Maximum wire distance between controller and valves

Netro Inc
Updated at 2021-01-16 14:20:49 UTC 

Below is a chart indicating the maximum wire runs that can be used when installing AC solenoids and valves.


22 AWG: 600 feet 

20 AWG: 700 feet 

18 AWG : 850 feet 

16 AWG: 1300 feet 

14 AWG: 2000 feet

View: 5   Comment: 0

Technical question

Enrique Campos Sanchez
Updated at 2021-01-14 20:36:25 UTC 

Hi team.

I would like to know what is the maximun wire longitude that support by zone the Netro Driver using 24 VAC power supply.

Thank´s.

View: 11   Answer: 1

MAC address

John Conley
Updated at 2021-01-07 15:26:26 UTC 
Where is the MAC address found?
View: 21   Answer: 1

Whisperer Not lighting up at night

Darren Cassar
Updated at 2021-01-05 11:03:18 UTC 

Hi,


I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?


Thanks,

Darren

View: 30   Answer: 1

Moisture and light range

Don Lewandowski
Updated at 2020-12-31 21:46:19 UTC 
What is a good moisture and light range for growing herbs in South Florida
View: 27   Answer: 1

Metro France cloud down?

Julian Hansen
Updated at 2020-12-29 01:07:40 UTC 
Hi My netro has been offline for more than 1 day can you estimate when it will be back online? Julian
View: 36   Answer: 1

Add "Year" moisture and light chart

Roman Stanek
Updated at 2020-12-27 18:34:40 UTC 

It would be helpful to see the moisture and light charts for the full year and not just for weeks or months


Thanks!

View: 33   Answer: 1

Pixie Valve Issue

Alec Simonson
Updated at 2020-12-15 05:48:10 UTC 

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.


The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?


Thanks,

Alec

View: 54   Answer: 2

Sensor Temperature Reporting

Nasser Ahmed
Updated at 2020-12-14 02:12:42 UTC 

One of my sensors is reporting strange temperature numbers. Any ideas on how to fix this. I tried a reboot and a reset (remove and add again).



View: 83   Answer: 1

Automatic switch to 12 hour reporting for sensors

Julian Hansen
Updated at 2020-12-10 12:30:21 UTC 
Hi I have 6 senors that have all worked perfectly for 3 months unattended. A month ago I noticed 1of them only had 5% charge so I switched it to 12 hour reporting and it is now on 38%. Today another sensor has gone to 0% charge and stopped reporting. It would be great if you could be set it automatically switch at say 30% charge. It will be 3 months before I am back to the house so I hope the sensor can recover. Thanks for a fantastic product.
View: 71   Answer: 1

Moisture uncorrect

Andrea Pieri
Updated at 2020-12-08 05:43:25 UTC 

Dear Support after 5 rainy days (atout 40 mm) sensor shows for moisture 60% . Its an uncorrect value. Please could you suggest me any resolution methods? Thanks 

View: 73   Answer: 1

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 64   Answer: 1

How to make Netro sensor repair

Bowie Xu
Updated at 2020-12-06 21:04:42 UTC 
My sensor doesn’t blink white led. When I presses the power button, it shows solid white for a while and then green color and red and goes off. The instructions make me confused. I tried to press the power button for 6 times. What does restart 3 times means? My sensor never goes to blinking white color.
View: 80   Answer: 1

Master valve timing

joeac
Updated at 2020-12-04 05:38:31 UTC 

Product: Sprite

I am using a master valve upstream of my branch line solenoids. It seems that the master and downstream solenoids shut off simultaneously, or, perhaps, the downstream solenoid shuts off first. This means that when the system is off there is high pressure between the master valve and the solenoids.

This isn't ideal for the case where the user has high water pressure, and (in Australia) when using 19mm poly pipe it can result in slow dripping leaks until the pressure releases. This pressure isn't present when the downstream solenoids are operating. 

Additionally, I notice a hammering sound when the system starts up. I wonder if this is from two valves opening almost simultaneously?

Can I ask/suggest, if a better method of solenoid timing is:

For start of run: downstream solenoid 'on', wait 1 second, master valve 'on'

For change of zones: downstream solenoid of current zone 'off', wait 1 second, downstream solenoid of new zone 'on'

For end of run: master valve 'off', wait 1 second, downstream solenoid 'off'

Would that seem practical? I'm thinking of how to reduce stress on the components in the system.

It's a great product, by the way!

Joe

View: 83   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 113   Answer: 3

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2020-11-25 04:33:24 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 



View: 1471   Comment: 0

Whisperer Battery

growerken
Updated at 2020-11-23 16:44:00 UTC 
Topic: General

I have one whisperer,used in indoor garden.it looks like the solar is not enough for the charging. 

Any idea I can fix it?

View: 99   Answer: 1

Sensor and zone of control

Andrea Pieri
Updated at 2020-11-20 19:49:29 UTC 
Dear support right now i am installing my new sensor connected with netro controller ( this is the first sensor) . I have 5 zone active but sensor is able to control just 3 zone is possibile to extend the sensor control  to a global of 5 zone for one sensor ? Thanks for your help .
View: 91   Answer: 1

App stuck on Idle

Pam Manwaring
Updated at 2020-11-18 02:21:16 UTC 
App shows my Netro is "Idle". I've closed the app, unplugged the unit, plugged back in, hit reset quickly, connected to Netro wi-fi, then to my wi-fi entered password and app says it successfully connected but then is still in Idle mode. I can't manually or programmatically water. Help! All of my mature plants are dying here in the desert. Thank you.
View: 86   Answer: 1

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 129   Answer: 1