Contact

Santiago Errazuriz
Updated at 2020-09-16 14:44:36 UTC 
Topic: General
Hello good morning, greetings from Chile. I need to know if I can have a whatsapp or contact email.
View: 38   Answer: 1

Temporarily stop all watering

Williams
Updated at 2020-09-07 15:57:32 UTC 
Topic: General
How do I temporarily stop all watering without losing the programming?
View: 60   Answer: 1

Sensor umidity

Andrea
Updated at 2020-08-09 16:14:57 UTC 
Topic: General
I have two sensors installed for a few days but the humidity still marks 98% why?
View: 113   Answer: 1

Centralina non chiude valvola

Stefano Sabelli
Updated at 2020-07-31 18:26:17 UTC 
Topic: General

Buonasera a tutti, 

Da questa mattina la centralina non mi chiude più la valvola della linea 1 dell’impianto... ho provato a fare reset ma niente continua con irrigazione!! 

Sono riuscito a sospendere irrigazione reimpostando da capo la centralina ma il problema e sulla linea 1 che non a trova più anche quando metto programma irrigazione.


Grazie mille 

View: 116   Answer: 1

Whisperer night light

Arthur
Updated at 2020-07-15 05:45:42 UTC 
Topic: General
I have 2 whisperers. Both have the nightlight enabled to auto but only one of them turns it on at night the other never does. Any advice?
View: 172   Answer: 2

Add solenoid valves

thái bình dương
Updated at 2020-07-06 17:01:57 UTC 
Topic: General
hi netro
I have 48 solenoid valves and I want to connect 3 valves to 1 zone of the sprite kit, each valve has a capacity of 3w. Thank you
View: 136   Answer: 1

Programming square footage

Jeannaben Hyun
Updated at 2020-06-23 20:58:23 UTC 
Topic: General

Hello - I just installed the Netro pixie and whisperer to to water our golden goddess bamboos in planters. We have a drip irrigation system and I’m not sure what to put in the “sq ft” parameter in the Netro app. We have a total of 7 planters that are all hooked to the same hose /drip irrigation hose. Each planter is 41″ x 12″ x 18″. What should I list as the sq feet? Is it just one planter or all 7?

Also - does the whisperer talk to the pixie to tell it how often it should water and automatically water as such? Is there anything I need to do to turn on that function? I live in Los Angeles and our bamboos are up on our deck where it gets extremely hot/dry. 

Thanks!

View: 175   Answer: 1

User Guide - Manual watering with your Pixie timer

Netro Inc
Updated at 2020-06-22 07:37:55 UTC 

The Pixie timer is designed for automatic watering. However, occasionally you may still need to turn on/off the water manually. Before explaining manual watering from the app, it would be helpful to understand how the Pixie communicates with the Netro cloud server.


By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.


Therefore, when you start a manual run, the timer is most likely in sleep mode. It will have to wait until the next sync-up to start the watering. The waiting time will be less than 60 minutes. Take the following screenshot for example:



The current time is 5:24AM and the next sync is scheduled at 6:17AM. Therefore the waiting time is going to be 53 minutes. After you press the Start button, you can go to the Schedule page and the manual run at  6:17AM will appear on your calendar.


View: 274   Comment: 3

Multiple whisperer

James D
Updated at 2020-06-14 19:05:25 UTC 
Topic: General
Can more than one whisperer be used in the same zone? 
View: 207   Answer: 1

New subscription model and Spark

Ryan Sciandri
Updated at 2020-06-11 19:55:28 UTC 
Topic: General
Will the Spark be available through subscription?
View: 169   Answer: 1

Rain Delay

R H
Updated at 2020-06-10 03:03:28 UTC 
Topic: General

Why or how does the rain delay option work?

Mine is set up with the minimum rain but the program still goes off no matter what. 

My B-hyve sends me a “rain delay” message. 

View: 196   Answer: 1

OPCIONES

Ernesto
Updated at 2020-06-06 16:01:17 UTC 
Topic: General
La salida eléctrica es a 24v?. Podría conectarlo a la electroválvula Rain Bird?. SI quisiera controlar otros dispositivos como bombillas de 12/24 V AC, en distintas zona Puedo hacer? Puedo hacerlo de manera manual o programando por horas, sin interferir en el riesgo?
View: 161   Answer: 1

Is a full time wifi connection required for watering? Or any other unattended modes of failure?

Chris Graham
Updated at 2020-05-24 20:43:23 UTC 
Topic: General

If wifi is disrupted will the controller continue to water acording to the most recently programmed schedules?


More generally are there any modes of failure (other than loss of power to the house) where the controller can unexpectedly halt watering?  It would be unacceptable to have one's garden die from lack of water if the system fails when one is away from home for a number of days.

View: 214   Answer: 1

Server upgrade scheduled on May 16th between 8:30PM and 9:00PM (Pacific Time)

Netro Inc
Updated at 2020-05-17 03:23:28 UTC 
Topic: General

To all Netro customers:


Due to rapid increase of active devices connected to the Netro cloud server, we are going to upgrade our server on May 16th Saturday night from 8:30PM to 9:00PM (Pacific Time). During that time frame, all cloud service will be temporarily unavailable but your watering schedules will run normally. If you have a smart watering controller, the light on the unit will blink fast.


Thanks,

Netro Inc


View: 212   Comment: 0

Unit system

Andrea DiPi
Updated at 2020-05-10 08:11:33 UTC 
Topic: General

Gooooddddmoooooorning!

Here where we are!!! Torino - Cincinnati - Alice Sping - Skagen - Macao - ......

Is it possible set the app whit a unit as metric or imperial or...Mars?!? It is very boring that some parameters are in metric an other in sqft x ex.



View: 181   Answer: 1

Whisper wifi strength?

Weston Hull
Updated at 2020-05-05 17:29:53 UTC 
Topic: General
Is there a way to see the wifi strength from the sensor.   From the phone I have good strength but from as far as the sensor it comes and goes for reporting.   Thanks!
View: 158   Answer: 0

Subsoil humidity

Massimo Povolo
Updated at 2020-05-03 07:21:37 UTC 
Topic: General

Dear sirs,

why you don't show the subsoil humidity in the app?


Please add in next revision. 


Thanks.

View: 193   Answer: 1

New plant/seeding setting

Cody Cant
Updated at 2020-04-30 04:57:11 UTC 
Topic: General
Is there or could there be a feature to turn on a watering schedule that accommodates for new plants or seedlings that require a bit more water at first and then can be put into a normal schedule?
View: 197   Answer: 1

Incorrect weather conditions

Andrea Merito
Updated at 2020-04-09 20:33:11 UTC 
Topic: General


as the state / province is changed because Madrid is specified instead of Catania, consequently the weather is incorrect.

View: 197   Answer: 1

Irrigation time of 0 minutes. then?

Luca Manfrin
Updated at 2020-04-07 09:37:54 UTC 
Topic: General

What's the point option to set the irrigation time at 0 minutes in manual execution? 

It would be more useful a 30 seconds run for testing the valves.

View: 183   Answer: 1