App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2022-01-16 22:09:35 UTC 
Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini. I have tried deleting and reinstalling the app several times and the app works until I put my login details in, then it crashes.
View: 45   Answer: 2

Sensor sending wrong data

Mick Faulks
Updated at 2022-01-14 06:49:41 UTC 

Hi have my whisperer installed in a garden bed, it saying 0% moisture when the soil is quite wet and it is saying temp is 200 C up to 380 C I have reset it many times but continues to give these readings.

View: 51   Answer: 1

Netro is watering at 25F because it is misinterpreted weather

Ben Aggus
Updated at 2022-01-11 12:15:06 UTC 
I had to cancel watering because it’s 25F this morning. It’s because the weather is misinterpreted. The forecast today is 58/34, but that means it will be 34 for tonight’s low. Last night’s low was 25 and the Netro should look at that number for watering this morning. 
View: 87   Answer: 1

No wifi connection

lawnguy4
Updated at 2022-01-10 05:16:03 UTC 
Just got the Sprite 6 controller and it won't connect to Wi-Fi. I have a mesh wi-fi system and the controller has full bars but it just refuses to connect. I reset it a couple times , I  unplugged and plugged it back in , I tried deleting the app and doing it again and still no luck. I just keep getting an error saying ''Action control parameter missing or value is empty'' no clue what that means. Can anyone give me some advice on what else I can possibly do to make this work.. Thank you.
View: 73   Answer: 1

What is the expected format for entering weather underground? weather id?

August Divjak
Updated at 2022-01-07 23:41:01 UTC 
For
KFLORLAN660 Id in weather underground app,. The setup continues to state that I should supply a valid I'd code.  I've tried many different ways with no luck.  Can you help here?
View: 107   Answer: 1

i have problem with netro sprite 6

Nguyễn Vinh
Updated at 2022-01-06 04:51:41 UTC 
I am a distributor of netro products in Vietnam market
My customer just sent back a product with a burnt electronic device inside (pictured). can you tell me what the possible reason is and how to fix it.
- 220V (stable) power supply
- no lightning or explosion
- Full safety equipment to protect electrical equipment when there is a problem.

Thank you very much

View: 101   Answer: 1

Weather not updating

Mick Faulks
Updated at 2022-01-05 00:20:42 UTC 

NetroWeather not updating, other weather apps only update if they are resubmitted every couple of days, is it possible to add other weather providers to the app?

View: 117   Answer: 2

No restrictions set, yet program is skipping because of user restrictions

alan.ashby
Updated at 2022-01-02 11:40:53 UTC 
I have no restrictions set, yet the app is indicating that restrictions are set and scheduled days are being skipped when they should not be.  Please see app screen shots.
View: 101   Answer: 1

App Crashes on login iOS 15.1.1

Jamie Campbell
Updated at 2021-12-29 10:45:55 UTC 

Hello,


Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.


Can you help?

View: 134   Answer: 2

Master valve issue.

Danny L
Updated at 2021-12-29 04:13:11 UTC 
Hi. 
My systems master valve is turning of 2.5 min into a watering session. 
The zone timer keeps counting down but the master valve turns of early and won’t restart. 

This is happening to all zones

If I shut down the app and restart, it works for the 2.5 min and shuts down again. 

I was wondering if there had been a software update ?

Thanks. 

View: 72   Answer: 0

Whisper at 0%

Darren Cassar
Updated at 2021-12-27 09:00:28 UTC 
My Whisper - Grass has been showing 0% power for the past few days.  It was overcast for a while so I thought that was the culprit but it has been sunny for the past 3 days and still showing 0%
View: 107   Answer: 1

2 programs scheduled on one day

paul hewitt
Updated at 2021-12-24 05:21:45 UTC 

Hi


I added an afternoon program after the morning one had run to run daily as very hot over next few days. After setting it up I went into schedule to make sure it was there and all that appears on the day is the morning schedule with a yellow triangle with exclamation mark instead of the usual tick to say it was done. I did see it running the morning schedule.


Why doesn't the afternoon schedule show up as well as the morning one?


Paul

View: 140   Answer: 1

Manual recurring programs

Mark Johnston
Updated at 2021-12-23 23:56:32 UTC 

Merry Xmas everyone


I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

View: 114   Answer: 1

Whisperer sensor flashing blue

Lyndon Whyatt
Updated at 2021-12-22 19:53:57 UTC 
I reset my Whisperer sensor by following the reset instructions and on restart it flashed white. I added the sensor via the app but it didn’t produce a WiFi signal and I couldn’t connect to it in Settings on my iPhone. After a while it flashes dark blue. 

What is happening and how can I fix it?
View: 119   Answer: 1

Netro Spark 16: Issue with sprinklers not firing, then not turning off

davejburton@gmail.com
Updated at 2021-12-16 01:35:31 UTC 

Howdy!

I recently purchased a Spark 16 and have wired it in to a current srinkler system which was working fine with an old Toro controller. 


The Spark is acting very unusual, compred to the old system. As per the instruction booklet, I wired 8 wires in Zone 1-8 for the 8 sprinkler zones which are being used. I then wired the 24VAC and Common wires (x3)  in without an issue.


At first, both manual, smart and program modes worked with no issue.


I then tried to run a manual start with each zone runnig for 1 minute as a test. The app seemed to not be able to turn off the manual program if I hit the stop button in the app.


The unit was acting like there was no issue (valve test and server test on the app all looked fine), but if a program was due to run, the unit woudl display that a zone was active/watering, when it clearly was not watering or active.


I then did a full reset and install of the unit, and am still having the same issue.


The sprinkler wiring has 3 common wires - if I wire them all into the left hand side C wire port on the Aprk, it seems to struggle with turning on any zones at all, but intermitterntly. If I wire two of them into the left hand side C port, and one of them into the right hand side C port, the spark cant seem to turn off the sprinklers after they have turned on.


Help! It seems to be a common wire issue, and the app/unit also seems to be buggy.

View: 118   Answer: 1

Zone danssqm ?

SCAN Tektal
Updated at 2021-12-13 18:42:06 UTC 

Can anyone explain what it means ?

View: 118   Answer: 2

Sprite-6 connected but App says offline

Titousensei
Updated at 2021-12-12 22:51:43 UTC 

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?


View: 179   Answer: 4

Login Error

alexepn
Updated at 2021-12-10 19:26:10 UTC 

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

View: 121   Answer: 1

I have a lot of problems after the app is upgraded

Nguyễn Vinh
Updated at 2021-12-09 08:29:48 UTC 
i can't connect wifi for sprite 6 . product
The wifi I connect to is 2.4G, still using it normally before the app is updated

is there any way to fix this as i'm a seller and my customers are constantly responding to this but can't fix it.

View: 142   Answer: 1

Where did the start button go?

Lawrence Mantin
Updated at 2021-12-05 17:01:06 UTC 
Before the update you could water a zone on demand. Where did that feature go?
View: 145   Answer: 1