Can I send my controller in to get it repaired? 

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

• Hardware : Netro Stream 1.0
• Firmware: 1.0.0

Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin

Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)

I have installed a new Sprite - however, I have 3 common wires but only two slots - and only one wire fits in each slot...

How do I change and save schedule? 

Anyone else have problems with whisperer/whisperer 2? The ones I have just seem to stop working out the blue.  The current problem unit is a whisperer 2 which was sent to replace a broken whisperer.  It comes on, lights up, and shows 100% charged when plugged into a usb power source.  As soon as I unhook the power source it stops working, and oower button does nothing.

I have a digital water metering in my house from my water supplier. So know the exact amount of water that ist running for all zones If netro ist running and watering the Garden. Unfortenately i can Not find an Option, to Tell netro how much water in qm per hour is running for wach zone. IT would be great If that could be implementated to have an exact number of qm water that ist uswd for watering each zone. So gar I know netro gives only an wstamated number of water used for wach zone, depwnding in size of watering area and Type of watering equipment.

I can't connect both of my two Pixie devices to Alexa — I can only control one.
How can I fix this issue?

Thank you.

Help for my controller dropping the wifi weekly?  I have to unplug the controller to reset and wifi works.  When on vacation my controller can't be unplugged so is there a fix or work around ?

My app on my phone say that the zone is on watering but when i look outside nothing is happening !!!

Hello, I have activated Continuous Monitoring on my Wispering gen2 which means I should get an emediate update when the moister has changed.

But I don't get any update/ change until the aut hourly upate of the measurement is done.

My indicator led is burn out. whocan I replace it?

Question in subject title

Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?

Il programma notturno funziona regolarmente ma non funziona lo start manuale.

Anche entrando nel programma e selezionando esegui ora non parte.

Ho già provato a riavviare App centralina NETRO e router Wifi senza risultato.

Rimane in connessione ma non parte !!

My account Pier1972

I have three zones with Whisperer 2 devices that have been installed for some time. It to skip watering above 90% and water extra at 60%. Soil moisture is currently at 56% and to says it isn't going to wTer again for like 40 hours. What's up with that? There is only a 38% chance of rain, and that is .1 inches so that can't be it.

Good morning,

I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.

I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.

the only problem is when executing electronically... it keeps "connecting...." and does nothing.

Thanks for your support!

We have 3 controllers for over 24 zones. 

Hi everyone,

I tried to conect 24v and 9v  valve to ny Netro 6 zone system. It seems dont work... I heard a noise near evry valve when turnd on (on manual mode) but water doesn't com up... Just a 9v valve can open just for few second... Water comes up... But after this tine... Water stop to come.

In the pictures show a 2 model used (24 and 9v)

Thanks to every can help me

Hi, 

I have some concerne about the time range. I set the Smart schedule to water just from 5am to 10am. But the Smart program seems to override this control. How can i ensure it would be respected?