Orders page shows an error page

Richard
Updated at 2022-12-03 04:57:33 UTC 
Topic: General

Hi there,


The Netro Account Order page only displays:


instead of the orders.


I have two orders in the system but cannot see the status of either of them.


Thanks

View: 288   Answer: 2

Netro Plugin for Jeedom

Christophe Benoit
Updated at 2022-11-30 22:07:13 UTC 

Hello guys,


Thanks to Netro public API, I have developed a plugin for Jeedom which allows us to take control of our great netro devices within this famous home automation system. if you are interested, don't hesitate to take advantage of it, it's free of charge !

Please find the documentation right here for further details : https://kcofoni.github.io/jeedom-docs/plugin-netroarrosage/docs/en_US/

kcofoni


View: 254   Comment: 1

Defective Whisperer

Jean Paul Lasserre
Updated at 2022-11-26 10:04:00 UTC 

As following my message you asked for my delivering address I assumed that you were going to send me a new Whisperer.

As I have not received anything up to now any ad it is quite a long time should I take advantage of the offer you sent by mail for Black Friday and buy a new Whisperer.

Thanks

View: 91   Answer: 1

Network error

Sadar Yacob
Updated at 2022-11-25 15:04:34 UTC 
I cannot connect to the Netro App on my Android phone anymore. Can you please check and let me know why it wont let me connect? I restarted trh device a few times now.
View: 116   Answer: 2

Random manual runs in the log

Ilya Lifshits
Updated at 2022-11-20 12:36:44 UTC 

Hello ,

I have random manual run in the log some times few seconds sometimes few minutes 

I’m 100% sure it’s not manual, I.e. nobody manually activated watering 


I have noticed recently but if I got back to the history I see it’s going on for a while … 


How it be fixed ? 


Ilya 

View: 102   Answer: 1

Sprite 6 will not connect

Robert Christel
Updated at 2022-11-19 18:45:59 UTC 

I’ve tried all of the trouble shooting and suggested steps to reconnect my Sprite 6 to my home network.  I’ve been trying for weeks.  I need to speak to someone in person to try to resolve this.  I either need a phone number to call or need someone to contact me at (414) 949-1944.

Thanks,

Bob

View: 83   Answer: 1

API

Jose Lao
Updated at 2022-11-18 11:22:08 UTC 

I have historical irrigation on zone “n” and I can get schedule data from the API if the zone is turn ON, but if I put this zone in unavailable, the API does not get the historical schedule data for this zone. I have to manually put available the zone, download from API, and then turn off this zone for get the whole data.

I think is not the expected behavior.

Jose

View: 94   Answer: 1

Umidità migliore per il centro Italia

Alessandro Alfei
Updated at 2022-11-11 23:11:30 UTC 

Ciao, una domanda.

Qual'é l'umidità minima migliore e massima migliore per il centro Italia?


Grazie 

View: 227   Answer: 1

Shut down for winter

A Smith
Updated at 2022-11-11 20:42:28 UTC 
System has been drained. Controller unplugged. Notification and location turned off. When I try to turn off “Enabled” it turns right back on. Can I shut down the app?
View: 103   Answer: 1

Smart watering with repeating program

Nathan Craig
Updated at 2022-11-11 13:11:38 UTC 

Hi,

I have a repeating program set up for 2 zones.

I have smart watering disabled for those zones, because I prefer to set my watering at specific times and days. but I have it set to not water if I have 5mm  rain option.

My question is, can I have smart watering turned off but still have the app cancel my repeating program if it rains more than 5mm?

Have I got the settings correct? 

View: 118   Answer: 1

Manual Mode not working

Gary C
Updated at 2022-11-08 23:30:48 UTC 
Unfortunately, this is not watering at all. Please reach out to me! GCarman2000@gmail.com
View: 156   Answer: 2

Reset whisperer

Omer Zadikevitch
Updated at 2022-11-07 17:05:32 UTC 
Topic: General

Hello

How do I reset the whisperer

Thanks

View: 145   Answer: 1

Whisper connected to stand alone not showed

David Gomez
Updated at 2022-11-06 13:30:47 UTC 

I had stablished a new whispered as stand alon( I área associated). In the installation it gave me an error and now, the option to asóciate again to stand alone is not visible. Neither the whisper to be deleted.

When trying to reconnect show whisper already in my account 

View: 143   Answer: 2

Netro light

Alessandro Zannini
Updated at 2022-11-05 20:16:40 UTC 
Hi, anyone knows if the white lights on the hardware could be turned off? Thanks 
View: 122   Answer: 1

Notifications of device offline

Carlo Drago
Updated at 2022-11-04 18:48:50 UTC 

Hi, my sprite is offline since 14 hours and I did not receive any notification on my smartphone.

Is it correct? How can I enable notifications as soon as the sprite is offline? 

Thank you

Carlo

View: 120   Answer: 1

Netro Sprinkler WIFI Smart Controller not retry the connection

Gianluca Bus
Updated at 2022-11-03 12:03:59 UTC 

Hi all!


I have a “Netro Sprinkler WIFI Smart Controller” and when  sometime i have a problem with internet connection provider and  after the connection return up the controller still disconnect until i power-off and power-on the controller.

The led on controller blinking and the app show a off-line message.

 

Why Netro doesn’t automaticaly retry the connection ?

All other ethernet and wifi device automaticaly reconnect  after the connection return up.  It’s possibile configure Netro Controller to retry the wifi connection ot it’s a contoller bugs ?

 

 

Netro App vesion: 3.1.0

Netro controller hw ver.: 1.2

Netro controller firmware ver:  1.1.1

 

Thanks in advance.

Gianluca

 

View: 135   Answer: 1

LearNetro Whisperer

Angel
Updated at 2022-10-30 19:15:38 UTC 
At the end of the whisperer's learning time, the times are set automatically in the program or have to be done manually?
View: 188   Answer: 2

Percentage Adjustment

jeremyagrelius@gmail.com
Updated at 2022-10-29 18:31:12 UTC 
Hello, I’ve often thought it would be nice to have the ability to control my smart watering a little further by say, having a percentage adjustment? I’ve played with the settings and gone from Normal watering to Eco to Frequent but find that the differences are more distinct than I want them. Is there a way or maybe an update coming that will allow me to simply put that I want to water 70, 80 percent, etc? I could much more easily manage my water bill and usage with that handy feature. Please let me know if I’m missing it somewhere! Thanks!!
View: 171   Answer: 1

I am far away from home and the system is not on line

Daniel Gajardo
Updated at 2022-10-27 01:22:57 UTC 

If the system lost the connection, it keeps the last schedule?

I am worry about the wstering and I am far away from home.

Thanks

View: 181   Answer: 1

Google Home integration - no devices found

Cutrone
Updated at 2022-10-25 17:06:24 UTC 

Hello all!

I've just installed the Pixie smart house faucet timer and whenever I try to link the Netro service to my Google Home I get a message saying no devices can be found.


Is there some setting I need to enable to allow the device to be found by Google Home?

View: 154   Answer: 2