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Wrong location detected: Italy address is always converted to Oklahoma, USA

tizzy
Actualizado 2026-07-02 10:11:39 UTC 

Hello,

I have a Netro Spark 8 controller installed in Italy.

My address is:
Via Gonfalone 49
73031 Alessano (LE)
Italy

However, Netro always changes my location to:

  • ZIP code: 73032
  • State: OK
  • Country: United States

Because of this, the weather forecast is completely wrong and Smart Watering is using incorrect weather data.

I cannot edit the ZIP code, state or country, either in the Android app or on the web interface.

Could you please help me fix my location or update your geolocation database?

Thank you.

Ver: 13   Respuesta: 0

Netro Smart Settings

caravagg
Actualizado 2026-06-30 11:58:32 UTC 
netro smart settings, please rank relative seasonal water use from high to low for the different settings: EPA, Boost, New Plant, Deep, Frequent, Regular, ECO
Ver: 65   Respuesta: 0

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:31:51 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 139   Respuesta: 1

No water coming from sprinklers of 3 zones

Sukesh Arora
Actualizado 2026-06-28 15:23:05 UTC 
Although the App says that it is watering a particular zone but no water comes out of the sprinkler heads. What could be causing that?
Ver: 119   Respuesta: 1

Netro Skill

ghutch2262
Actualizado 2026-06-26 14:52:07 UTC 
The netro skill does not stay connected to Alexa.  What is the issue with that?
Ver: 174   Respuesta: 1

How does eco factor work?

Carolyn Seyfried
Actualizado 2026-06-21 16:02:22 UTC 
How does eco factor work?
Ver: 279   Respuesta: 1

Nuovo wi fi e luce spenta

Paolo Grippa
Actualizado 2026-06-21 08:13:39 UTC 
A seguito di nuova installazione wi fi fibra home, il dispositivo mi da luce spenta come se non arrivasse corrente, ma in realtà la corrente arriva. Ho infatti provato a staccare e riattaccare tutto ma la situazione non cambia. Quale può essere il problema?
Ver: 257   Respuesta: 1

Es un problema

Alejandro Miguel
Actualizado 2026-06-17 20:34:07 UTC 
El programador es un verdadero rollo deja de tener conexión no actúa riega cuando le da la gana no lo recomendaría jamas
Ver: 382   Comentario: 1

Notificaciones

Peter urrielu
Actualizado 2026-06-14 07:59:40 UTC 
Hola, en la sección de notificaciones de la aplicación, no hay nada, no hay ningún tipo de notificaciones para elegir. Es un problema de la versión de la aplicación o es un problema mío?. Gracias 
Ver: 404   Respuesta: 1

Can you add rain sensor to the Spark system? Is there one available?

Devros
Actualizado 2026-06-12 00:03:03 UTC 
Just wondering if you can add a rain sensor to the Spark system?  If so what brand?  
Ver: 457   Respuesta: 1

Più elettro valvole

Enrico Crola
Actualizado 2026-06-11 08:07:24 UTC 
Come faccio per poter attivare in una zona più elettrovalvola contemporaneamente??
Ver: 421   Respuesta: 1

Anne M
Actualizado 2026-06-10 22:39:31 UTC 

For test purposes, I have my Whisperer 2 in a terra cotta flowerpot that is very dry.  It always reads that the moisture is very high.  I have a Pixie at the house faucet.  I reset the Whisperer and it did not help.  What's wrong?

Ver: 456   Respuesta: 1

Cannot connect to my WiFi

Jay Fahar
Actualizado 2026-06-10 02:59:45 UTC 
Tried several times following with the instructions. And failed!? And my system was operational and my App was disabled for no apparent reasons!? 
Ver: 481   Respuesta: 2

How do I save my password

Ruth Wengert
Actualizado 2026-06-09 16:33:16 UTC 
I doubt if someone’s gonna break in and change my sprinkler time how in the hell do I save my password to this thing? I don’t wanna have to remember to put it in every time I want to change my sprinklers.
Ver: 461   Respuesta: 1

notifiche avvio e arresto irrigazione

Massmo Tommasi
Actualizado 2026-06-06 13:21:26 UTC 

buongiorno è possibile sapere se sono previste le notifiche pusch pe la partenza e l'arrento del ciclo di irrigazione, se si come posso abilitarle.

grazie

Ver: 473   Respuesta: 1

Rain forecast

Riccardo!!
Actualizado 2026-05-31 15:34:34 UTC 

Hi, I have a Spark controller. Where can I find in the app the rainfall forecast for next days?

In the home page I can see only humidity, temperature and wind but not rain in mm.

Thanks

Riccardo

Ver: 670   Respuesta: 1

wunderground

Nino Guzzo
Actualizado 2026-05-28 17:35:15 UTC 
I can't register my weather station ID in the Netro app. Can anyone help me? Thanks.
Ver: 685   Respuesta: 1

sprite not using correct weather data

Douglas Peale
Actualizado 2026-05-26 06:47:02 UTC 

I have a home weather station that feeds data to https://www.wunderground.com/dashboard/pws/KCASANJO507?cm_ven=localwx_pwsdash

I have my sprite pointed at my specific weather station on wundergound.com. Today, my sprite claims I had 0.02" of rain, but my weather station detected none, and wunderground.com says I had no rain.

I have been noticing for a while that Netro was showing different rain data from what my weather station recorded, Netro usually records more rain than I actually got. I suspect this may be why my oranges are always under sized.

Somehow Netro is getting the wrong infromation from wunderground.com. Is there any way to fix this?

Ver: 769   Respuesta: 1

Irrigation

Antonio Cordon Rodriguez
Actualizado 2026-05-21 19:28:42 UTC 
Is it possible to configure the irrigation time with seconds? or should it always be minutes?
Ver: 818   Respuesta: 2

Greenhouse zone

Ivan G
Actualizado 2026-05-20 08:59:47 UTC 

Hi, 

any update on the "greenhouse" options which would not count on with the rain, wind and probably increase the temperature for the selected zone?

Thanks!

Ver: 800   Respuesta: 1