Wency Pan
Updated at 2022-04-15 08:50:31 UTC

Hi Scott,


When the app says the Netro controller is watering,  was it opening the valves?How many of your zones have this issue?


Thanks,

Wency

Netro Support



View: 820    Like: 0


Scott Gustafson
2022-04-16 02:45:20 UTC  
When it says it's watering, it is watering. It does open the valves UNLESS it's stuck on Communicating…. It’s all zones. It seems like it’s some kind of communication issue with a server? That is just a non-tech guess.
Wency Pan
2022-04-19 01:56:10 UTC  
Hi Scott,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks,
Wency