Raining but still watering

Liaqat Khan
Updated at 2019-12-08 00:23:51 UTC 
Hi- it has been raining now for two weeks and it says moisture level 100% but still watering everyday?  
View: 4   Answer: 1

Neither whisperer is now working

Tim Foster
Updated at 2019-12-05 17:56:44 UTC 
I have two whisperers, one in zone 2 at the front and one in zone 4 at the back. We're in Mexico so it's ridiculously hot and sunny all the time. The unit at the back faces north west. The unit at the front faces north. Both units are now dead. Neither will reset or power up. 
View: 6   Answer: 0

Can't add new managers

Tim Foster
Updated at 2019-12-03 20:00:25 UTC 
I can't add my wife to the system. Her email is first name.surname@domain.co.uk but the app says "invalid email" when I try to add her.
View: 11   Answer: 1

Product request: leak detector

Joshua Berk
Updated at 2019-12-03 05:45:42 UTC 
Topic: General
I would love to see a leak detector we could install onto the water lines that could communicate the amount of water used and detect leaks. Like the one Rachio offers.
View: 8   Answer: 1

Wire Gauge

Brian Paternostro
Updated at 2019-12-02 15:14:19 UTC 

Replacing old Toro system,  all my wires from the zones are too thick to place into the system.  Do you have a wire gauge I can slim down the wires to make it work?



View: 30   Answer: 1

Whisperer settings

Manuel Roca
Updated at 2019-11-30 23:47:29 UTC 
Topic: General
I’m wondering how many whisperer units I need to have if I my garden has 8 zones. Do I have to get 1 per zone? 

Thanks
View: 23   Answer: 1

Works in Uruguay?

sebadiaz@adinet.com.uy mcu578
Updated at 2019-11-26 20:39:14 UTC 
Hello I bougth my first netro sprite but i can not find the country Uruguay and i the smart not work correctly, how i can resolve this issue?
View: 25   Answer: 1

Smart zone enabled

Steve Kalani
Updated at 2019-11-25 18:36:19 UTC 
So I have zones programmed to water at certain time on certain days... If I enable smart zone feature will it override the manual programmed setting or will the programmed settings still come on plus the smart zone feature.. Or do I have to remove /delete my programmed zones n just enable smart zone? 
View: 26   Answer: 1

Whisperer

Manuel Roca
Updated at 2019-11-22 17:20:29 UTC 
This is an easy question 
Can I buy whisperers from Spain? Is there any country restriction?

Thanks

View: 67   Answer: 2

Black Friday

John Mayer
Updated at 2019-11-22 10:40:22 UTC 
Topic: General
Hello Netro, will you have a black Friday offer? 
View: 42   Answer: 1

Daylight savings

Craig Neidle
Updated at 2019-11-13 18:34:27 UTC 

My sprinklers are starting 1 hr past when they are programed due to daylight savings ending.


I would have assumed the clocks changed with the clock on my phone but that doesn't seem to be the case. 


Haow can i change this? 

View: 55   Answer: 1

How to replace an old controller with more than 12 zones

Netro Inc
Updated at 2019-11-06 09:20:19 UTC 

If your old controller has more than 12 zones, you will need to have 2 Netro controllers to replace it. Please follow the diagram below to safely wire the 2 controllers:



Now you can use the 2 C slots for the common wires and the 2 sets of 1-12 slots for the zone wires. If you do not have a master valve or pump, just ignore the orange wires.


IMPORTANT: the blue wire has to be connected to the left 24VAC on both controllers and the yellow wire has to be connected to the right 24VAC on both controllers.


Please contact us if you need the wire connectors shown in the picture.


Netro Inc

View: 68   Comment: 0

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2019-10-25 06:46:45 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 




View: 747   Comment: 0

Introducing the Referral Program

Netro Support
Updated at 2019-10-25 06:46:26 UTC 

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc




View: 310   Answer: 1

Riego netro para tepes

Manuel C
Updated at 2019-10-23 09:36:27 UTC 

Hola,


No se si hay algún que hable español. Espero que si. 


Como programo el suelo si quiero poner tepes de césped?


Gracias

View: 63   Answer: 1

What about blowout?

Burghardi
Updated at 2019-10-18 02:06:15 UTC 
New system owner. When having fall blowout performed, I found I needed to be present to run each zone. I didn’t find a way to provide access to the technician. Other systems on the market provide this function. 

Why doesn’t this one?
View: 105   Answer: 2

Mode between and eco and normal

Sangjin Lee
Updated at 2019-10-17 03:41:11 UTC 

I am exploring different smart watering modes. The normal mode waters the lawn too long for me but the eco mode too little. It appears that the eco mode is exactly the same as normal but the watering time is half of normal.


In my case, I would like to set up a smart mode that waters 75% of the normal. How can I configure the smart mode to do that?

View: 100   Answer: 1

Whisperer sensor winter storage

Brian Hobbs
Updated at 2019-10-15 01:58:49 UTC 
What is the best way to store the whisperer for the winter.  Should in keep it exposed to sunlight via a window.  Is there a way to turn it off?
View: 103   Answer: 1

Weird watering plan

Manuel Roca
Updated at 2019-10-12 11:34:00 UTC 
I don’t understand why smart watering is planning to water my 6 zone area in different ways if they have all the same type of soil, sprinkle head, size, and species. 

That give me not much confidence on the intelligence of the system. 

Any ideas? Do I have to reset all the system? 


View: 106   Answer: 1

Scheduling ( Two Smart watering levels; Smart disabled)

Netro Support
Updated at 2019-10-07 02:55:21 UTC 

There are 2 different levels of Netro’s smart watering you can choose(Go to Settings->Zones->Smart Zone)


 1. Smart watering: Level advanced

This is the default setting of smart watering. In this level, your zones will be watered automatically by Netro with smart schedules.

Netro will do everything for you, you do not need to set up the program/schedule.

Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.

 

 

2.Smart watering: Level basic

In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.

 If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.

Please note when smart zone is enabled, your local regulations will automatic override your own program if there is any conflict. So when you set up your own program watering time, please do not conflict with your local Regulations if there is any. To check up regulations, please go to Settings->Regulations.

 

 

3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.



View: 1579   Comment: 6