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Help!!!!

Sylvie Giacinti Vincent
Updated at 2026-07-12 05:23:45 UTC 
Topic: General

Hello 

My husband suddenly die !! I don t understand nothing with Netro because he used to manage it on his phone 

How can I join some one in France to explain me how can I use it now  I am totally list and désespérate 

Please help me 😢😢

View: 908   Answer: 1

Using Netro Watering on Polyglot 3x

Peter Henneberry
Updated at 2026-07-12 17:13:10 UTC 

Anyone using the universal devices polyglot plugin for Netro version 0.1.18


In the configuration it states to use my serial number from the Netro Spark which I see on the Netro app but when I add it and click save, Polyglot says it is an invalid serial number

View: 833   Answer: 0

Pixie

Magnus Swenson
Updated at 2026-07-12 18:45:13 UTC 
Can you add external choice vs plants ; this device can actually have multiple use like pool filler timer etc thank you ! Pixie 1 solar hose timer
View: 886   Answer: 2

Pixie and smart water sensor

Thomas Lamb
Updated at 2026-07-26 12:29:27 UTC 
Is there any way to use the smart plant sensor gen 2 with my pixie?
View: 686   Answer: 1

Soil Moisture Readings

dougt425
Updated at 2026-08-06 16:06:01 UTC 
I currently have several Netro Whisperer 2 sensors and receive moisture, temp and solar readings. But i also have other soil sensors - e.g., Ecowitt. The two sensors appear to measure soil moisture on different scales. Can someone - from Netro - explain to me clearly how the Whisperer measures moisture and how I should interpret different readings in the same bed (e.g., Ecowitt measures 28%, Whisperer measures 96%). 
View: 596   Answer: 1

Purchasing a moisture sensor

Gyade B.
Updated at 2026-08-09 15:34:55 UTC 
Hello, 

How do I purchase a Netro Controller moisture sensor?

Thank you.

View: 469   Answer: 1

Valves Not Opening

Micky Boles
Updated at 2026-08-09 21:16:47 UTC 
Netro controller has run fine for 3 or 4 years. Trouble arose overnight. Controller is connected to my WiFi and no lights blinking,  it if I do, say, a manual run, it sends the command to the controller, and the app thinks it is running water, but the valves aren't opening. Have tried to do this with multiple valves, have reconnected to WiFi, etc but can't make it open valves. Ideas? 
View: 455   Answer: 1

Whisperer 2

Joan Garrell
Updated at 2026-08-13 09:03:11 UTC 
I installed a new whisperer 2. Moisture read is 35 %. Trigger is set at 65 %. That is, below this moisture,  watering should be made. Why not? The watering hours are set from 0.00 to 5.00
View: 472   Answer: 1

Sprite-6 Controller doesn't fully open valves

Joel Braunstein
Updated at 2026-08-14 20:04:32 UTC 
Sprinklers  do not provide sufficient water flow since valves are only opening partially.  Controller provides insufficient signal to open all valves.
View: 384   Answer: 1

Smart watering isn’t working

Weikang Chen
Updated at 2026-08-21 00:17:31 UTC 
I have 2 problems with the Netro this year. 

1. The weather auto detect to rain to skip the water session doesn’t work.   No matter how low the threshold I set to, it doesn’t skip the water day when it rains.  I have it set to .1 inch now. 

2. When I set to delay the watering , it doesn’t reschedule the schedule.   It just continue with the watering. 

My system has been watering while it’s pouring outside so many times and wasted so much money on my water bill because this app screwed up so bad.  
Is there a the fix to my problems?
View: 260   Answer: 0

May 31, July 31, Aug 31 restriction

Dave H
Updated at 2026-08-25 22:13:52 UTC 
Can the app be configured to not run on my May 31, July 31 and Aug 31 restrictions? How? I can't figure it out
View: 141   Answer: 0

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:41 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 123   Answer: 0

Shut off at 2 mn

jsolis
Updated at 2026-08-26 22:17:56 UTC 
Each zone started shutting off after 2mn when doing a manual run. The system has been working for 3 yrs. 
View: 121   Answer: 0

Offline and “connecting”

miguelcamarillojr
Updated at 2026-08-29 14:11:05 UTC 
My netro sprite shows a green light on but remains offline in the app. When I try and run a sprinkler it shows “connecting” and the sprinkler never comes on. I’ve tried unplugging it, resetting, and ensured everything is properly wired. My internet connection is also strong and stable. It has worked perfectly for the past 6 months until now. I purchased it in February of this year. 

Please help I’m out of ideas. 
View: 68   Answer: 0

New app (Android)

Ken Jennings
Updated at 2018-06-08 16:39:10 UTC 

Not really a question but a shout-out about the changes to the app.  l found the wonderful new additions that the Netro team just made.  I suggest everyone check out the new additions.  I have tweked a couple of my zones and Very pleased.  Suggest everyone check it out!


View: 11829   Answer: 1

Great job Team!

robertj51
Updated at 2018-06-11 17:43:40 UTC 
Topic: General
This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!
View: 11001   Answer: 1

Weather override

U Koul
Updated at 2018-06-15 17:39:02 UTC 
Smart watering disables my program as it thinks its going to rain, how do I override it - if the weather forecast doesnt pan out or we dont get enuf rain
View: 10920   Answer: 3

Subsoil Moisture-Netro app

Rick Priory
Updated at 2018-06-16 13:09:48 UTC 
How is the subsoil moisture determined on the Netro App for each zone?
View: 10123   Answer: 1

Soil type?

John Broadbent
Updated at 2018-06-16 14:27:36 UTC 
The app has a number of soil choices- I don’t know which to choose. I assume different soil has different water retention. Is there a list which shows how much water the different soil types require?  Or is there a way to tell which soil you have?
View: 13158   Answer: 2

Two locations

Robert Garlick
Updated at 2018-06-22 13:31:35 UTC 

I have a system working in Florida and I just wanted to do the same thing in Kansas and I bought it and I have wired it but I haven't plugged it in because I don't know how I'm going to control each different location and I'm afraid something might go wrong and I won't be able to water in Florida.

So how do I control each separate location with the same phone?

View: 10288   Answer: 1