More filters

Phone number

Graham Corrett
Updated at 2023-04-05 13:07:22 UTC 

Does anyone I have a contact/help number for this company possibly in the UK I’ve sent an email but no response! 

View: 475   Answer: 1

Smart Schedule is Confusing Dumb Me

Michael Cayless
Updated at 2023-04-02 21:21:01 UTC 
I recently bought the Netro app, and I had success with installation and download in the app. The app connects flawlessly to the control box. At this stage I am very happy with the product. However, the Smart watering app is confusing to me. I have added my watering schedule and I’m confused why for example zone one is listed three times for watering. Can anyone please explain this to me. Thanks.
View: 532   Answer: 1

How to set 15 second zone run for maintenance

Vincent Pollinzi
Updated at 2023-03-30 22:43:53 UTC 

Hi, I'm using a SPRITE-12 and have to flush one zone in order to replace head but the minimum runtime on app that I can find is one minute which is too long. How can I simply turn on one zone for 5 - 10 seconds? Thanks in advance for you attention.


View: 496   Answer: 1

Sprinklers not going off per schedule

Brian Brun
Updated at 2023-03-28 22:50:06 UTC 
What are my sprinklers not going off per schedule? I have a schedule that it supposed to kick off Tuesday and Thursday. It is set to start at 6:00. It is 6:50 and it has not went off. I just had to manually run a cycle. 
View: 509   Answer: 1

No wifi connection

gdimofte@gmail.com
Updated at 2023-03-27 18:00:53 UTC 

Dear Sir


I just bought a Netro Sprite 6 and I cannot connect to my wifi. I am in the middle of the installation and just would not connect. I am using Google network and  Unifi Long Range system (2 wifi networks) and I double checked the password. Tried both of them.  It worked with the humidity sensor but not with the controller. I really tried for 20 times. I will need help for the connection or I need to send it back.


Gabriel



View: 465   Answer: 1

No 24V output?

Bigolin Davide
Updated at 2023-03-26 16:15:24 UTC 

I have successfully installed the device and I start the manual watering on a chosen zone.

The LED changes from green to blue and everything seems ok, except that nothing else happens. No valve is activated and thus no irrigation. 

I have checked with a multimeter and none of the outputs gives the 24 VAC. But the device is correctly connected and seems to work fine. 

What can I do? 

View: 609   Answer: 1

Dont't start manual irrigation

Simone Teressi
Updated at 2023-03-26 11:39:57 UTC 
Topic: General

I've checked that My netro isonline...but if i start a manual irrogation app say to me "communicating" and never begin to start..... If i turn off elecrticity and turn on again..... And then i go to manual  Irrogation and press start irrogation begin immediatly

View: 682   Answer: 1

cannot connect my pixie to mi wifi with unifi Access point

christophe Minery
Updated at 2023-03-24 18:42:53 UTC 

Someone can help me to connect to my unifi Wifi tm sensor Pixie ?

All goes OK unitl last step.... when it tell me that I connect connect to it

thanks

View: 782   Answer: 1

Daily Backup of System

Zsolt Karman
Updated at 2023-03-20 08:35:47 UTC 

Hi Team,


I would need your help how can I take like an daily backup of my system?

I have Spark-16, Smart Watering Controller.

Or do you have any script for that then could be provide to me?


Regards, Zsolt


View: 907   Comment: 2

Often offline, automatic reconnection?

Carlo Drago
Updated at 2023-03-18 18:55:41 UTC 

Hi, my Netro goes offline every day/couple of days. Probably there is a disconnection of the Internet provider during the night.

Is there any possibility to program an automatic retry of wi-fy connection in the Netro?

Waiting your kind reply

Regards

Carlo 

View: 657   Answer: 1

Is Netro that smart?

Alessandro Alfei
Updated at 2023-03-16 00:53:44 UTC 
why if Netro is so smart after months of learning with the whisperer still uses the "humidity to add watering" data set by me and doesn't create a custom program?  smartzone is in advanced level and regular mode.
View: 575   Answer: 2

Whisperer is suddenly crazy

JM del Amo
Updated at 2023-03-15 15:39:31 UTC 

After a lot of time working fine, suddenly whisperer is crazy. With no reason suddenly the humidity is at "0" and the temperatures are above "90". I have cleaned with water the whispers. I have cleaned the device with water but remains doing same random mistake-


Thanks.


View: 549   Answer: 1

Feature request

Alfonso Olias Sanz
Updated at 2023-03-15 12:51:04 UTC 
I would like to have alerts about for instance when the whisperer is running out of battery etc...
View: 540   Answer: 2

moisture data missing when turn off irrigation

Jose Lao
Updated at 2023-03-15 08:50:34 UTC 

I have turn off the Netro irrigation on the 1rst of march using the app due to water restriction on my area.

I also use to download data using the API, my surprise is that moisture estimation for each zone are not calculated from first of the march because of the irrigation was stoped.

I think must be independent the stop watering action with the calculation of moisture levels…because the Netro is active and connected to Internet and everything is on, the only action that I took was to turn off watering, not turn off all the system!!

Thanks

Jose

View: 499   Answer: 1

Shedule

jmgrau
Updated at 2023-03-09 07:21:43 UTC 

How can I program the app so that it does not do automatic shedule watering, only those programmed manually, I only want the gespa dalt and gespa baix dryers to irrigate 1 minute a day.

Thanks.

View: 584   Answer: 1

Scheduled for March watering says next watering April

Texas AF
Updated at 2023-03-03 14:31:32 UTC 

This is so damn frustrating to use.

I set to water every odd day.  Start in March.  It’s March 3rd no watering being done and the app says next watering April.  


Any suggestions?   Been struggling with this app for two years now about to give up

View: 561   Answer: 1

Notifications/Wunderground

Fernando AT
Updated at 2023-02-26 18:00:46 UTC 
Topic: General

Hello!


1. How can I enable notifications (when watering, sensor moisture level…)?


2. Cannot set my Wunderground station ISANTA605.


Thanks!

View: 725   Answer: 1

This smart controller system is filled with bugs. I'm returning this this awful junk evice

Vincent Coutinho
Updated at 2023-02-18 16:26:02 UTC 
This thing creates a smart schedule and never follows through.  Give me my money back you thieves.
View: 1089   Comment: 2

Location Setting

ubo25
Updated at 2023-02-18 10:10:44 UTC 
Topic: General

Please advise how I can change the location. I am staying in Windhoek, Namibia.


View: 680   Answer: 1

Smart zone manual setup

Vieri Verze
Updated at 2023-02-18 08:31:43 UTC 

I do not understand how many millimeters to set. I have microsprinklers of 4lt/h and 2lt/h. I thought to set to 4000ml/h but the max is 100ml/h.


How to calculate? I have a big terrace with 30 plants and various microsprinklers.


Thank you,

Vieri

View: 628   Answer: 2