Hello!  I just got a whisper and wanted to add it to a stand-alone zone but keep getting the following error: Error no info about this zip code in our DB. Any thoughts?  I can add it to one of my other zones?  

Thanks. 

I connected to the netro wih the app a few times no problem. Then it said failed to connect. The light is solid white no blinking. I have uplugged it reset it multiple times and deleted and reinstalled the app. Any help?

Installed sprite after I got it for Christmas.  Today it started watering on its own for the first time and certain zones ran for almost 45 minutes and a couple zones watered more than one time in a day.  What the heck is going on????

I installed two Netro Sprites to replace the previous controllers. The installation itself went fine, and I was able to verify that the first one waters the zones fine.

However, the second one does not water any zones. All the status indicators are fine, I hear the water getting turned on, and everything but no watering. What could be wrong? The wiring seems pretty simple. One common wire, 4 zone wires, and the power. All the wires are securely in. What are the ways to troubleshoot this?

Thanks in advance!

My water turns on then about a minute into the cycle it will suddenly shut down. The app says it is still going but water is not coming out of the sprinklers. Help  

My controller shows that it’s online but the app is saying I’m offline. How do I correct this?

Hi, my Sprite does not run any program on any zone following a power outage.  The zones are scheduled, I can see them in the calendar, but they don’t run.  Anyone seen this problem?