I had a controller for a couple years that worked fine until completely dieing this spring. I replaced it with a new unit, installed in exactly the same place. The new unit goes offline every few days. Usually power cycling it a few times brings it back online.  I've even had to install a smart plug in line with the power supply so I can reset this remotely - but why does the new controller go offline every 2-3 days when the old one never did?

Added information:

At the suggestion of support, I tried a reset (pin in the front) and this did what was expected - it reset it. Some of the times it goes offline it goes into reset mode by itself - and this appears to just do the same as it was sometimes doing by itself. 

Also, it now often stays offline all the time and nothing I do other than a reset seems to bring it back online.

Just to provide further information, sometimes when it won't go online, I get the slow blinking indicating it is in setup mode. This then requires me to remove and re-add the controller - which then requires me to completely setup my garden again ( a lengthy job). It would sure be nice if I didn't have to completely reconfigure the garden each time I re-add the controller.

My updated for today - after todays factory reset, following by another garden reconfiguration, I did a manual run for each of my 4 zones. From the app, it looks like everything ran - but a physical check showed that no water was applied. The app thinks it turned on the water, but it didn't.  I'm really starting to think maybe I have a dud controller.

It now goes off-line every few minutes. Signal strength tests using various tools show the wi-fi signal is very strong right at the controller

Fyi - I did remove the common and the zone 1 wire, ran a 24v current across them and zone 1 began watering - so I know that everything downstream from the Netro controller still works.

I use Netro Pixie for over a year. Now my battery % goes 3%-11%, 45% maximum, even in sunny days. May i conclude the battery needs to be replaced? Please confirm and tell me where to buy for prompt delivery in Belgium.

I've been playing with my Netro controller for 6 hours now. I create programs and the first time when I look at the schedule the zones are not shown in order and then they repeat for a second time with a different intervals after the first run ends. I try cancelling the duplicates and both occurrences disappear. I could not figure how remove the duplicates only so I tried resetting the controller. I took about 5 tries before it worked.  Then I did the wifi setup and setup a new program. Just a basic 11 zones with a start at 6:00, weekly and start on jun 16,2022,and I enable it and save. When I check the schedule. Nothing shows up for 6/16 and on the home screen it says next run not scheduled.  All of the 11 zones say next in -- without any entry.

Is possibile turn off the withe light on the netro device?

My pixie battery has failed after 1 season of use.  It doesn’t hold its charge, and therefore the timer goes off line.  How do I get a new one?

Hello,

I can only add a maximum of 3 zones to my Whisperer Sensor. I wanted to add all my 6 zones to it? Is that possible? 

Thanks

My pixie sprinkler keels since 24h on status sleeping even if it should go on line twice a day, usually did until yesterday, it does not water nor using programs nor manually. I am far from my home what can I do?

I set up the pixie timer, everithing seems ok but the valve does not opens, nor with program nor in manual mode, no water at all.

can you help me?

When trying to use the Pixie to manually water the garden, I go to the Netro app and select the pixie. It shows "sleeping", 99%charged. I then select "manual run" and set a time. The app then grays out and says "communicating" as the timer begins counting down my preset manual time but the valve stays closed. Why? When does it open? 

I live in Spain and ubication selector do not let me specify my correcto location. I assume It is requieres to provide the Meteorological service the place where to predict weather, so if location is incorrect, the weather too and the watering planning is not optimized properly.

Please work It out un Next app releases.

I live in Katy Texas and have been using the Netro water controller in smart mode for over 2 years with no problems.  We received at least 1.5in of rain on the April 25, so I was dismayed to find my sprinkler system watering my yard on the morning of the 26th.  The rain graph in the app is showing 0.03in for the 25th and is clearly wrong.  I have tried changing to all the different weather providers, but the total rain accumulation doesn't change.  The frontal system that caused the rain passed over the entire area, so this is not a situation of local shower only affecting a localized area.   

I find the most of the time when I do a manual run, the station select get stuck on communicating….  I keep trying over a period of time and eventually one of the times I hit the Play button it goes straight to Watering and the manual run is successful.

Just booted a pair of Pixies for the coming grow season having recharged the packs via USB.  One unit is fine, the other booted one then shutdown and is dead.  I swapped the batteries around and the problem followed the the battery.   I don't see a replacement battery pack on the store so how do I get this replaced?   Pixies got bought last year.  

Recently, I noticed that whenever my zone 2 starts (whether manually or automatically), zone 3 turns on as well. This is causing the water pressure to be low to the point where neither zone 2 nor zone 3 are properly watered. This is also causing an unnecessary water waste. Would you please assist?

Hello,

My pixie is in standby and does not execute the scheduled programs.

What can I do to change that ?

Thanks 

La valvola dell'acqua è rimasta bloccata aperta e non si chiude.

I just can't figure out this interface or scheduling or even how to turn the zones on or off.   It just seems too complex for a simple task.   Is there a guide or something?   

Good Afternoon Everyone,

My Pixie is having issues charging via solar. I live in San Diego, CA and my backyard is not shaded; the device gets at least 8-9 hours of sunlight per day, but that only yields about 8-10% battery. I have it set to check in every 4 hours. So it shouldn’t be burning through the battery too much, and the problem started only about a two months ago.

Thank you all for your help in advance!

Duane

seems that whisperer didnt collect data for almost one month!!, this is due to battery? we are in winter but it’s installed on a sunny place!! and app did no send alerts when this happens!!?

Anyone have an issue with the pixie battery not charging from the unit using solar? My battery level is down to 19% and I live in Hawaii, lots of sun. Not sure if I did something wrong.