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How to connect to Google?

Sheryl New
Actualizado 2021-10-20 19:28:25 
I can't connect to Google
Ver: 3923   Respuesta: 1

Smart watering

Alisa Benningfield
Actualizado 2021-10-17 04:02:18 
I am trying to set water restrictions. My watering days are Tuesday Thursday and Saturday before 6:00 a.m. or after 6:00 p.m. I set up watery restriction on the app but it is not working correctly because right now it's set to water on Fridays and I don't know what I'm doing wrong
Ver: 3654   Respuesta: 1

Sprinkle head

Kelsie Nguyen
Actualizado 2021-10-13 13:48:22 
Do the netro tells me my my sprinkle head is broken
Ver: 3873   Respuesta: 2

Service-outage Notice: Technical Problems with Google Home/Assistant and iOS Notifications

Netro Inc
Actualizado 2021-10-07 05:53:59 

Dear Netro users,


We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.


Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.


Thanks,

Netro Inc

Ver: 5963   Comentario: 0

netro home no longer supported

erwincaps
Actualizado 2021-10-06 15:27:34 

i have google home assistant and have linked the netro sprite. No problem on this for the past few months but today I  noticed that when I ask google to talk to netro home, google assistant would not respond and say netro home is no longer available.

I tried to re link netro on my google assistant and is able to do so without issues, yet during the command, I still get the same error that netro home is no longer available.

Any advice.


thank you.



Ver: 3643   Respuesta: 1

Netro sensor stopped working

Lyndon Whyatt
Actualizado 2021-10-02 21:03:34 
Hi, my Netro Smart Plant sensor has stopped working. I’ve tried a hard reset for 8 seconds but no LEDs come on.
Ver: 3941   Respuesta: 1

Inaccurate readings

Julie Huynh
Actualizado 2021-10-02 00:54:34 

My Netro Whisperer is starting to give what seems like random moisture reads. It does from 49 to as high as 85 and saying moisture level increased when nothing was watered.

Ver: 4248   Respuesta: 2

Can you implement this improvement?

Growbro
Actualizado 2021-09-29 23:10:23 
Under the tab which has the history of moisture that can be sorted by today, week, month - please make the today tab the same as the week and month tab. It is much easier to see and more useful to see if the data is laid out from left to right in a line graph, rather than in two different circles for AM and PM - you have to switch back and forth which isn't ideal, and it's harder to see when the moisture drops are happening.
Ver: 3674   Respuesta: 1

Connecting Pixie to Google Home

SteveRTR
Actualizado 2021-09-28 18:41:34 

I have the Pixie set up and working and showing in the Netro App. When I go to link Netro to Google Home the error message I get is no devices were found in your Netro account. The Pixie is definitely in my account.

Any help appreciated.

Thank You,

Steve 

Ver: 3711   Respuesta: 2

Battery Charging issue

Billy Wood
Actualizado 2021-09-23 14:08:21 
I have a Whisperer that the battery runs down on, even when placing it in good sunshine. I can place it under a lightbulb a couple inches away for a couple of days and it charges up. But after placing back in th yard it goes down again. This is after placing it right next to another Whisperer that charges just fine. Have tried deleting and reinstalling. Is there something else I should try?
Ver: 4058   Respuesta: 1

No actual data in APP shown

J H
Actualizado 2021-09-21 07:10:31 

I installed my Whisperer and it seemed to work but after a couple of days when I checked the APP it just shows 0 at all three datafields. I see values in the overview (weeks, month etc.) though. What can I do to correct this? 


Ver: 3840   Respuesta: 1

Zone name

Michele Russo
Actualizado 2021-09-21 02:24:05 

Hello. I cannot chance The nome of zone. Only Zone1- Zone 2 but IS more nice with name. Can you help me ?


Ver: 3569   Respuesta: 1

Schedule

nessy
Actualizado 2021-09-20 15:06:51 

Hi

My watering unit is programmed to water my lawn as necessary under the programs algorithm. However, I have numerous days when the watering is done twice— for exam0e it will run all the zones and immediately run the same zones again.  Anyone know how to fix that?

Ver: 3737   Respuesta: 1

What does the attention icon means?

Shai Amiel
Actualizado 2021-09-20 10:25:23 
What do the attention icon means it appears sometimes next to the smart schedule 
Ver: 3691   Respuesta: 1

Moisture reading not working

Nancy Lamm
Actualizado 2021-09-18 22:32:21 
It has rained for past 2 days and it still says moisture in grass is 50-60%. I don’t have sensors but my understanding is it supposed to change due to weather forecast! It doesn’t so not very smart!
Ver: 3774   Respuesta: 1

Default Smart Zone settings

Ken Laberteaux
Actualizado 2021-09-17 00:51:11 

Each Smart Zone can be set to a preset, e.g. Frequent, Deep, Boost, EPA, etc.  If you click Customized, you can choose the Min and Max Soil Moisture, and the Flow Rate (inches/hour).  Presumably, there is a default value of these three choices for each of the presets.

How can I find out what the presets are for these three values?  e.g. for the EPA preset, what is the Min, Max, and Flow Rate?  Same question for all of the Smart Zone presets.

Thanks!

Ken

Ver: 4076   Respuesta: 1

turn watering off without deleting schedules

BOB COOPER
Actualizado 2021-09-16 17:05:56 
I want to turn watering off without deleting schedules.  I need to do some repairs
Ver: 3982   Respuesta: 1

Moisture sensors not working

Nancy Lamm
Actualizado 2021-09-15 14:13:04 
It rained yesterday yet my moisture sensors have not changed. How do you reset it or get it to measure correctly??
Ver: 3951   Respuesta: 1

No data registers as zero

Dave C
Actualizado 2021-09-10 22:06:38 

If I leave my sensor for a while it stops recording new data. The days where there is no data is recorded as a zero. This is obviously not correct.  Any plans on updating this?

Ver: 3541   Respuesta: 1

Disconnect wifi almost every day without reasong

paolo cellini
Actualizado 2021-08-26 14:17:28 

Hi

Netro disconnect almost every day 

from wifi , without any reason(such as  Internet connection  missing / electricity black out ) 

I have to unplug and rebooting  it goes back automatically to wifi connection

What i have to do to avoid this ? 


Ver: 4050   Respuesta: 2