Zones Scheduled; Did Not Run

Matt O.
Updated at 2019-06-14 14:30:18 UTC 

Good Day,

Really enjoying the product and app so far. 

 Another question: I noticed my Smart Water schedule includes a couple zones that did not end up running at the scheduled time (see attached screenshot). Is this due to the dynamic changes in the algorithm? The home page did show, however, that these zones ran but they actually did not. 

Thanks. 


View: 197   Answer: 1

morriewayne17@yahoo.com

Morrie Wayne
Updated at 2019-06-14 13:27:19 UTC 
My Netro is off line, we are back in Ohio now. How do I get it back on line ?
View: 169   Answer: 0

Roadmap and delivery timeline.

Kirk Davis
Updated at 2019-06-14 11:23:21 UTC 
It's been nearly two months since you said adjusting actual rainfall would be added to the app. No useful updates at all. We deserve to know if you are spending your time on other products, and are not planning to fix this app. Transparency would help keep me from pulling my hair out. 
View: 244   Answer: 1

Rain Delay

Peter Parker
Updated at 2019-06-14 06:50:18 UTC 

Any chance you folks will add a rain delay feature in the app? It’s hard enough for Netro to predict the weather, and it certainly can’t adjust to every missed forecast. But it’s quite easy for me to hit 24 HR DELAY and make it right.


Thoughts?

View: 215   Answer: 2

Notification

Christophe Delanoy
Updated at 2019-06-14 06:44:13 UTC 

Hello , 

 Is there notifications available in the app ?

- starting watering

- watering report

That would be useful

Thanks

-Christophe Delanoy 

View: 184   Answer: 1

Keeps watering after heavy rains!

Dan Orms
Updated at 2019-06-13 18:06:42 UTC 
The smart schedule has now watered twice after heavy rains this spring/summer. Any thoughts on what might be going on?
View: 217   Answer: 1

Injector

richard.c.chapman@gmail.com
Updated at 2019-06-13 11:13:28 UTC 
Hi, I installed a sprite a couple of months ago and I'm a big fan. Any plans to develop a fertilizer/insecticide injector or can make recommendations for one?
View: 184   Answer: 0

Watering zones twice

hjelmstadp
Updated at 2019-06-12 16:50:59 UTC 
My smart schedule seems to be working very well and is adapting to weather, etc.  However on days where it waters it seems to be doing everything twice.  For example many days it runs through all my zones and then immediately runs through them all again, each zone the same amount of time as the first time through.  Is this a glitch?  Seems like 9-14 minutes two times over the course of a few hours is a lot to me.
View: 213   Answer: 1

One Lawn, 2 Zones

Matt O.
Updated at 2019-06-11 16:07:07 UTC 

I have a lawn that is irrigated by 2 zones. How does Sprite determine that these zones are watering the same lawn? It wasn’t clear when setting up zones to inform that the zones are related to the same lawn. 


 Or, does it not matter, since the parameters are the same (lawn species, soil type, slope, area/2, etc.)?

View: 198   Answer: 1

Google Home

Alfonso Olias Sanz
Updated at 2019-06-10 13:34:00 UTC 

I have a google home device but I am not able to find the Netro App, and the commands


View: 257   Answer: 1

Disconnecting Constantly

Kate Whelan
Updated at 2019-06-09 18:05:15 UTC 

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 


Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

View: 180   Answer: 0

Changing networking

Scot and Michelle Cowan
Updated at 2019-06-09 13:51:42 UTC 

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!


View: 215   Answer: 1

Change start time for a single day only

R Kelley
Updated at 2019-06-06 01:06:07 UTC 
Topic: General
How to change start time only for a single day?
View: 198   Answer: 1

No Next Scheduled run date?

kphaldeman
Updated at 2019-06-05 20:14:51 UTC 
I have my device set up as "lawn" under my devices.  I have a program set up which has a run time for each of the zones, supposedly scheduled to start June 7.  Why is there no scheduled run appearing under my schedule or anything under my "next run" field under my listed device?
View: 203   Answer: 2

Military time

Matty B
Updated at 2019-06-05 14:34:21 UTC 

Can the time be changed on the schedule to AM/PM and not 24/hr clock? 

AccuWeather.com if selected waters in the AM. If i switch it to the other 2 it changes the schedule to PM watering. What is the reasoning behind this? I would prefer AM watering but would like to use a different weather provider. 

View: 184   Answer: 1

Kickstarters for Pixie, the Smart Hose Faucet Timer

Netro Inc
Updated at 2019-06-05 01:59:12 UTC 

To the Netro community:


We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and developing the smart timer and now it is ready to meet the users.  



We believe Pixie is a great choice if you have water systems running through hose faucet. It is as smart as Sprite and can pair with Whisperer. It is solar powered and has a removable battery for quick charge. If you like the features in the Netro app, it has all the access to them.



For more information about Pixie, please email to info@netrohome.com or simply leave a message/comment below and we will send you a promotion code for the first 50 buyers.


Thanks,

Netro Inc

View: 44598   Comment: 22

Amazon and Google connection in Gernany

Piti Germany
Updated at 2019-06-03 22:49:27 UTC 

Hi.

I bought Netro Sprite because of the possibility to connect itto with Amazon and/or Google Home.


So, in Germany the Alexa skill is not in the Amazon store.... 


And Google Assistent can't find Netro Sprite.

In the list of home automation devices Netro ist also not included. 

The description to connect Google and Netro can't help me.


Ist it possible that you list the Amazon skill in Germany too?


And can you tell me, step by step, how I could connect Netro Sprite with my Google home?


Many thanks in advance

Peter

View: 218   Answer: 1

Wont recognize network which has an apostrophe in the name?

Douglas Ely
Updated at 2019-06-03 15:27:39 UTC 
My customer has a network name that contains an apostrophe. Larry Arch's Wifi. He uses an AirPort Extreme router and two AirPort Extreme range extenders. They have many household devices connected to this network and all of their service contractors use it too. Is there a workaround? They will not be able to use Netro products if there isn't.  
View: 185   Answer: 1

Not watering on any zone

A Miller
Updated at 2019-06-02 18:39:10 UTC 
The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt water. However when it should have picked up its schedule after weather cleared it did not. It will not run its zone at all. I have checked the resistance on all zones solenoids and they are fine at 28 ohm. I reconnected my old hunter system and all zones worked properly with that controller. So whats the next step?
View: 289   Answer: 1

Constant Blinking

Seth McDonald
Updated at 2019-05-31 00:32:04 UTC 
My device appears to be connected and working, but I noticed the light on the unit is blinking constantly.  Is it supposed to be doing that?
View: 214   Answer: 1