Wency Pan
Updated at 2022-09-05 08:44:40 UTC

Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Netro Support

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John Zuzula
2022-09-11 08:58:02 UTC  
I'm having the same issue. I would like to cancel smart watering and simply program in my schedule if possible?
Wency Pan
2022-09-13 06:00:05 UTC  
Hi John,

If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.(For Netro watering controller, please go to Settings->Zones->Smart Zone; for Netro Pixie timer, please go to Settings->Garden->Smart Zone)

For more information about Netro smart watering, here is an article about Netro three watering modes which might be helpful.

Netro Support