Solid white light can't connect to phone

Nathan Anderson
Updated at 2019-02-13 03:53:31 UTC 
I connected to the netro wih the app a few times no problem. Then it said failed to connect. The light is solid white no blinking. I have uplugged it reset it multiple times and deleted and reinstalled the app. Any help?
View: 7   Answer: 0

Why is my sprite watering zones multiple times a day

Tim Cox
Updated at 2019-02-02 01:35:59 UTC 
Installed sprite after I got it for Christmas.  Today it started watering on its own for the first time and certain zones ran for almost 45 minutes and a couple zones watered more than one time in a day.  What the heck is going on????
View: 38   Answer: 2

Put Sprite in "paused" mode in winter

Yiting Pan
Updated at 2019-01-17 08:11:58 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 

View: 246   Comment: 0

St. Augustine

Spencer Vaughn
Updated at 2019-01-10 03:15:53 UTC 
What’s the best way to fill in a bald corner of my yard with st Augustine. Every house in my neighborhood has a lush yard and so do I do for the most part. There isn’t a lot of foot traffic there. The only thing I can think of is that it’s at the top of my slopped yard (probably my the highest point) and maybe the water runs off to quickly. I don’t want to have to lay sod down if I don’t have too so I wanted to see if there were any other options. 
View: 51   Answer: 1

Leak detection

Joshua Berk
Updated at 2019-01-03 15:27:07 UTC 
Topic: General
Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!
View: 31   Answer: 0

not watering after installation

Sangjin Lee
Updated at 2018-12-15 18:56:48 UTC 

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.


However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?


Thanks in advance!

View: 108   Answer: 1

Select suitable plants for slope

Yiting Pan
Updated at 2018-12-13 07:48:53 UTC 

Select suitable plants for slope



Growing plants in some area with slopes may be more difficult than level gardens. A lot of challenging factors should be taken into consideration, for example, the different soil conditions, the sunlight condition, the slope condition, etc. Netro's smart watering would take care of these factors. Please go to Settings->Zones , select your zone and choose your soil type, slope condition and other settings.


The top priority is to evaluate the pitch and runoff. If the pitch is more than 30 degrees, it might be a good idea to terrace the area to prevent topsoil from eroding and all moisture evacuating every time you water or it rains. Once you have solved any moisture retention and erosion problems, it is time to evaluate the site further for exposure and zone, and plan what plants grow on slopes. The types of plants you choose will depend not only on your visual preference and vision but also the needs of the area. Deep rooted plants help stabilize soil, trees add dimension and shade to prevent excess evaporation, and low growing ground covers cover up unsightly areas with ease of care.


Although growing plants on a hillside can be a challenge, once established they can transform the area and help keep soil from slowly weeping down into the flatter parts of the terrain. Taller shrubs and bushes add many seasons of interest and will help give the area a sculpted appeal. Just remember that young plants will need additional moisture, staking and training as they establish. To keep maintenance down, choose plants that produce very little mess which would otherwise require extra work to clean up annually. Some plants that work well on slopes include:

Burning Bush 

Fragrant Sumac 

Japanese Yew 

California Lilac 

Creeping Juniper 

Dwarf Forsythia 

Snowberry 

Siberian 

Carpet Cypress


Read more at Gardening Know How: Choosing Plants For Sloping Areas – What Plants Grow On Slopes https://www.gardeningknowhow.com/special/slope-hill/plants-that-grow-on-slopes.htm

View: 63   Comment: 0

Needing to connect to a new device

Rebekah H
Updated at 2018-11-28 04:23:43 UTC 

My phone broke and when I tried to connect my new one to the sprinkler, I get an error message saying that our Netro is linked to another device and must be deleted from it before it can connector to my current phone. Is there anyway to reset the controller? 

