Más filtros

How to set 15 second zone run for maintenance

Vincent Pollinzi
Actualizado 2023-03-30 22:43:53 UTC 

Hi, I'm using a SPRITE-12 and have to flush one zone in order to replace head but the minimum runtime on app that I can find is one minute which is too long. How can I simply turn on one zone for 5 - 10 seconds? Thanks in advance for you attention.


Ver: 638   Respuesta: 1

Daily Backup of System

Zsolt Karman
Actualizado 2023-03-20 08:35:47 UTC 

Hi Team,


I would need your help how can I take like an daily backup of my system?

I have Spark-16, Smart Watering Controller.

Or do you have any script for that then could be provide to me?


Regards, Zsolt


Ver: 1036   Comentario: 2

Feature request

Alfonso Olias Sanz
Actualizado 2023-03-15 12:51:04 UTC 
I would like to have alerts about for instance when the whisperer is running out of battery etc...
Ver: 701   Respuesta: 2

moisture data missing when turn off irrigation

Jose Lao
Actualizado 2023-03-15 08:50:34 UTC 

I have turn off the Netro irrigation on the 1rst of march using the app due to water restriction on my area.

I also use to download data using the API, my surprise is that moisture estimation for each zone are not calculated from first of the march because of the irrigation was stoped.

I think must be independent the stop watering action with the calculation of moisture levels…because the Netro is active and connected to Internet and everything is on, the only action that I took was to turn off watering, not turn off all the system!!

Thanks

Jose

Ver: 652   Respuesta: 1

Scheduled for March watering says next watering April

Texas AF
Actualizado 2023-03-03 14:31:32 UTC 

This is so damn frustrating to use.

I set to water every odd day.  Start in March.  It’s March 3rd no watering being done and the app says next watering April.  


Any suggestions?   Been struggling with this app for two years now about to give up

Ver: 704   Respuesta: 1

Error: "Unable to get your location. Please enable the location service on your phone." when adding Whisperer as Standalone device

Richard
Actualizado 2023-02-17 06:29:52 UTC 

Hi there.


Trying to add my fifth and sixth Whisperers to the App, but I keep getting the error:

"Unable to get your location. "Please enable the location service on your phone."


Location services are on and the permission is set for the Netro app.


The app says "getting location" when it starts, but when adding the Whisperer, still says it can't get the localation.


Have rebooted the phone twice. Turned location services off and on. Unset and reset localtion permissions for the app, but still no progress.


Do I need to wipe all the data from the app? Will this lose all my settings or are they backed up in the cloud.


Cheers.

Ver: 749   Respuesta: 2

Irrigation is cut off before programming

Vanina Lesko
Actualizado 2023-02-03 09:47:24 UTC 
I have programmed the irrigation for 20 min each zone but after 10 min it cuts alone and the app shows that it is watering. that could be happening?
Ver: 701   Respuesta: 1

Help

Vũ Trần
Actualizado 2023-01-30 07:35:09 UTC 
1 is to turn off the rain delay without opening the raindelay because I use it in a greenhouse
2 Is there a way to export the irrigation data to a file?
Ver: 840   Respuesta: 3

add my wunderground station ID

andrew58
Actualizado 2023-01-25 08:49:48 UTC 

Hello. Are you able to add my Wunderground station ID to my Netro app. The station ID is IHOBAR299.


Thanks

Ver: 707   Respuesta: 1

New phone - deleted schedules??

Green Peas
Actualizado 2023-01-01 18:34:14 UTC 
A couple months ago, I got a new iPhone and automatically migrated all my content over from iCloud backup - including the Netro app. However, it seems like my watering schedules have all been lost or deleted. 

We have had quite a bit of rain and cold weather - so I kept thinking it was automatically correcting / adjusting for that - but now have confirmed that all the schedules are gone. 

