I had issues this morning also. I was getting JSON error every time I tried to login. I went to Netro website it said too many people were trying access the site. I was worried I started looking for a replacement controller. Glad Netro is backup.

Dear customer,

Rain delay is to forbidden watering in the next following days after rain and it is one-time setting. If you want to save the settings, please go to settings->preferences -> rain -> days to skip.

To cancel the rain delay restriction, please go to schedule->tab the specific date (date with gray dot beneath is your restriction date), then tab on the specific restriction, it will give you the option to cancel the restriction. 

Thanks,

Wency

Netro Support

Dear customer,

Please check the wires. Are they loose or disconnected from the slots? Please also check the common wires and the master valve if you have one. If you believe the wires are correctly installed,  please check if there is a main valve/faucet that is turned off manually. 

To test if the controller is working properly, use a multimeter (AC voltage mode) to test the voltage between the common wire and the zone wire when the zone is active. Normally the voltage should be between 24V and 28V.

You might also want to check whether there are shorted zones or open zones. You just need to use a multimeter to measure the resistance between the common wire and each zone (remove the wires from the slots before testing the resistance). The normal reading would be 20-60 Ohms. If the reading is less than 10 Ohms then you might have a shorted circuit in the solenoid and if it is larger than 80 Ohms you might have an open circuit. 

Thanks,

Wency

Netro Support

Hi Kyle.

Currently we only have notification for users about device is offline but you need to enable Netro App notification in your smart phone settings.

Netro always keep one month schedule on local and can keep water your yard up to one month without wifi. 

We just checked your account and we found you preferred watering time is 12 am ~ 5am. Netro keeps watering outside your preferred watering time because Netro thinks the smart watering is not enough. To strictly restrict watering to a certain period, please go to Settings->Restrictions to add a restriction.

Regards,
Netro Support