View: 98   Answer: 1

Water pump shutting off

Ryan Cochran
Updated at 2018-11-26 02:32:24 UTC 
My water turns on then about a minute into the cycle it will suddenly shut down. The app says it is still going but water is not coming out of the sprinklers. Help  
View: 59   Answer: 0

Scheduling ( Two Smart watering levels; Smart disabled)

Yiting Pan
Updated at 2018-11-08 02:55:15 UTC 

There are 2 different levels of Netro’s smart watering you can choose(Go to Settings->Zones->Smart Zone)

1.Smart watering: Level basic

In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.


2.Smart watering: Level advanced

In this level, your zones will be watered automatically by Netro with smart schedules. Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.



3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.



View: 94   Comment: 0

EPA rebate status?

Joshua Berk
Updated at 2018-11-04 07:39:58 UTC 
Topic: General
Hi I was wondering if we could get an update on where Netro is with an EPA rebate? We're aware Netro has applied, but any word or ETA on getting certification for rebates?  Thank you
View: 93   Answer: 1

Skipping skipped?

livingwater71
Updated at 2018-10-31 16:11:03 UTC 
Live in Hawaii and yesterday we had flood level rains and to my disappointment Netro watered this morning even though I have it set to skip if it rained the previous day. Anyone have this happen?
View: 97   Answer: 1

Service

Matt Lasser
Updated at 2018-10-31 16:01:30 UTC 
Listen.  This timer is really bad.  How do I let a service man run my timer I don’t want to give him my phone at least with the Rachio I can grant temporary access this is not worth the money at all
View: 133   Answer: 1

Is there a way to water multiple times during the day?

George Zraick
Updated at 2018-10-27 20:05:15 UTC 
I have this fern area in a desert climate. Is there a way to do short spirt misting multiple times a day?
View: 108   Answer: 1

Moberley

moberleyj@verizon.net
Updated at 2018-10-17 16:59:29 UTC 
My controller is blinking. Hasn’t done that before. Ideas?
View: 106   Answer: 1

connecting to wifi..

Phani Gade
Updated at 2018-10-15 17:20:42 UTC 
Hi: i am having issues connecting to wifi.. i have been using the Netro for more than one year..still having issues with connecting to wifi. it gets connected for some time and disconnects. it is been happening. is it issue with Netro it self or something i have to do. i see all the bars on my phone at netro.. 
View: 100   Answer: 1

Customization->set rain/temperature/wind threshold to skip watering

Yiting Pan
Updated at 2018-10-13 06:19:08 UTC 

Customization->set rain/temperature/wind threshold to skip watering

Netro automatically creates dynamic watering schedules according to local weather, so if you turn on the smart zone feature for your zone, season adjustment will be made with smart watering schedules according to weather.

There are different types of weather restrictions: rain, temperature and wind.

By default, If you turn on the smart zone feature, Netro will skip the schedules (including manual schedules from user programs) when there is a chance of significant rain(>0.2inch).

The default threshold to skip watering when temperature is too low is 0 Celsius degree (32 Fahrenheit) for all the Netro controllers.

You can now customize rain, temperature and wind threshold through Settings->Preferences.




View: 133   Comment: 0

Controller

Phil Samson
Updated at 2018-10-12 18:41:33 UTC 
My controller shows that it’s online but the app is saying I’m offline. How do I correct this?
View: 95   Answer: 0

How can I give my landscaper a way to manage the watering cycles?

Joshua Berk
Updated at 2018-10-10 06:22:09 UTC 
I would like to be able to share this account with my wife and my landscaper so they have access to turn things on and off when needed. Especially when I'm going to have my landscaper do work on my sprinkler system to fix the heads he needs to be able to test it easily without me being there.
View: 138   Answer: 1

New seeding

Douglas Ely
Updated at 2018-10-09 23:09:48 UTC 
Here in ocean city NJ, when we seed for new grass we need the water to come on twice daily to start germination. When I set my Netro to “new plant” and the soil type to “sandy clay” which is the top layer, the controller had only been watering every 2.21 days. The soil is dust dry. I don’t want to have to make gross adjustments. That is why I bought Netro. What’s wrong?
View: 132   Answer: 2