Netro Inc
Updated at 2020-05-20 02:20:03 UTC

Hi Maciej,


There's no watering activities on 18th due to water restriction. You can go to Schedule page to check there's a restriction between 16:00~19:30. Smart watering appears on May 20,22 and so on.

Thanks,

Netro Support

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Maciej Karpinski
2020-05-20 01:01:12 UTC  
Hi there. Thank you for your quick response, but this unfortunately does not address the problem. I have set a repeating program from 8-8:15 pm for Friday, Saturday, Sunday, and Monday. The one restriction that was active was for the pixie not to water the garden between 4-7:30pm. The restriction and the repeating program should therefore not conflict. Unfortunately, the pixie does not recognize the program and has not been watering during the set time. The program also does not appear in the schedule unlike the smart program.

In short, I’m trying to understand how to have the pixie recognize and water according to the repeating program. Any help with this issue would be appreciated.

Thanks.
Netro Inc
2020-05-20 04:57:18 UTC  
Hi Maciej,

Your program was set to be active from June to October. So there is no such program on May, you can see it on the schedule page for June, e.g. June 1st, June 5th, etc.
Maciej Karpinski
2020-05-20 15:17:06 UTC  
Looks like it has resolved the issue. Much appreciated. All the best.