Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app on your phone and link your Netro account before using your google devices.  

In case you experience difficulties in using the Netro Home skill, please write to support@netrohome.com or contact us in the Netro app.  

Thanks,  

Netro Inc

Hello, is it possible to implement Netro with the master valve function? I have both well water and drinking water I would like to be able to choose which water to irrigate.

I have the Netro Whisperer and, recently, it is only indicating 1% soil moisture even though it’s inserted into a fully wetted pot.  I’ve tried cleaning the sensor stake and recalibrating it but it still only indicates 1% soil moisture on the app.  How can I correct this?

Any suggestions? Thanks. Already unplugged from outlet for about 10 seconds and plugged back in. 

hello, i have a netro Sprite and work on 3 zone, has con figúrate one at time, its posible configure to work with all zone at same times? 

Hello,

I have got a whisperer sensor since 6 months. It gives me each day the expected figures (temp, humidity, ...) but I have got no figures in the week and month view. It looks like the figures are not kept along days, weeks and month. 

Please advice,

Christophe 

hi there, my sprite was working fine for 3 month , now i had no internet for 24 hours and sprite did not connect to the internet anymore . I restarted the router and then the sprite and still no internet connection but my router is fine and i have internet. So i reset the sprite and now it says i need to allow location service on my phone but it is on!!! it will not allow me to setup the sprite and i don't know what to do?

The app asks me to define my soil type and gives me a small list to choose from. I'm no gardening expert by any means and so I'm not really sure I've got this right. I selected the most draining type based on nothing more that guesswork really. We're in Yucatán, México so the entire area is limestone rock, but this website (https://sites.google.com/site/soilsoftheyucatanpeninsula/soil-types) gives more detail about the soil types in Yucatán. All this has done though is confuse me more. 

Is there any reliable way that I can determine my soil type in Netro? The website says it's likely to be one (or a combination) of Gleysols, Histosols, Vertisols, Solonchaks, Leptosols, and Cambisols

I have my first period of rain coming up, so the smart schedule isn't planning on watering until Christmas Eve. Since getting the sensors working properly I've been very happy with the smart watering, but the rain predictions here tend to be a bit sketchy. As my system is saying it won't water because there is rain expected, does it automatically adjust itself and water if the predicted rain doesn't arrive?

Also, I have it set to not water if expected rain is 5mm. What is the difference in this context between expectation and forecast?

Hi- it has been raining now for two weeks and it says moisture level 100% but still watering everyday?  

I have two whisperers, one in zone 2 at the front and one in zone 4 at the back. We're in Mexico so it's ridiculously hot and sunny all the time. The unit at the back faces north west. The unit at the front faces north. Both units are now dead. Neither will reset or power up. 

I can't add my wife to the system. Her email is first name.surname@domain.co.uk but the app says "invalid email" when I try to add her.

I would love to see a leak detector we could install onto the water lines that could communicate the amount of water used and detect leaks. Like the one Rachio offers.

Replacing old Toro system,  all my wires from the zones are too thick to place into the system.  Do you have a wire gauge I can slim down the wires to make it work?

I’m wondering how many whisperer units I need to have if I my garden has 8 zones. Do I have to get 1 per zone? 

Hello I bougth my first netro sprite but i can not find the country Uruguay and i the smart not work correctly, how i can resolve this issue?

So I have zones programmed to water at certain time on certain days... If I enable smart zone feature will it override the manual programmed setting or will the programmed settings still come on plus the smart zone feature.. Or do I have to remove /delete my programmed zones n just enable smart zone? 

Hello Netro, will you have a black Friday offer? 

This is an easy question 

Thanks

My sprinklers are starting 1 hr past when they are programed due to daylight savings ending.

I would have assumed the clocks changed with the clock on my phone but that doesn't seem to be the case. 

Haow can i change this?