The setup recommends a WiFi that is not an option in my WiFi settings. There is a Netro WiFi I can connect to, but the app refuses to recognize it, saying I have to use the name they give me. 

Hello, when I program the repeated watering schedules, it does not appear in the calendar and nothing happens.

The instructions on page 12 of the Netro sprite quick start guide says I can use the ‘remote control’ feature to on the Netro app to turn on and off the sprinklers. I can’t find a ‘remote control’ setting on this app. 

Hi. I’m trying to add my weather underground PWS station ID and it is not accepted. I’ve tried several stations and the app say invalid station ID for all of them. They are all online. 

Hi,

In my garden I've all the zones set to smart watering in a time frame between 0:00 and 5:00 am.

Tonight netro started to water at 3:14 and than I manually stop a 6:33 because I had to walk on the garden.

Why it watered with such delay and didn't stop in the morning at 5:00?

I'm using netro from 3 years and never happend.

Do I have to adjust some settings?

I'm attaching a screenshot of my settings:

Thanks,

Luca

Hi,

this morning I was looking through my netro setting and I notice that the Rain strategy field (Threshold mm) was blank.

I don't remember how I set it in the past but maybe it is an upgrade?

In your experience wich method is the best? Forecast or Expectation?

Wich threshold in mm is suggested?

I have a normal garden on a flat area with clay soil.

Thanks,

Luca

 

Hi,

I've been given a notice that my county will require "Once weekly" watering beginning in June 2022. Will my Netro Sprite automatically adhere to this schedule or do I have to set it up myself?

Thanks

Hi there!

This part broke on my Pixie when trying to loosen it. I’ve been to the hardware store, but did not find anything that would fit. Is there any way to get a replacement part?

I've tried to email Netro, but my emails get a Delivery Satus Notification (Failure) when I send them. Do someone knows if there is an other way to email them? I've tired support@netrohome.com and info@netrohome.com.

Thanks in advance!

What is the purpose of the rain delay option on the home page of the app - It is always set to 5 Days even after trying to change it.

Thanks

Hi,

Netro spark can be configured and used as timer if no wifi access point are available?

It is possible to use it by connecting directly mobile phone with spark without additional devices?

Thx

Where can I find the instruction manual of the Netro Sprinkler Smart Controller?

thank you

Silvano

How can I switch the language interface from french back to english?

Thanks

Bayoule

Is there a way to reset all settings back to default?

I have switched internet providers and now Netro won’t connect to att modem.  I have run through setup many times

Netro working fine last summer , I can seem

To get it to stay online . I reset the Netro and it work fine for the first 10 min … then it logs off and leave on zone open . I don’t know what to do ,To keep it online ? 

Can you please set my pws to KNYFORTS4?

Thank you!

Can you please set my pws to IBIARR8?

Thanks

JM

How do I program the on/off time on the new software? I need to have gaps between zones for pressure to rebuild. The new software is not intuitive!!!

I initiated a manual run of a zone for 1 minute. It did not stop. After 3-4 minutes I tried to find a way to stop it but was unsuccessful. I finally de-enabled my Sprite from the Home Menu of the App. There must be a better way. Plus I don't understand why it did not stop after 1 minute. Previous manual runs worked OK.

Please help

Good evening

It but impossible to connect me netro tells me to make sure that the correct WIFI password is entered ... I have been trying to appear for 4 hours