Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 

When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.

How do I clear out the schedule and start over. 

i 

How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help

I replaced the router, the extender remained unchanged.  Unfortunately I am unable to reconnect the 6-channel control panel.  It's like it doesn't reset.  After the reset the LED remains off.  The wifi network is present, but it gives me an error when connecting after entering the password.  How to solve 🙏 

Hello I have two questions that I hope someone can help with.

First.

I have my schedule set to skip Rain on Previous Day, Rainy Day, Next Day. It just rained for two days here locally and the system still kicked on today. Am I missing a setting?

Second.

When I set my schedule it will only populate for the current month even though I set the program I have for 5 months. Am I missing a setting?

Thank you. 

Whisperer stake cracked when lawnmower hit it. Can it be fixed?

Need manual run to be immediate... obviously. What prevents this?how to overcome.akes trouble shooting horrible 

How do I turn off smarr wartering?

Hello 

Actually i have 3 sensors in my garden and 2 are properly seitched on instead one randomically switched off and i see it because there is no data in statistics

How csn i solve it? 

Czn i check snything?

Thanks

Won't connect to the internet. Tried all day

Hello! For a few days the watering has stopped in the middle of the program, although in the app it tells me that it is watering. Sometimes I try to irrigate manually and the irrigation does not connect either, but in the app it tells me that it is watering.

Hello I’m currently trying to connect my spark 16 controller to my Wi-Fi network. In the Quickstart guide it is asking me to enable my Bluetooth and find the device that way. I’ve done so and it is not popping up. I tried connecting it via Wi-Fi, and it would not work as well. if I can, please get a solution quickly if that would be great. My grass field is currently not getting water.

Hello I’m currently trying to connect my spark 16 controller to my Wi-Fi network. In the Quickstart guide it is asking me to enable my Bluetooth and find the device that way. I’ve done so and it is not popping up. I tried connecting it via Wi-Fi, and it would not work as well. if I can, please get a solution quickly if that would be great. My grass field is currently not getting water.

I followed video instructions and will not connect 

Hello, 

Problem: Ventiles open by Netro successfully (by schedule or manually. But after the run time the Ventiles do not close. The only option i have is the switch off the Netro. Than the ventiles close. 

Ventilttest successfully done (see screenshot)

Whats wrong? 

Hi there

also calling from Spain. Since today my Netro device is not connecting to the cloud. Re-assigning to WIFI via the APP is not working.

In my network + configurations nothing has changed.

Can you check maybe log file on your side?

Serial No of the device is cc50e34a7616

Strangely my Netro hubs are working.

UPDATE: reconnecting with an Android app + device worked like a charme. BUT if I start watering manually the watering is not starting, status is showing "communicating" for ages also after restarting devices many times.

My Netro control does not conect to internet. I think is broken. Do you know if there is any technical support in Spain to repair it?

Thank you

Have just installed the NetroHome Spark 16 station unit. All working, connected to wifi and Alexa.  Have written a Program called "A" to water zones 2-8 for 6 minutes, however, I do not want it to water according to a set time on any given day but when I choose to manually run the program  via voice through Alexa.  I've disabled smart watering on all my zones.  I've saved the program but Alexa does not support "open NetroHome and run program A"...how would I manually word it to Alexa to water zones 2 to 8 manually?  Or, how to save a "manual" program that I can run at whim via the app but preferably through Alexa when I choose to run it (without start times etc)...the app clearly allows a manual run but I don't want to run all 16 zones for certain minutes...just zones 2-8 for the same amount of time when I choose without commanding Alexa for individual zones or configuring through the app every single time....I bought the unit for voice control with Alexa, I don't want to fiddle with phone app each time. Please advise how to save a manual program without a regular start time that I can easily use with Alexa (I can write a custom command Alexa routine to run it).  Thank you in advance and looking forward to figuring this out.

Hola buenas tardes, he intentado cambiar la red wifi pero siguiendo las instrucciones, la red Netro-xxx no aparece.

Ahora la luz no parpadea y está fija pero fuera de línea.

Espero su ayuda.

Gracias