I am not able to successfully connect to my new pixie
1. Pixie lifht flashing white
2. Login to App
3. Add Product
4. Select device
5. Enter name and addess info
7. Connext phone to Netro wifi
9. Select homw wifi
10. Enter password
Pixie light flashes white, eventually turns red
Wifi password is correct, and i am in same room as router aand pixie is next to me.
How dobi check port is not beinf blocked hy router? I have Huaweu Q2 Pro, dont see anything tonsuggest iit is.