Netro has updated max day regulation

Netro Support
Updated at 2019-09-18 02:35:08 UTC 

To the Netro Community,


Recently Netro has enabled the max day Restriction in Settings->Regulation for those cities which limit watering to one or two days per week. We are aware that many cities are under mandatory regulation and the penalty for violating the water regulations is large, therefore, we have enabled the max day regulation.

Users can go to Settings->Regulations to check and please feel free to report us if the regulation is not correct.

For some local regulation, we are not quite sure if it is conservation plan or  mandatory regulation. If the regulation is not needed, please write to us support@netrohome.com and we will check and update our regulation database accordingly.


Thanks,
Netro Support


View: 15   Comment: 0

Unit measurements

Homestead One
Updated at 2019-09-17 20:29:09 UTC 
Is there a chance to swap the measurement units to km/h? 
View: 13   Answer: 1

Reposting - No reply to commemt.

Kirk Davis
Updated at 2019-09-17 12:12:15 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.

Tested countless times, hasn't finished a cycle in a month. The zone stops sending the 24v signal causing the pump relay to snap shut and turn off the water supply, or perhaps the zone valve. Either way, appears to be a very odd defect. Do I need a replacement unit?  (BTW, I have all smart fumctioms disabled) 

View: 20   Answer: 1

Feature request

Tony D.
Updated at 2019-09-12 20:32:30 UTC 

I wasn't able to find a way to read the IP address assigned to the Sprite and/or Whisperer could you consider adding a page in the app where you can read the value?

Thank you,

Tony

View: 23   Answer: 1

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2019-09-12 01:02:26 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 


View: 545   Comment: 0

Whisperer not working as expected

Tony D.
Updated at 2019-09-09 12:57:04 UTC 

I've been using my sprite with a Whisperer since a few months. The sprite works wonderfully but the whisperer has serious probloms. I get incorrect readings. Specifically my whisperer is stating 1% topsoil moisture level. Honestly this is impossible after a sprinkling succeded at 6:00 this morning. This misbehaving is going on since the first week. It works for the first day or two after resetting the whisperer but then it goes weird. On other occasions instead the topsoil moisture was stuck at 98% even after several days of not sprinling in full summer with temperatures over 35°. 

I have tried anything from resetting the whisperer to changing spot. At this point I'm led to think that the whisperer is broken.

Is anybody else having this strange behavior?

Do you have any other suggestion to solve this problem?


I have noticed that you are not giving due importance on support requests in this forum about whisperer problems. In my opinion you should put more effort into this.

https://netrohome.com/forum/posts/73/show_question

https://netrohome.com/forum/posts/132/show_question

https://netrohome.com/forum/posts/199/show_question

https://netrohome.com/forum/posts/289/show_question

https://netrohome.com/forum/posts/366/show_question

https://netrohome.com/forum/posts/392/show_question


Thank you

View: 76   Answer: 1

Scheduling ( Two Smart watering levels; Smart disabled)

Netro Support
Updated at 2019-09-09 05:55:30 UTC 

There are 2 different levels of Netro’s smart watering you can choose(Go to Settings->Zones->Smart Zone)


 1. Smart watering: Level advanced

This is the default setting of smart watering. In this level, your zones will be watered automatically by Netro with smart schedules.

Netro will do everything for you, you do not need to set up the program/schedule.

Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.

 

 

2.Smart watering: Level basic

In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.

 If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.

Please note when smart zone is enabled, your local regulations will automatic override your own program if there is any conflict. So when you set up your own program watering time, please do not conflict with your local Regulations if there is any. To check up regulations, please go to Settings->Regulations.

 

 

3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.


View: 779   Comment: 6

Windows 10 APP or web page

Emanuel Di Giusto
Updated at 2019-09-06 19:46:57 UTC 

Good product but there is not a windows 10 APP or the possiblity to setup by browser directly to IP address of netro. There is not web server inside.


View: 48   Answer: 1

Manual run time screen

Rich Christenson
Updated at 2019-09-06 10:25:49 UTC 

How can I adjust the manual run time for all zones?  They all seem to be different (one is one minute).


View: 54   Answer: 1

New Whisper not reporting

Derrick Rose
Updated at 2019-09-04 17:11:14 UTC 
I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.
View: 77   Answer: 1

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 52   Answer: 1

Power Transformer

DeanH
Updated at 2019-09-04 02:31:34 UTC 
I have my controller in my garage here in the desert.  The transformer seems very hot to the touch.  Is this a problem??
View: 50   Answer: 1

System went basqerk?

Ron White
Updated at 2019-08-27 01:21:18 UTC 
My system says it watered yesterday, which it didn’t, and it’s telling me the next watering is in 8 days during my 100 degree days.  What’s going on?
View: 121   Answer: 2

watering sequence

Gérard GALBOIS
Updated at 2019-08-26 18:23:46 UTC 

It is unfortunatly not possible to change  in which ordre the watering will act.

for exemple I need to water zone 5 after zone 7 because zone 7 is at a higher level than the electro valve and remaining water pressure, after watering is stopped,  is to strong and prevents the valve to close . by watering supplemantary  zone 5 which is lower the pressure diminishes ans the valve of zone 7 closes..

View: 67   Answer: 1

How does a whisper sensor work with a drip system?

L F
Updated at 2019-08-25 23:46:33 UTC 
I have a couple whisper sensors monitoring my lawn and drip system.   I understand how they can monitor the soil in my lawn but I’m wonder how the whisper works on my drip system as it doesn’t see the moisture that’s added to the soil(the emitter isolates the water to the plant) or the rate the plants use it like the one in the lawn does.  I’m assuming it’s just estimating like the Netro would on it’s own.  Is there much value to using a whisper on a drip zone?
View: 94   Answer: 1

Introducing the Referral Program

Netro Support
Updated at 2019-08-25 08:21:20 UTC 

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc


View: 195   Answer: 1

Yellow triangle with ! Inside

Michael Pakalolo
Updated at 2019-08-24 16:15:54 UTC 
What does the yellow triangle with the ! mean next to the schedule 
View: 90   Answer: 1

Weather Provider

Martin Müller-Zantop
Updated at 2019-08-22 10:57:44 UTC 

Can you please explain to me the big difference of the next watering days using different weather providers? As you can see in my print screens the data of temperature and humidity are nearly the same. With one provider next watering cycle will be in 2 days and with another in 11 days.

Thank you for your comments 

Regards 

Martin 



View: 127   Answer: 2

Smart watering once a week?

Andrea D.
Updated at 2019-08-22 05:51:16 UTC 

Hello there,

I'm new to netro and I tried to setup smart watering but the data I provided it will do it just once a week. 

How is it possible? Is it safe to water just once a week? 

View: 90   Answer: 1

Internet connection problems

danadcock
Updated at 2019-08-20 14:07:11 UTC 
Topic: General
I have had a lot of trouble with losing netro's connection with internet. My old router failed so I replaced it with an expensive mesh wifi system which provides wonderful service to everything I have tried to connect except my Netro! I have now discovered that it will not work with anything but 2.4 GHz wifi. The new wifi does not provide 2.4 connection. Is there a workaround for this? Or do I have to throw out my new state-of-the-art $400 5 GHz wifi to get my somewhat obsolete $100 Netro to work?
View: 101   Answer: 2