Wency Pan
Updated at 2021-08-30 06:38:02 UTC

Dear customer,


What power adapter are you using? Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support

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Patrice Kestenberg
2021-08-30 13:15:17 UTC  
Hi, it's the MKA-2400800 adapter
I just sent a mail to the support address