Is this a bug? Or a setting? Or perhaps user error?  
Ver: 772   Respuesta: 2

Location issue when adding sensor

Andrew
Actualizado 2022-12-29 21:38:22 UTC 

I have a pixie and whisperer 2 set up and working fine, but I am trying to add another whisperer 2 as a standalone sensor and keep getting an error message that I need to enable location services on my phone.

I have checked the location permissions and settings in my phone (android 13) and everything is fine. The address I am adding is exactly the same as what was entered for the pixie and other whisperer. 

I was able to successfully add the second sensor by entering an address in the USA which suggests it may be an issue in the app itself and since I am in Australia that isn't a permanent solution for me.

Has anyone encountered this issue or have a fix?

Thanks 

Ver: 765   Respuesta: 3

New whisper not showing up in the app

Noam Leshem
Actualizado 2022-12-15 22:29:40 UTC 
I have added a new whisper (gen 2 with usb) but it doesn't show up in the app. I have tried to reset it and add it again but i get an error saying it's already on my account.  What should I do next? Where can I see which devices are on my account? 
Ver: 902   Respuesta: 2

How can I manually activate Nitro Pixie IMMEDIATELY?

Roberto Felici
Actualizado 2022-12-11 13:25:10 UTC 

Ciao!

I just installed my new Netro Pixie, and I'm in the process of learning how to use it.

I tried the manual activation feature, however the app allways reply that irrigation will start after a (prolonged) period - in the range of 1 hour).

Why?

Is it possible somehow to get an immediate activation of the manual irrigation command?

Tx for your help

Ver: 873   Respuesta: 1

Shut down for winter

A Smith
Actualizado 2022-11-11 20:42:28 UTC 
System has been drained. Controller unplugged. Notification and location turned off. When I try to turn off “Enabled” it turns right back on. Can I shut down the app?
Ver: 851   Respuesta: 1

Smart watering with repeating program

Nathan Craig
Actualizado 2022-11-11 13:11:38 UTC 

Hi,

I have a repeating program set up for 2 zones.

I have smart watering disabled for those zones, because I prefer to set my watering at specific times and days. but I have it set to not water if I have 5mm  rain option.

My question is, can I have smart watering turned off but still have the app cancel my repeating program if it rains more than 5mm?

Have I got the settings correct? 

Ver: 862   Respuesta: 1

Whisper connected to stand alone not showed

David Gomez
Actualizado 2022-11-06 13:30:47 UTC 

I had stablished a new whispered as stand alon( I área associated). In the installation it gave me an error and now, the option to asóciate again to stand alone is not visible. Neither the whisper to be deleted.

When trying to reconnect show whisper already in my account 

Ver: 1008   Respuesta: 2

Notifications of device offline

Carlo Drago
Actualizado 2022-11-04 18:48:50 UTC 

Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo

Ver: 879   Respuesta: 1

Irrigation program,

Rosario Russo
Actualizado 2022-09-27 10:58:58 UTC 
Hello, yesterday I mounted the control unit with an electrician, the connections are fine, we tried several times the manual function but it did not work, I am trying in various ways to operate the control unit, after several hours I pressed reset and I managed to start the manual program, now it works but I noticed that it does not start if there is a daily program, is it correct??

Instead the programming does not work on the calendar, I tried in various ways but the irrigation does not start, I think the control unit is faulty, I tried several times to program a minute per sector but nothing works. Now it’s raining here of course I disabled the smart zone so for now only the manual function works, not with programming. What advice can you give me?

Thanks


Rosario

Ver: 1123   Respuesta: 1

It Rain and still watering my garden

Fernando Cantu
Actualizado 2022-09-19 03:37:26 UTC 
It Rains and Netro still watering my plants unless I add daily skips when I see the weather forecast. 
Ver: 1214   Respuesta: 2

Different symbols in the app

Leon Durning
Actualizado 2022-09-13 16:05:13 UTC 

I have an ! inside a yellow triangle showing up on days my sprinklers run. 

What does the ! mean?

Ver: 1158   Respuesta: 1