Wency Pan
Updated at 2023-06-12 02:40:58 UTC

Dear customer,


Could you please let us know more details about the issue?


Thanks,

Wency

Netro Support

View: 615    Like: 0


Eduardo Pariente
2023-06-12 19:42:57 UTC  
Hello Wency. I check the 24v with 2 different power supply and the power it’s ok. I replace the battery for a new one and the battery it’s ok. When I run the Netro the light don’t bright. And do nothing. Regards.
Wency Pan
2023-06-13 01:10:40 UTC  
Dear customer,

Could you please send us email to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Wency
Netro Support