Can anyone explain what it means ?

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

Can you run two zones at once? 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!

Hi there,

My problem is that I change the watering time to 5min manually for each zone, but the actual watering time is the previous 1min, even when the app shows the new 5min watering. Also after restarting the app it is always goes back to previous 1 min. 

It seems the app doesn't save the new settings. 

Thanks in advance!

Is there a way to transfer the account which is already set up and working to a new home owner?  I know we can reset the system and let them build from scratch but it would be easier to transfer the current settings to a new owner.

Hello, I am currently trying to winterized my sprinkler heads. I am trying to run each set of sprinklers manually giving time between each zone to allow the compressor to repressurize. The Home Screen in my Netro app does not have a “play” button allowing me to run each zone manually… what gives?? I feel like there must be something I am missing otherwise this app isn’t very well designed. I am aware there is a winter run program, however it doesn’t allow me to set times between zones to allow the air compressor to repressurize, please help!

When I tried to water a single station I could not change the time away from 5 minutes. Some stations allow me to change the time but others will not.

What can I do to change a single station to greater than 5 minutes?

I have noticed recently that my lawn has been dry. When looking at the app, it states that the schedule ran successfuly. I decided to test manually today and have noticed that even thougit says it is watering, it is not. I would estimate at least a two weeks that it has not ran. Also had a bunch of offline online notifications. I completely disconnected and reconnected from power and still no luck.

h

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc

How do I give access to the guys that blow my lines out when I'm not there. Is there a way for them to open each zone without me giving them access to my wifi?

Hello,

I bought 2 whisperers and 1 controller.

I set up 1 whisperer as a sensor before trying out the controller because it arrived first.

Then when I got the controller a few days later I "deleted" the sensor and factory-reseted it so I could add it to my controller.

Now I have an empty "Plant Sensor" section in the app (and in the webapp) and I can't delete it

How do I remove the empty section?

How i can erase a divice (whisperer badly installed) in the devices list ?

I did delete it but it always appear in the devices list !

Thanks for help

J Francois

Hi guys an girls. 

New to the whole netro system, have my system all installed and set up. My question is the weather, the smart watering has moved the schedule due to. The weather saying we had rain yesterday. But there was no rain fall in my area yesterday. I've tried to correct this in the app but it will only let me select 1mm as the minimum value. Even this is adjusting my schedule. So it's not really that smart if it's claiming to have rained when it didn't an not allowing me to input the correct amount. This need to be addressed in a future app update as if the app thinks it has rained and it has not I need to be able to correct this. 

Regards

Miky 

How can I get (and download in csv or similar) historical daily data about spended irrigation time for each zone, it could be usefull ir order to see how to reduce the watering bill.

Thanks

Jose

How can I set the Netro up to  water only on two specific days - the same days each week?

I am putting down some new sod Thursday.  My last controller had a new lawn setting that ran for 15 minutes four or five times during the day.  Is there a way to set that up with this controller/program? I think I'm running a sprite, netro version 2.5.3

I have 6 Watering zones. I have my weekly watering scheduled to run zones 1-5, never 6. For some reason it is skipping over zones 1-4 and only executing zone 5. I just deleted the whole program and started over to see if that fixes the issue. Does anybody know why this might be happening?  All zones work fine if individually run. 

Netro Whisperer sensor throws misleading and confusing data.