Netro Inc
Updated at 2020-08-31 02:40:58 UTC

Hi Fabio,

We have checked your wife's account and the device shows up on the Home page. Could you please use your wife's app to take a screenshot on the home page and send us email to with the screenshot?

We will have our technician look to this issue. 

Netro Support
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Fabio Pellizzoni
2020-09-12 09:39:48 UTC  
Thanks all working