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I have a lot of problems after the app is upgraded

Nguyễn Vinh
Updated at 2021-12-09 08:29:48 UTC 
i can't connect wifi for sprite 6 . product
The wifi I connect to is 2.4G, still using it normally before the app is updated

is there any way to fix this as i'm a seller and my customers are constantly responding to this but can't fix it.

View: 2828   Answer: 1

Where did the start button go?

Lawrence Mantin
Updated at 2021-12-05 17:01:06 UTC 
Before the update you could water a zone on demand. Where did that feature go?
View: 2525   Answer: 1

I can not see the correct currency. Instead of Euro I see dollars.

Vieri Verze
Updated at 2021-11-29 23:09:31 UTC 

Hello,

why I can not see my currency (Euro) in the earning tab of the app?


Thank you 

View: 2635   Answer: 1

Whisperer failed?

Marlpit
Updated at 2021-11-15 21:27:46 UTC 

I bought two whisperers in May this year. The one that got less sun has has depleted its batteries to 0 and will not recharge in clear (albeit Autumn) skies - it it defective? It doesn't even appear to want to charge.


Thanks

View: 3291   Answer: 2

Blowout in the rain

lugo
Updated at 2021-11-12 19:02:41 UTC 
I wanted to do a blowout for the winter . It was rainy today and i manually put the zone on . No water was coming out , the heads did not pop out , but the timer was counting down . Is this because it was raining ? How do i override that 
View: 2462   Answer: 1

Erros

Nabil Ben ismail
Updated at 2021-11-10 13:50:29 UTC 
Erreur 4847 ? C'est quoi
View: 2445   Answer: 1

How to do a manual zone start

Jim Smith
Updated at 2021-11-07 00:41:28 UTC 
The app interface just changed and I can’t see how to do a manual zone start. The play icon isn’t there. 
View: 2952   Answer: 1

Nuova interfaccia penosa!!

Andrea DiPi
Updated at 2021-11-05 03:00:01 UTC 

La nuova interfaccia fa pena!!!

Per agire in manuale ci ho messo 10 minuti X capirete dove l’avevano messo!!!

È molto meno intuitiva, poi che mi facciano vedere la foto delle piante non importa!!! Manco posso mettere le mie!! 

View: 5197   Comment: 1

Home page

Jean Paul Lasserre
Updated at 2021-11-04 12:39:30 UTC 

The home page does not show the usual info

- no info from whisperer which is working (blue light)

- no info from the controller which is also  working (solid green light)

Deleted the App and installed it again

Nothing changed

View: 2865   Answer: 1

New App Version - How to Manual Run?

Greg Thomason
Updated at 2021-11-02 12:54:58 UTC 

Hello.


I can’t see the manual run option any longer since the app seems to have updated.  Where has it gone please?

View: 2681   Answer: 3

Disconnect irrigation

Alfonso Olias Sanz
Updated at 2021-11-02 10:24:53 UTC 
Should I stop irrigation during Winter? Or let the smart irrigation decide.
View: 2799   Answer: 0

Battery Dead

Alan Stout
Updated at 2021-10-31 16:55:02 UTC 
I use my on a Bonsai tree inside , how can I recharge the battery, I’ve placed it facing a light bulb and tried to charge by placing it outside for a afternoon but it still says 0% battery 
View: 2602   Answer: 2

How to connect to Google?

Sheryl New
Updated at 2021-10-20 19:28:25 UTC 
I can't connect to Google
View: 2773   Answer: 1

Smart watering

Alisa Benningfield
Updated at 2021-10-17 04:02:18 UTC 
I am trying to set water restrictions. My watering days are Tuesday Thursday and Saturday before 6:00 a.m. or after 6:00 p.m. I set up watery restriction on the app but it is not working correctly because right now it's set to water on Fridays and I don't know what I'm doing wrong
View: 2561   Answer: 1

Sprinkle head

Kelsie Nguyen
Updated at 2021-10-13 13:48:22 UTC 
Do the netro tells me my my sprinkle head is broken
View: 2704   Answer: 2

Service-outage Notice: Technical Problems with Google Home/Assistant and iOS Notifications

Netro Inc
Updated at 2021-10-07 05:53:59 UTC 

Dear Netro users,


We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.


Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.


Thanks,

Netro Inc

View: 4623   Comment: 0

netro home no longer supported

erwincaps
Updated at 2021-10-06 15:27:34 UTC 

i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.


thank you.



View: 2547   Answer: 1

Netro sensor stopped working

Lyndon Whyatt
Updated at 2021-10-02 21:03:34 UTC 
Hi, my Netro Smart Plant sensor has stopped working. I’ve tried a hard reset for 8 seconds but no LEDs come on.
View: 2770   Answer: 1

Inaccurate readings

Julie Huynh
Updated at 2021-10-02 00:54:34 UTC 

My Netro Whisperer is starting to give what seems like random moisture reads. It does from 49 to as high as 85 and saying moisture level increased when nothing was watered.

View: 3069   Answer: 2

Can you implement this improvement?

Growbro
Updated at 2021-09-29 23:10:23 UTC 
Under the tab which has the history of moisture that can be sorted by today, week, month - please make the today tab the same as the week and month tab. It is much easier to see and more useful to see if the data is laid out from left to right in a line graph, rather than in two different circles for AM and PM - you have to switch back and forth which isn't ideal, and it's harder to see when the moisture drops are happening.
View: 2564   Answer: 1