Has anyone had an issue with their Sprite being inoperable shortly after the warranty ended?  I tested the power prongs with a voltmeter and the controller is getting electricity, but no lights are on.   It's 105 deg in Austin and no rain in sight.  I'm going out of town for 5 days, so I'm in trouble.  I'm going to have to go to Home Depot to get something off the shelf installed today before my trip.

Anyone with the same problem?  Has anyone been successful with a claim outside of the warranty period?

Update:  The Sprite went offline at the same time the LED light stopped working.  The watering schedule resumed two days later and the LED was still off.  Meaning - Sprite works fine, LED doesn't work.  Netro told me to send the unit in over the winter and they will repair the LED.  Awesome - thanks Netro!

All the best,

-Doug

whem my Netro is disconnected from wifi , all stsyem is out of service !!  THIS IS A BIG BUG !  

Is possible set a automatic program when the connection is down ?

i installed the Pixie last Monday, Tuesday it worked fine for the programmed 10 min sprinklers, but this morning it marked as finished but kept on watering. I tried the manual shut off and on and discovered i had to reduce the water pressure for it to work. At full pressure i hear the noise that the valve is trying to close, but it fails. The light goes to green and the water keeps running... 

For now i am adressing it by reducing the water flow, but is this normal? I just have regular city water, nothing special, no special pressure...?

My Netro connected to my Wi-Fi but Whisperer will not. It just keeps blinking slowly, white LED. It also won’t connect to my Netro app that is running my watering system. 

I have around 20  valves on 2 boxes and they start their run time at the same time causing low water pressures when both systems are operating how can I get one Box to come on or have knowledge that the other 1 is working.

Hello,

I’m having a problem on phone app. After the lights on the house go down and then up the Netro restart before modem get signal from the provider.

If I consult the web portal it tells me the Netro is online but on the phone app(iOS and Android) it tells me it’s offline.

Any way to correct this?

Regards.

This is my third summer with Netro. I haven't had any problems in the past.  I turned my water on from it being winterized in October and it is not working.  Any chance it could be Netro or do I need to get someone to look at the wiring at the hook up to the water main? 

Hi there,

I recently installed the Pixie, and have set up both the smart feature and a regular watering program. The watering program was supposed to go off this evening, but it didn’t. I then checked in the schedule, and all I saw were any restrictions and the smart watering schedule. My program was not there. I set the filters to show me the enables program, but it still does not appear. I have no way of telling with the program has been initialized. Is this a glitch? Should the program appear on the schedule? Why did it not activate when it was supposed to?

Thanks.

Add the option of the timeframe to start in one day and end in another:

Start ar 21:00 end at 3am

I can not change the time (number of minutes) for watering to happen. please help.

Two of the zones are 45 minutes and 60 minutes and they work.

I turned off all my zones, but my netro still stays is watering.  How do I get it to stop doing this?  I can't figure out what its watering either.

Hi, i try to control working water pump by M contact on controler using relay(24VAC) and that is not posible, I try with three different relays and same situation. 

Is anybody have same or similary problem and if anybody use M contact for controling relay please send tehnical data or picture of that releay that I can buy same... Suporrt not answering on this question I send them video of working two different relays but not got answer... 

I tru to upload video here but that is not posible...

Thank for help.

Best regards

My pixie is leaking between the hose coupling and the unit (so screws on and seals and leaks between the seal and the main unit). Any ideas? Or is the unit defective?

Hi!

I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

This device is becoming a nightmare.

I bought 2 of these last week and they are unable to reconnect when my router drop connection some times. 

I continue to reset and restore everything each time I have a disconnection because both my devices are unable to reconnect. 

Probably I have to send back them to the seller or please give me a real resolution

I need to water my garden not spend hours and hours about this non smart device

Thank you

hello, 

I don't know why, since today my Netro smart system show temperatures in F° and I'm in France.

usualy it works well in Celsius, i've restart the system (shutdown out of power), change weather channel, not solved...

I try to change country or Zip Code but the system doesn't let you to do it on smartphone and PC.

Please help!

I have accidentally removed one of my devices from the app. 

There is a way to restore it without reset from the controller? in that case i would need to set up all zones again from the beginning.

What is host mode? 

Hi, I wanted to know if I could remove a watering entry because of a system failure. Basically I had an issue where the wire on the master valve was disconnected and the scheduled watering sessions did not work for the week. After I figured out the problem, my system shows 80% watered but my grass is brown. I know I could take a hose to the lawn or just run the system till it hits 100% but it would be easier to just delete the entries and have the system understand it was never watered those days. Have not seen any way to do this so maybe I a missing something.

I have a Sprite installed at a healing garden--part of a new transitional home here in Sebastopol, CA  for homeless veterans on which I was the project manager.  However the non-profit team who will bring in the vets has not taken occupancy yet and the wifi will be theirs.  It says in the netro installation that in case of no wifi , it "might work to use the "test run" program on your iphone on the log-in page.  But I cannot see the "Test Run" option  on my iPhone 6S.  

Please help because with the corona virus shut down, Netro is closed and  it could be weeks before I can get to the site to water it manually and all the plants could perish for lack or water!!!

Thanks for any help,  Yohan Morgan.  707/332-3050, USA  cell.