Hi Team,

I would need your help how can I take like an daily backup of my system?

I have Spark-16, Smart Watering Controller.

Or do you have any script for that then could be provide to me?

Regards, Zsolt

Nice to see improvements with end user in mind. Love the simpler home screen. Found it totally easy to set program for new grass seed for remote site from my bed. I know I sound like an employee but I am really enjoying this app and product.

Add the option of the timeframe to start in one day and end in another:

Start ar 21:00 end at 3am

Hi

I am in Poulades, Greece, and the current rain prediction is 67% when reality is there is not a cloud in the sky. BBC predicts rain at 1%. The system wants to water every 3 days which ties up with tje incorrect 67% prediction

Android devices logout issue

 

Recently some android devices (Samsung galaxy S20/21) has battery optimization feature which prevents the app running at back stage. So it will have logout issue.

 

If you smart phone do have this feature, please disable the battery optimization and deep sleep mode in the installation. Put unused apps to sleep.

Check this article for turning off battery optimization

https://nine-faq.9folders.com/articles/8698-how-to-turn-off-battery-optimization-on-the-samsung-galaxy-android-6-7-and-8-devices

https://www.samsung.com/us/support/answer/ANS00088422/

Check this article for turning off battery optimization for putting unused apps to sleep. 

https://dontkillmyapp.com/samsung

 

Then close all the apps and reboot your phone to see if it works. 

 

Thanks,

Netro Support

To the Netro community:

We are excited to introduce our new products, the Netro Zigbee Hub and the new smart timer Pixie-Z1. They combined deliver a different experience of smart watering system. 

The Netro Zigbee Hub hosts a long-range local Zigbee network that links all the end devices. It connects to your router (wireless or wired) to transfer data between the end devices and the Netro cloud service. The Hub will work with all our Zigbee products including the new timer Pixie-Z1(introduced below) and the new soil moisture sensor coming this year, as well as the new 4-Zone sprinkler controller and the new weather sensor coming next year.

The new host timer Pixie-Z1 is re-designed from the original Pixie timer in many ways:

1. Always online for instant quick runs. No more sleep mode

2. Powered by two AA alkaline batteries with approximately one year of battery life. Notifications on low battery

3. Supports Google Home and Google Assistant

The Netro Zigbee Hub and Pixie-Z1 are expected to ship in September. To join the Tester program please email to info@netrohome.com and we will send you a discount code in return for feedbacks.

Thanks, 

Netro Inc

Hello guys,

Thanks to Netro public API, I have developed a plugin for Jeedom which allows us to take control of our great netro devices within this famous home automation system. if you are interested, don't hesitate to take advantage of it, it's free of charge !

Please find the documentation right here for further details : https://kcofoni.github.io/jeedom-docs/plugin-netroarrosage/docs/en_US/

kcofoni

This thing creates a smart schedule and never follows through.  Give me my money back you thieves.

I am reporting a problem that has been occurring for a few months. Manual operation fails from time to time for no reason. Before the new version of the app, this never happened.
It is a serious problem

Dear Netro users,

We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.

Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.

Thanks,

Netro Inc

Although that I'm still hoping Netro will start understanding their appliance/app is only a smart part of a smart home ecosystem and start integrating with Home Assistant. Even huge vendors like Tuya, have understood that this is essential for most Home Automation Enthusiast. 

For the time being, some folks have used the API to get some data to home assistant https://community.home-assistant.io/t/netro-integration/51012/13

I believe a lot of us are happy with the appliance, but aren't looking at it often enough. Result in my case at least that my whisperer was out for more than a month. This could have been avoided if we had an integration to Home Assistant who would have alerted me.

So please Netro, do the extra mile !

Biggest pos cant turn on the timer just to water then goes to sleep cant even connect when away never been able use this junk box

So Dissatisfied

Dear all Netro customers,

The long waited new version (3.0.0) of the Netro app is on the horizon. The major improvements of this version are

1. faster in loading data 

2. new manual run interface

3. new home view design

4. more languages supported

We sincerely invite you to join the Beta testing program. Please email to support@netrohome.com or leave a message below if you would like to try the new app. Any feedback would be greatly appreciated !

Thanks,

Netro App Team

Below is a chart indicating the maximum wire runs that can be used when installing AC solenoids and valves.

22 AWG: 600 feet 

20 AWG: 700 feet 

18 AWG : 850 feet 

16 AWG: 1300 feet 

14 AWG: 2000 feet

It would be great if you add an option for notifications once irrigation starts/finishes.Sometimes we need to start it manually and need to wait until one zone is completed to start the next one. A notification in the phone would avoid opening the application all the time to see if the current zone is completed. 

And we are off and running.   Whisper went in the ground and started reporting right away.  Would be nice to connect it to my Ambient weather station as well.   

The Pixie timer is designed for automatic watering. However, occasionally you may still need to turn on/off the water manually. Before explaining manual watering from the app, it would be helpful to understand how the Pixie communicates with the Netro cloud server.

By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.

Therefore, when you start a manual run, the timer is most likely in sleep mode. It will have to wait until the next sync-up to start the watering. The waiting time will be less than 60 minutes. Take the following screenshot for example:

The current time is 5:24AM and the next sync is scheduled at 6:17AM. Therefore the waiting time is going to be 53 minutes. After you press the Start button, you can go to the Schedule page and the manual run at  6:17AM will appear on your calendar.

The Netro service is now live and available for all IFTTT users! Please download the IFTTT app on your phone or use the official IFTTT website to connect Netro with other smart devices or services. For more information, please visit the following webpage: https://ifttt.com/netro

In case you experience difficulties in using the Netro service on IFTTT, please write to support@netrohome.com or contact us in the Netro app.   

Thanks,  

Netro Inc

To all Netro customers:

Due to rapid increase of active devices connected to the Netro cloud server, we are going to upgrade our server on May 16th Saturday night from 8:30PM to 9:00PM (Pacific Time). During that time frame, all cloud service will be temporarily unavailable but your watering schedules will run normally. If you have a smart watering controller, the light on the unit will blink fast.

Thanks,

Netro Inc

Good morning,

I ask you for a suggestion in your app.  in the program menu, in addition to displaying the manual and automatic programming, can you enter a command regarding fertilization?  I use fertilizers from the Bottos company, where each product has its weight and timing.  Maybe create a partnership with the big fertilizer companies.

Best.

Andrea