Netro Inc
Updated at 2021-04-26 06:58:23 UTC

Hi Carey,

Could you try to insert the sensor again and make sure the soil around it is tight enough. If there is large gap between the soil and sensor, the ai between them could generate large noise.If the problem still remains, please send us email to support@netrohome.com with your Netro account registered email.


For the run off issue,  you can add reset time between zones through Settings->Prefrences->Schedulling->Rest time. Please let us know if it works.


Thanks,

Netro Support

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Carey Family
2021-05-14 13:34:07 UTC  
Thanks Netro. I wrote the support email about the continued whisper problems.

For the runoff , I tried the rest time setting but that’s for between zones. I need longer delays between rounds of watering on the same zone. Can you help? Thanks
Netro Inc
2021-05-17 06:17:42 UTC  
Hi Carey,

Longer delays between rounds of watering on the same zone is not supported. I will forward your request to our R&D.

Thanks,
Netro Support