I just received my Pixie and Whisperer and wanted to set them up using my iPhone.
Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.
When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time.
Reinstall also didn't solve the problem.
Netro App: 2.4.0
iPhone 11 Pro
German (also tried English)
Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it.
So far, I couldn't find anything in the forum here.
PS. I just tried also on my iPad Air 2 - same crash.
I'm also from Austria ;-)
They emailed me that they will release an update of their app last week.
So far that didn't happened.
Only solution right now:
Switch to Android or wait for the update to be released.
LG aus Graz