Hi Joshua,

Currently Netro doesn't have a separate way for a landscaper to access the app. The only way to give them control of the system would be to give them your account name and password. However, we don't recommend you do that unless you're comfortable doing so.

 A workaround would be changing your password to a temporary one and after your landscaper completes the work you change the password back to the original one.

Hi Douglas, the "new plant" method tries to keep the moisture level very high (above 85%), but doesn't ensure watering every day. Neto does not water that frequent as expected due to weather, soil types, etc.

Make sure your phone is connected to Wi-Fi or cell data and make sure you quit app and wait one to two minutes and then reopen app it takes about a minute or two for it to pull new data from the server.  Otherwise check the signal strength of   your wife I as it may be just Out Of Reach