The Sprite LED light is not lit even though the controller is working fine. 

Hello.

Everything was fine so far with my sprite controller and I must say I like it a lot.

During this Saturday, I was not able to reach the app. It was opening and closing right after. I reinstalled it. Same behaviour. I installed it on another phone with the same result.

I went to the main website and could witness no login or forum was available allegedly due to a high volume of traffic. 

My device should be able to work independently from your servers availability. If your company runs of business today, how are your customer going to use the devices they bought from you?

It is urgent, you update your app to be able to work autonomously in offline mode, regardless the state of your servers 

Netro weather not setting schedule for watering.  I have to water manually.  Why?  I do not have smart sensors so that is not selected.  All zones are enabled, but If I do not set a manual watering schedule it won't water.  Also it is treating every day as a rain day.  How do I change this?

I would like to be able to customize the smart watering feature. Unfortunately, the application rate calculation for the sprinkler specifications seam to be incorrect. For example, I use hunter mp rotator rotary spray nozzles to irrigation a specific section of grass. They have a really low application rate at about 0.4 inches per hour. In comparison, I have another section of lawn where I use Rainbird RVan rotary sprays with an application rate closer to 0.68 inches an hour. Using the default settings for rotary sprays does not account for this range of application rates. When I use the customized mode smart zone function and I input the application rates for the sprinkler specifications, the calculation for duration increases to above 3000 minutes! Am I missing something? It would be incredibly helpful if I could be able to customize smart watering based on the application rates of my sprinklers.

Hi - I recently installed a Smart Pixie faucet. Weirdly, my water pressure is ok when the faucet isn’t connected, however when I connect it, the water only drips out from the other end and so my plants get watered very little. Any ideas what the issue might be? Thanks 

I have a smart schedule enabled and it is watering excessively to the point of a $300 water bill. This doesn’t seem smart at all! I don’t know how to adjust the time frames on a smart schedule? It doesn’t appear to acknowledge the time frames that I have listed.

My plant sensor shows O K light in the overview for the whole day even if there was sunny day and plenty of light. Is there a reason?

I got a $977 water bill this week. Unfortunately, the Netro web site only provides daily figures for one month. I wonder if it's possible to request 90 days' data to help me with this issue?

I have an irrigation system setup to a eWeLink. Trying to use IFTTT to automatically turn on the pump when my Netro Whisperer sensor tells me I need to water. It doesn't seem like IFTTT differentiates the different types of alerts Netro sends out.

Anyone had luck? 

Sarah 

Android devices logout issue

 

Recently some android devices (Samsung galaxy S20/21) has battery optimization feature which prevents the app running at back stage. So it will have logout issue.

 

If you smart phone do have this feature, please disable the battery optimization and deep sleep mode in the installation. Put unused apps to sleep.

Check this article for turning off battery optimization

https://nine-faq.9folders.com/articles/8698-how-to-turn-off-battery-optimization-on-the-samsung-galaxy-android-6-7-and-8-devices

https://www.samsung.com/us/support/answer/ANS00088422/

Check this article for turning off battery optimization for putting unused apps to sleep. 

https://dontkillmyapp.com/samsung

 

Then close all the apps and reboot your phone to see if it works. 

 

Thanks,

Netro Support

Hi

Unless I’m missing how to change it, I think today view can only be set to the current day

Here it just passed midnight and I want to see yesterday. Would be cool to be able to tap on that date to change it

Thanks!

I need to set a manual run or 1 time run for way more than 60 minutes. How can do that?  That limit is only 60 limits which is not enough. 

Hello all,

I just bought a Netro controller with only 2 areas setup and I like it so far. 

I was wondering if the noise and heat from the power supply was a  normal thing to happen.

Thanks in advance.

Is it possible to run a Sprite and Spark on the same location?

I have two controllers same location. associated with one weather station using WU provider.  One controller matches the rain and the other doesn't.  Why doesn't the one update with the correct data? 

How to stop and skip watering in a rain day

I have 2 zones that stopped working. 

1 I know the issue and not able to fix. The other stopped after working all year. Communications says it's fine and water is going to control valve. But why all of the sudden when nothing changed

What are the smart watering settings for each variable that result in the least water used? For example, I assume fully shaded for amount of sunlight would result in the least water used for that variable.

Is there a way to not have manual runs conflict with the smart schedule?  At times I turn sprinklers on for kids to have fun or to test a newly installed head for a few minutes. These manual runs (even for a minute or two) in these zones are not being run during the next scheduled run. This is frustrating and now I need to do a lot of manual runs to ensure lawn gets appropriate amount of water and is basically taking away my ability to auto schedule. 

Thoughts?

Hello

I recently got a handyman to install the 6 Zone Netro system. My home lawn has 6 zones.

When the watering schedule is on, the issue I have is that the sprinklers connected to Zone 6 always come on when any of the other zones are working.

So, if I have 2 minutes set for each zone : When Zone 1 sprinklers are on, Zone 6 sprinklers are also on. After that When Zone 2 sprinklers are on, Zone 6 sprinklets are also on.

Is this due to faulty wiring connections are something else in the software?

thank you