Dear customer,
Sorry for the trouble. This usually happens if the local weather data doesn't match reality or the rain didn't reach your Skip Threshold.
Please check:
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Address: Ensure your location is accurate in Settings.
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Rain Threshold: Go to Settings > preferences and check your "Rain Skip Threshold." If the rain was light, it might not have triggered the skip.
Still having issues? Email support@netrohome.com.
Beat regards,
Candice
Netro Inc