Netro Inc
Updated at 2020-05-25 03:19:45 UTC

Hi Roman,


We currently provide two purchase plan for our customers, one-time purchase and subscription.


Subscription is another selling plan, which is different with one-time purchase. Those subscription units will have limitation on usage period. If you purchase full price and one time purchase product, there is no limitation on usage period and we will not charge any additional fee. 

Thanks,

Netro Support

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Roman Prochazka
2020-05-26 20:27:54 UTC  
Hi Support,
Without a subscription or one-time payment I can't use your app for controling Netro Splinkler Comtroler? Or if I buy the controller for full price (at amazon.de) I not need pay any next fees for using the app?

Second Q: can I control the Netro controller without connect to Internet - only in local Intranet?


Many thanks for answer
Best Regards
Roman
Netro Inc
2020-05-27 00:50:37 UTC  
Hi Roman,

Without a subscription or one-time payment you will not get the device but you can download the app to view the features of Netro App. Yes if you buy the controller for full price (at amazon.de) you do not need to pay any extra fees for using the app.

Netro requires WiFi connection and Netro can work without wifi up to one month since Netro always keep one month schedule on local.

Thanks,
Netro Support

Roman Prochazka
2020-05-27 09:17:42 UTC  
Hi Suppirt,

ok. I understand. I see at model "Sprite-12/6" option "Subscription" - this is option with prepayed cloud service. But only for US.

The "Spark, Smart Watering Controller (EU) " is different controller to "Sprite-12" for same work - controlling sprinklers? But the Spark is second generation with "hidden" display and for conmtrolling 16 zones?

Many thanks for answers!

Best Regards
Roman
Netro Inc
2020-05-28 01:18:16 UTC  
Hi Roman,

The Spark is new watering controller and more capable than Sprite in these area:

1. Its has a display area to show the zone and watering duration
2. Its has touch control to start/stop watering from the unit
3. It can control more zones
4. It is faster in terms of WiFi connection and communication
5. It has a backup program to run if it goes offline
6. It can detect problems of the valves (software under development)

Thanks,
Netro Support