabled,  perform a manual run, and then remember to disable the system again. Sometimes I forget to do the last bit.


Can we allow for manual run without needing to enable the system?

View: 568   Answer: 1

Netro phone app won't open

Christopher Scarborough
Updated at 2023-07-30 23:32:37 UTC 
Netro app won't open... It opens then closes. I tried uninstalling and reinstalling.  Cleared data. App still won't open. I only have access throughout the beta web app
View: 581   Answer: 1

Feature request update

Alfonso Olias Sanz
Updated at 2023-07-25 06:11:19 UTC 
Hi the current app shows the toy water consumption but the starting month is always the current month and what it makes sense is to see you from January to December 
View: 577   Answer: 1

Not calculating for ecomode?

Melissa N
Updated at 2023-07-20 05:42:48 UTC 

I’ve set all zones to eco mode…but one zone keeps calculating to irrigate for 40-50 mins every 7days which doesn’t sound like ecomode to me. Also it seems to be the reason why our water bill shot up.


How can I fix this?

View: 587   Answer: 1

Preferences about time

Paolo Vecchi
Updated at 2023-07-17 07:41:39 UTC 
Hi, i’ve setted two preferred time ranges for the programs. But smart app is not considering that. What is my fault? Thanks
View: 608   Answer: 1