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Netro App

zoe
Updated at 2023-06-15 00:40:38 UTC 

I bought a new phone today and am unable to water my lawn and vegetable garden because the app asks for a password, which I have forgotten.

I have tried number of times to get it to open up with a new password and the app still does not go back to normal.


Please call me on my cell phone.  209-482-0316


I would like to be able to get this to work because it is getting hot in California.  It is to be in the 90's tomorrow.


Linda Lundgren

View: 667   Answer: 1

Pixie-Z1-H - How to install?

kernel
Updated at 2023-06-14 15:54:05 UTC 
  • I have received a new Pixie-Z1 and a hub
  • Downloaded the Netro iOS App from the UK app store
  • In the App I added the hub connecting through Bluetooth and configuring WiFi access for the hub
  • Hub shows constant green light

Now how can I add the Pixie-Z1 hose faucet to my account? The App only shows the option for the Pixie-1, which doesn't work because the Pixie-Z1 uses the Zigbee connection, not WiFi.

View: 1124   Answer: 1

No notifications

Khalid Mousa
Updated at 2023-06-14 03:25:18 UTC 
Why netro don’t have notifications when it’s watering. Begging and end like wother. Orbits b havy and RainMachine 
View: 613   Answer: 1

Calibrating sprinkler output

SonDeMar
Updated at 2023-06-13 15:16:54 UTC 

Hi,

Firstly, I have a Sprite and love it! Easy to install, easy to set up and I'm really impressed with it.

I have a smart water meter so I know exactly how much water each zone uses and I can see that the Netro Sprite's estimate of water used during irrigation is about 75% of the actual usage as reported by my water meter.  This means that I am probably over watering.


Is there an easy way in the app to calibrate the expected flow rate (litres/minute) of a zone's sprinklers such that the smart algorithms deliver closer to the amount of water they think is needed?  Or put it another way, instead of calculating it needs to run a zone for say 10 minutes, they would just run for 7.5 minutes.

View: 675   Answer: 1

Delay settings

Roberto Pirovano
Updated at 2023-06-13 09:15:35 UTC 
I have a delay set on 5 days, I try to change it to reduce to 1 day but the system stay on 5
View: 613   Answer: 1

Why does my app say the watering didn’t happen?

Beau Cook
Updated at 2023-06-12 23:10:58 UTC 
I have a sprit 6 I just hydro seeded so I have to keep the ground damp. I’m at work away from the house and the app says it didn’t watered in my last 2 programs. I tried to do a manual run and it wouldn’t work. Do I have to be home for it to work?
View: 609   Answer: 1

Can’t open netro app

Marcos Sanz
Updated at 2023-06-12 16:35:22 UTC 

Hi, is impossible access app netro

View: 798   Comment: 1

Installation 3 Wisperer and a Pixie in my garden

Apollon16
Updated at 2023-06-12 12:25:08 UTC 
Good morning,

I have three Wisperers and a Pixie. I can't install my three Wisperers in the same area as my Pixie. I managed to install Wisperer with my Pixie but the other two. How do I install all Wisperer with my Pixie?

If the Pixie is installed in a different area than the Wisperers, does it all work together to optimize my garden watering?


Apollon16

View: 639   Answer: 1

Netro sprite

mekanicul Meku
Updated at 2023-06-11 09:43:07 UTC 
hello, can you turn off the led on netro sprite?
View: 558   Answer: 1

Certificate Expired - AGAIN!

AllenHome
Updated at 2023-06-11 06:42:24 UTC 

Please renew the certificate so our app works again..  

Maybe you need to set a reminder around this as this seems to be a reoccurring problem.


View: 572   Answer: 1

Certificate error

ventinovesette
Updated at 2023-06-11 06:03:25 UTC 
The certificate has expired. Please renew it asap as we are not able to access to the app
View: 684   Answer: 2

Problem with APP connection

Davide G.
Updated at 2023-06-11 05:49:55 UTC 
View: 646   Answer: 2

Srdjan
Updated at 2023-06-11 05:21:33 UTC 
View: 662   Answer: 2

Whisperer

Carolyn Seyfried
Updated at 2023-06-10 17:50:24 UTC 
Please help resolve problems with whisperer moisture sensor. Does it need to be regularly cleaned or something so it will work properly???
View: 577   Answer: 1

Whisperer sensor

Carolyn Seyfried
Updated at 2023-06-10 17:39:10 UTC 
Why doesn't sensor moisture percent change after watering grass
View: 672   Answer: 1

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:34 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 558   Answer: 0

Netro sprite chpset.

Eduardo Pariente
Updated at 2023-06-09 18:15:24 UTC 
Hello everyone. 

I have problem with the chipset of the Netro sprite. Any suggestions?? 
Thanks you. 
View: 630   Answer: 1

Scheduling ( Two Smart watering levels; Smart disabled)

Netro Support
Updated at 2023-06-09 06:07:25 UTC 

There are 2 different levels of Netro’s smart watering you can choose (For Netro watering controller, please go to Settings->Zones->Smart Zone; for Netro Pixie timer, please go to Settings->Garden->Smart Zone)


 1. Smart watering: Level advanced

This is the default setting of Netro watering controller's smart watering. In this level, your zones will be watered automatically by Netro with smart schedules.

Netro will do everything for you, you do not need to set up the program/schedule.

Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.

 

 

2.Smart watering: Level basic

This is the default setting of Netro Pixie timer's smart watering. In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.

 If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.

Please note when smart zone is enabled, your local regulations will automatic override your own program if there is any conflict. So when you set up your own program watering time, please do not conflict with your local Regulations if there is any. To check up regulations, please go to Settings->Regulations.

 

 

3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone (Settings->Garden->Smart Zone for Pixie Timer) and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.


View: 10139   Comment: 12

Change Country

samhye
Updated at 2023-06-08 12:58:01 UTC 

Hello all,


While installing the app, we couldn't choose our location (Curacao) so we filled in Miami, FL. Is there a possibility to change country after all? I can find where to change it in settings but it's not allowing me. Can someone help me out?


Many thanks.

View: 604   Answer: 1

Pros and cons Spark 8 and Pixie

Adil Ridvan
Updated at 2023-06-08 04:44:28 UTC 

Just wanted to provide some feedback. I had B-hyve XR Smart Indoor/Outdoor Sprinkler Timer for 2 years. I noted that it does not water on a schedule sometimes. Either because the internet was down, and it did not reconnect or something else. The contractor who replaced it told me that there is probably an internal battery, and it should have been replaced. Too late.

I Googled the best irrigation timer and found that Orbit B-hyve is the best, followed by Netro. Never heard of it. I chose it because it retains programs in case of Wi-Fi outage. I bought Spark 8 zones and installed it today (my contractor did). Also 2 Pixies.

Pros:

Clean modern packaging, clear web interface, app has installation instructions and troubleshooting tips.

Cons:

Why white cover? I could not see indicators with daylight. How to pair? Did some of your staff try to install it in bright daylight outdoors?

Does it have an internal battery which eventually needs to be replaced? How is the memory retained? I believe this was a problem with B-hyve..

What about Pixie? Is rechargeable battery forever?

Web interface still needs improvement: for example – my order is in a different place than my account, Pixie should state that there is no backup program, other logical flaws.

Created a program on Spark, but when tried to edit time it did not allow, stating that the same program already exists.

Backup should automatically copy the program with the option to edit. Why should it be entered as a separate program if this is a backup in case of Wi-Fi outage?

The outdoor cover can have a transparent wall to see indicators.

Thank you.

Adil

View: 707   Answer: 1