I added the Netro whisperer 2 soil sensor to my ficus pot. The sensor gives me contradictory messages. It says that next watering should be in one week but every night it sends a notification to 'water the ficus sensor's. What should I do? 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….

Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 

Thanks,

Kirk

P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670

Regards, Zsolt

I have three zones with Whisperer 2 devices that have been installed for some time. It to skip watering above 90% and water extra at 60%. Soil moisture is currently at 56% and to says it isn't going to wTer again for like 40 hours. What's up with that? There is only a 38% chance of rain, and that is .1 inches so that can't be it.

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected? 

I have one sensor that is controlling 5 zones, in the last few months it has rained for several days and the humidity recorded has always been 100%. For three weeks however it has not rained anymore and the soil has started to dry out and so has the garden, because the sensor continues to report 100% humidity skipping the irrigation cycle. How can I unlock the sensor humidity reading?

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

Hi,

Just got a Pixie for my balcony drip system (used to have a Gardena un-smart controller). As soon as I installed it, water was running through it! Why is not off by default and why isn’t there a simple start/stop button on the app (in case of emergency)? I don’t want my neighbors underneath complaining it’s dripping water all over the place because of an issue with the smart watering system that couldn’t be easily stopped!

I was offered a discount on January 24, 2025 on purchasing a New Netro Sprite 6 after mine failed.  I cannot get anyone to respond to my email.  I would like to proceed with the purchase.

Thanks,

Darla Carpenter

As previous question, netro showing offline, but green on box. Not watering.

Have reset network and reconnected. Same.

Suggestions?

Hard reset?

Regards

Brett

The two zones on the Netro Stream Smart Indoor Watering System are in reverse. When I select Zone 1 manually on the machine or from the app, the water squirts out from Zone 2. And by selecting Zone 2, the water comes out from Zone 1. Anyone else having the same issue? Is this something I can fix as a DIY, like opening the box and swapping out the two wires? 

I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.

I have a Sprite which has 5 working zones which are all connected to smart watering, 4 to sections of the lawn and 1 for the garden.  The lawn zones all water automatically but the garden zone only waters manually.  All zones have been set to water automatically via smart watering.

What could be the possible cause of this please.

Hi,

why after irrigation the humidity is lower than before?

This problem only with 2nd gen sensor...

Thanks

Hi,

I'm struggling to setup watering time, even after third season im using this app.

As per my settings, EPA suggest to water every day, 30 minutes a day for each zone. The grass is getting sick as all past 2 years, cause the frequency is too high.

I would expect it to water for 1 hour, each 3-4 days. This is what i call "deep watering".

I tried following settings, the frequency decreases, but no way that i can increase the watering time which remains 30 minutes.

Help please

Can't connect to the internet with this app 

I would like to know how to get a serious bug in the smart watering algorithm resolved.

I live in north Dallas.  All of our soil is clay.  Most yards (like mine) have Bermuda grass, which is extremely drought tolerant.  This grass grows roots several feet deep and can survive with zero watering for 3 weeks after a downpour that saturates the clay.  (I can show you green grass in a yard that is hard as a rock)  During mid July to mid September the average low is 80 and the high is over 100.  Bermuda grass will go dormant(not dead) if not watered during summer.  You can easily keep the yard looking decent with only 10 minutes of watering per week.

I bought my house in 2020 and it came with a Netro.  After a summer of use, my wife and I failed to look at the auto-pay CC card water bills.  We had accidently spent thousands of dollars on yard watering during the summer. (I can show the water bills)!  (FYI, I had each zone set to the max ECO level)  Instead of buying a new timer, I changed smart-zone to basic instead of advanced and setup very detailed schedules.  

My timer got hit by lightning back in May.  I bought a new one and set it up.  I failed to notice that the default value for new zones is "smart zone enabled with advanced setting".  Even though I had set up manual programs the timer found 'loop holes'.  The advanced mode was watering some zones as much as 70 minutes in 1 WEEK!  (compared to previous 10 min a week).  My water bill went from $160 to $400 ( at least I caught it before it got to $800 again).  

This bug has literally cost me thousands of dollars with a feature that is supposed to be saving me money.  I am not asking for compensation, it was my mistake that that I failed to look at the schedule and CC auto-pay.  

But this bug is ridiculous.  

How do we get the following implemented:

1) Global setting for water conservation (impacts all zones) that limits the max per week and max per month that a zone can be watered 

2) Budgets inside manual programs that will set limits for max per week and max per month.

3) expand frequency for programs to be across 14 days instead of 7 days

4) notifications from app that informs owner of minutes watered per week and per month.

 

Thanks