Hi

Suggestion:

It would be great if it was possible to have a better overview in the Netro app when using multiple controllers. 

For instance, we have 2x Spike 6 zone controllers and 1x Pixie in our setup and it's currently tricky to have a overview over all zones scheduled in these controllers without switching back and forth between them. If only Schedule tab would list all our zones setup in all our controllers :-)

Dear Fellows,

I will be away for over a month and want to confirm the best practices to ensure my Netro Stream batter operates reliably throughout this period. Could you provide tailored recommendations based on my device’s current configuration and usage?

Device Details:

• Hardware : Netro Stream 1.0
• Firmware: 1.0.0

Please advise on any critical steps I might have overlooked. I aim to finalize my plans.

Thank you for your assistance!

Best regards,
Kelvin

Can I send my controller in to get it repaired? 

Hi there I use the netro smart feature and the whisperer. 

The smart schedule for zone 5 watered 28 minutes at 5am and the sensor measured 99% humidity.  Then it watered again at 6am... which is obviously a waste of water as the zone is already 100% humid. So it look like when the program starts it does not take into account the humidity again until the next run for that zone. 

For zone 5 I am using regular mode. Not the Deep or EPA. 

I also have the condition that 

- Sensor to report every hour

- skip watering if above 60%

- Sensor firmware 2.0.1

Sprite-12

I want to utilize automated rain delay feature.

If I have my 11 zones enabled for Smart Zone watering, the zones will water in a random order.

I need them to remaian in order 1-11. I cannot yet find a readon why.

Not much fun sitting on my lawn when a zone unexpectedly turns on.

If I use a manual program, then the rain delay feature cannot be used.

Is there a way to enable an automated rain delay in a manual program?

and/or

run the zones in an order when utilizing the Smart Zones?

And yes, most of my zones have the same environment settings

Dear Netro Support Team,

I hope this message finds you well.

I am writing to inquire about purchasing a replacement battery for my Netro device, which has recently stopped working due to battery failure. Could you please provide information on how I can order a replacement, including the price, availability, and shipping options?

The model I am using is PIXE, and I would appreciate any assistance or recommendations you can provide.

Thank you for your support, and I look forward to your response.

Best regards,

Minh Thu, Nguyen

I’m sure my transformer is not working.

I have Netro 6

Please help

I have 3 Whisper gen 2 sensors 2 have firmware 3.1.1 and one has firmware 3.1.5. How do I update the firmware on these devices?

I would like to add a GEN 2 whisper to my Spark system because I cannot seem to rely on any of my three weather stations to provide accurate rainfall. I obviously don’t want to rely on a single sensor to determine the moisture level in my entire lawn, so can I add multiple to a zone and have Netro average it per zone? 

How can I do?

Hi 

I have some basic programs to water.  At the same time smartwater is enabled on zones?  

It seems the programs run - but smart water does not control the duration 

Is there a way to specify when watering evens should start but let the smart water control duration?

Having problems getting it to connect to wifi?  Trying everything I can think of? Help???

My whisperer-2, installed ~36 hours ago, is consistently reporting a temp about 10F hotter than reality.

Thoughts?

Does anyone have ideas for protecting whisperer from my gsd puppy?

Any reason why the system sometimes skip zones and not water them. I have 3 sensors and they all reading the same moisture across all 9 zones, that’s why I’m confuse into why sometimes decide to skip zones. 

My #1 zone comes on whenever any other zone is on.  There has been no changes since last season other than a new wifi gateway.  I have deleted the Netro app and still have the same problems.  I have checked wiring to the controller and it is exactly the same as last season.  No shorting.  Does anyone have another suggestion to try and solve this issue?

I am limited in GPM, and in some areas of my lawn, I would like to water for more than 1 hour at a time for deep soaking. I cannot find a way without using multiple programs to the same zone. It is pretty labor intensive.

Is there a way to replace the light?

I have the Netro Whisperer2, and all works fine except for smart watering notifications.

They alert within the Netro app - how can I get them to alert outside of the app (i.e. "normal" smartphone alerts)?

It's great that I get the notification in the app, but that means that I have to constantly manually open the app to check for notifications - which essentially makes the notifications almost useless.

I've uninstalled and re-installed; I've disable the system setting to give the app access to send system notifications and then re-enabled it; and anything else I could think of that could be stopping the app being able to send a system notification.

Am I doing something wrong here, or does this intentionally only keep the notification internal to the app?

How do I add a second user ( second phone) to our system?