Contact

Santiago Errazuriz
Updated at 2020-09-16 14:44:36 UTC 
Topic: General
Hello good morning, greetings from Chile. I need to know if I can have a whatsapp or contact email.
View: 217   Answer: 1

Start time change

Franco Storato
Updated at 2020-09-16 06:00:59 UTC 

Hi,

How can I change the start time for all the stations?

Thank you in advance, 

Franco

View: 203   Answer: 1

loose connection on install

Lawrence Jones
Updated at 2020-09-15 22:49:22 UTC 

The unit is working good, yeah!  The way the wires get tab/push for contact is really cheap.  The "spring" of the contact is very , very loose.

Move the wire at all and no contact.  Then trouble shooting to find where trouble is.  Not a good design. Need a much more firm grip on the bare wire. something else or just poor quality?


View: 217   Answer: 1

Potted plant on terrace

Andrea Zorgniotti
Updated at 2020-09-14 07:46:03 UTC 

Hi I Have a big terrace with many plants divided in 3 zone controlled by Netro. To use the smart watering and have an acceptable time/frequence for watering (6 min every 2.5 days) I have to set user and from 80% to 85% umidity. If I set frequent or extra water the estimated frequency is 4/5 days. Considering in summer my setting seems nor giving enough water to plants what kind of setting do you suggest to increase the frequency (change msq, kind of sprinkle or whatever).


Thanks in advance for answer

View: 237   Answer: 1

Way to add weather stations

Curt Lizzi
Updated at 2020-09-12 01:16:55 UTC 
I find the Weather apps to be very inaccurate with respect to rainfall at my home. Is there a way to add a near by weather station for better accuracy?
View: 259   Answer: 1

IFTTT - Watering Schedule

Christophe Benoit
Updated at 2020-09-10 05:56:28 UTC 

Hello,


I am using the IFTTT event "Schedule". I can then get the information related to a watering schedule when it is finished as expected but "start time" and "end time" are wrong since there are two hours of lag with reality. For example when it actually started at 6:25 am it gives me 8:25 am and same sanction for the end time.

My controller is located in France.


It would be nice if you could fix this issue or tell me how to configure.


Thanks in advance,

Christophe Benoit

View: 239   Answer: 1

Rain Snow Delay

R H
Updated at 2020-09-10 03:35:37 UTC 
How do I get the rain delay function to work?
View: 218   Answer: 1

Shut down for winter

Chad Fuller
Updated at 2020-09-10 02:01:10 UTC 

What’s the best way to shut these off for winter ? 

View: 241   Answer: 1

Netro and Google home

Cesar
Updated at 2020-09-08 08:26:17 UTC 

HI 

I have netro with 3 sensors. I do have google home at home and I would like to connect. I following the instructions BELOW, with no success, because i cant find the buttom LINK to be redirected to accouunt login page

Could you please help



Please use your google assistant app to find "Netro Sprite", either by directly typing "talk to Netro Sprite" or searching through the google assistant explorer. Then tap the "link" button, and you will be redirected to the account login page. After using your Netro account to be successfully linked, you will be able to use google home to work with Netro. You can talk to your Google home like: "Hey google, ask Netro Sprite to water zone two for 5 minutes." or "Hey google, ask Netro Sprite to stop watering." The Netro Sprite should start/stop watering accordingly.


View: 221   Answer: 1

Temporarily stop all watering

Williams
Updated at 2020-09-07 15:57:32 UTC 
Topic: General
How do I temporarily stop all watering without losing the programming?
View: 240   Answer: 1

Remove Plant Sensor dropdown

Scott McKay
Updated at 2020-09-05 21:09:40 UTC 

Could you please remove “Plant Sensor” from dropdown menu at the top of the screen?


View: 246   Answer: 1

controller kept go offline

OhYes Dinh
Updated at 2020-09-05 01:12:13 UTC 
Hello, wondering why my watering controller kept going offline.  Once turning it off/on, it will goes online again but will go off in several hours later.  Is it time for me to get a new controller?  I hope not
View: 316   Answer: 2

Sensor watering adjustment doesn't work - bug

Roman Stanek
Updated at 2020-09-04 04:49:34 UTC 

I installed two sensors today and added watering adjustment so that every time the humidity goes below 10% another 10 minutes of watering is added. Unfortunately, there is a bug and the watering time is triggered right away even though the faucet timer connects only every three hours. The additional watering time needs to be scheduled after the next timer sync and not right away. It's a clear bug.


Thanks

View: 251   Answer: 1

Whisper sensor

Randle Griffin
Updated at 2020-09-03 04:18:11 UTC 
How many sqft can I monitor with one sensor?
View: 261   Answer: 1

Email too long in android app

Christoforos
Updated at 2020-09-02 09:49:14 UTC 

Hi,

I cannot log in Netro android app because my email is too long and it is not accepting all the characters. Please note that I do not have this problem with the IOS app.

 

Thanks

View: 248   Answer: 1

Keeps watering even though it rains

Oleg Frayman
Updated at 2020-09-02 01:51:56 UTC 
My sprinklers keep watering even though skipping if it rains is selected with low threshhold
View: 250   Answer: 1

What about your API ?

Christophe Benoit
Updated at 2020-08-29 17:19:23 UTC 

Hi there,

I am a great satisfied user of the Netro Sprite system I have been using for more than a year now without any significant issue.

I am also fond of the Jeedom system which is the most famous home automation box deployed in France. I am a DIY user of Jeedom since I created my own box through a raid1-debian-raspberry system which works finely. Nevertheless one important thing is missing to this box : a plugin for connecting the Netro Watering system to the rest of the home automation eco system. The only way I can integrate "a piece" of Netro is through the IFTTT integration you have been provided a couple of months ago. To be frank this IFTTT integration is not working very well and quite disappointing : functionally limited, high latency, lost of triggers, low resilience...and then unusable in my point of view.

I think it would be great if a real integration could be done. I'm in the starting blocks to develop the Jeedom plugin as soon as you decide to publish your API. Let me know, it's a matter of a few days of workload that I would easily find in my spare time. I am extremely motivated :-)

Well done for your system, it's the best on the market!

Regards,
Christophe 
View: 309   Answer: 2

water connection of Pixie

graziani
Updated at 2020-08-27 08:29:42 UTC 
can you please confirm sizes of water connection, I don't find on the website
View: 242   Answer: 1

Add manager

Fabio Pellizzoni
Updated at 2020-08-27 08:26:50 UTC 

Hi 

I added my wife as a manager successfully but i don t know how i can let her see the device from her app. At the moment the she log in but the appis not connected to any device

Thanks

View: 235   Answer: 1

Battery not charging

Petar Nedyalkov
Updated at 2020-08-21 18:24:41 UTC 

Hi, 


My solar powered controller doesn’t charge its battery - not sure if it’s a battery problem - the controller is under direct sunlight for at least 6 hours every day.


I’ve set it to water for 1 hour every day so it’s a simple On/Off once a day.


Have other people had this issue?

View: 306   Answer: 2