Bought a new whisperer as an old one is no longer working.

REMARK : WHILE I LIVE IN A TEMPERATE AREA NONE OF MY WHISPERERS LASTS MORE THAN 26 MONTHS WHICH IS SURPRISING AS IT IS NOT SUPPOSED TO BE A CONSUMABLE.

Clicked as required first blinking blue light then blinking white light.

Went to sensors and see the dead old one, the working one but do not see the newly bought one.

Do not see either a + sign to add a new one.

What should I do ?

Hi I bought and installed a Netro Sprite6 watering controller about a year ago. Would really appreciate having notifications enabled for all watering activities. I had a good look through the app features and can’t find anyway to enable it. Could someone help please?

Could you please ask Support to reply to my emails? The subject line of them is,"Whisperer 2 bad solar panel"

Is there a version of the app that runs on a Windows PC or a Raspberry Pi?

I run all my home automation on a dedicated Raspberry Pi so it would be nice to keep everything in one place.

Is there a way to give info to the app to dial in the soil moisture level?   I would like to measure soil moisture and input the info to my controller and the controller should adjust watering schedule. How about reminding user to check moisture level once in a while and input the info. Is this a thing? 

Thanks!

John

How do I connect my sensors to zones? I have the latest.

The whisperer sensor combined with the app seems confused. The app tells me to water every day however the sensor tells me a date on when to water next that is usually 8+ days later. 

I would.love to have the app inform me when watering starts and stops. Is there a way to do it?

Hello! I would like to set up my system to skip watering if soil moisture reads above a certain threshold. I have the Whisperer and the Pixie, so would like the Whisperer to communicate with the Pixie, so the Pixie skips watering if soil moisture is high enough. Is this possible? Thanks for your help. 

I just got a Whisperer 2 and it won’t charge past 90%. It’s been plugged in all day. Is the battery defective?

My system keeps watering despite the fact that it is winter with snowy conditions. It schedule to follow city city restrictions. Why?

My two whisperers stopped due to lack of sun. The new one started communicating again.

The old one started communicating but then stopped while the battery was still above 90%.

Seems a communication problem 

Blue light blinking turned quickly to white light blinking.

After blinking a few minutes it stopped but is not connected to the App.

Tried putting it ON close to controller and then close to WiFi router, the result is the same, no connection.

Is the whisperer dead ? Should I buy a new one ?

Thanks

I have one particular zone that i only require watering for 15 seconds every second day.

How can i do this?  i was able to do it on my previous OpenSprinkler.

Hello,

I have 2 Whisperer for automatic regularion of my watering.

They work normally work perfekt but when the bad weather prevents charging for o longer period they go to sleep/closes down.

Then my Netro thinks the soil is dry 0% humidity and aut starts my watering eventhough the soil is 90%.

I have ti disable the Netro to stop watering until the Whispering is charged.

Since I do not get any warning that the Wispering power is too low the aut watering can go on and on wasting my water and flooding my garden!

When I have Whisperers, the system appears to calculate the average over the day about 4 degrees higher than for zones without Whisperers.

It seems that, even though the weather data is available throughout the day, that zones without sensors only use the forecast high and low.

This is insufficient to correctly adjust for the amount of watering required.

For example, today is 7 degrees C up to 36.

Whisperer zones average the temp at 26C while non-Whisperer zone calculate the average at 22C.

On these extremely hot days, the non-whisperer zones are under-watering much more than the Whisperer zones.

Also note that even the zones with Whisperers always under-water and needs custom programs or manual intervention.

This finally explains to me why zones are always under-watered.

Can the system please use multiple day readings for non-Whisperer zones and PLEASE provide more watering?

I have programmed my Netro to skip Tuesday’s but the controller waters anyway. How do I stop this?

I cannot add my pixie z1 to the app because pixie z1 is not shown as an option. I have the hub connected. 

Hi, I can get my Netro controller info using:

curl -v https://api.netrohome.com/npa/v2/info.json?key=MYAPIKEY

(where MYAPIKEY is a key from the user account page)

but when I try to update soil moisture data with:

curl -X POST -H "Accept: application/json" -H 'Content-Type:application/json' -d '{"key":"MYAPIKEY","moisture":100}' "https://api.netrohome.com/npa/v2/set_moisture.json"

I get an error about an invalid key:

{"status":"ERROR","meta":{"time":"2025-11-21T04:54:56","tid":"1763700896_KpmY","version":"2.0","token_limit":0,"token_remaining":0,"last_active":"2025-11-21T04:54:56","token_reset":"2025-11-22T00:00:00"},"errors":[{"code":1,"message":"Invalid key: ","params":{}}]}

What's going on?

Hi everyone, I purchased my Netro about one year and half ago. It used to work normally. It stop working a couple months ago. When I started it, it says watering but no actual water comes out. I did everything the support team told me to do but still nothing happened. I’m desperate, my grass is dying. Someone please assist. 

I have a hill that was terraced and replanted. I was told to run the circuit twice a day for 15 minutes for a month. Drip lines. Seems like my system doesn’t have that flexibility. Am i correct?