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Server Down 4/27/25?

ducati1198804
Updated at 2025-04-27 19:38:18 UTC 
I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  
View: 212   Answer: 5

does not irrigate

Giovanni Asoni
Updated at 2025-04-28 15:58:30 UTC 
The same thing happens to me too. No irrigation today... 04/27/2025 Netro does not connect... it says it is watering in manual mode, then I go to check and nothing happens! No water comes out of any station, I tried to reset but to no avail. If I try the tester the irrigation starts but if I try with the manual it says it is watering but that is not true. I checked the Wi-Fi and it is fine.
View: 118   Answer: 1

Whisperer 2

Stephen Brewer
Updated at 2025-04-24 13:43:01 UTC 

Hi

Can you have the Whisperer 2 controlling all six zones 

Regards

Steve

View: 119   Answer: 1

Garden Bib

Grant Sullivan
Updated at 2025-04-22 22:01:02 UTC 
Topic: General
Our landscaper installed a 4 zone sprinkler system and put a garden bib on zone 4 with a faucet Is there a way I could keep zone 4 on all the time so the faucet can work all all times?
View: 144   Answer: 1

Replace controller

paul.robinson@bigbend.net
Updated at 2024-08-24 22:53:15 UTC 
How do i activate a replacement Pixie and connect to existing (old) name and schedule in the app?
View: 1677   Answer: 1

Error E1

Simone Ragnolini
Updated at 2024-07-26 11:13:02 UTC 
Ho, we need support, as we are having an issue as the app doesn’t activate watering. The control unot shows E1.
View: 1873   Answer: 1

Watering system turns on by itself?

Michael Collins
Updated at 2024-07-27 23:34:54 UTC 
Topic: General

I have the following odd situations:


1. The Netro does not show any watering activity.

2. My watering system is turning on by itself, and one of my zones is just firing away, spreading water for hours on end.

3. The Netro does not seem to be be able to stop it or even show that it's running.

4. Unplugging the Netro did fix the problem. Even more bizarre


I have an old Netro that never did this. I wonder if I should just swap them out?  This newest one seems to bug sometimes?


Any thoughts what could be doing this?

View: 1915   Answer: 2

Sensor plat

Tiago Lourenco
Updated at 2024-07-28 12:17:00 UTC 

Good afternoon

I have plant sensors in all zones, and they block.

Sometimes i have my grass really dry and the sensor have 70/80 % of humidity.

I turn them off change place like 2 cm, turn them in again and they have the correct humidity.

Anyone experience this?


Thank you in advance

View: 2070   Answer: 3

Boost factor in app

Jorge Castrillo
Updated at 2024-07-30 13:55:17 UTC 

Hi,


I see a boost factor option in the web interface. I understand it's meant to increase or decrease the watering time. You can see the effect in the estimated watering times and schedules.


In the app, however, that option does not exist and, in fact, it shows a different estimate than the web interface. Why is that? Which one does the system pay attention to? The settings in the web, or those in the app?


Thanks!

View: 2033   Answer: 1

Zone watering while disabled

Brian Paternostro Paternostro
Updated at 2024-07-31 10:10:11 UTC 

I am doing yard work to 2 of my 3 zones right now and have the whole system disabled for several days as many heads are disconnected.  Woke up a 5am to have zone 3 on and spraying water everywhere for 20 minutes. 


How is this possible? Why do you not update your softwar? 

View: 2131   Answer: 2

2 hub-1 in my house

Troy Guinn
Updated at 2024-08-09 00:15:52 UTC 
Topic: General

Hello


I have 2 pixe devices and 2 hubs. I have 1 hub and pixie working fine. When I added the 2nd hub it does not show up in the app and therefore cannot add the 2nd pixie what am I doing wrong

View: 1902   Answer: 1

deleting plant sensor

David Ridgwell
Updated at 2024-08-10 01:31:44 UTC 
Topic: General
deleting plant sensor??
View: 1823   Answer: 1

Terminal 1 not working

Morgans_Home
Updated at 2024-08-12 01:27:03 UTC 
My terminal 1 is not working anymore. How can I troubleshoot?
View: 1844   Answer: 1

Smart watering very stupid

Ruth Wengert
Updated at 2024-08-13 14:22:33 UTC 
Smart watering has taken over my system. It waters on the wrong days at the wrong times. I have tried and tried to reprogram it with no success. I have asked for support from Netro at least 10 times and they have no support. Can someone please help me and tell me how to program the stupid smart system? It waters my plants three days in a row and then doesn’t water it for four days. My grass is dying. My plants are dying. Everything is dying because Netro has zero support. They don’t even have helpful videos on YouTube someone please help.
View: 1830   Answer: 1

Van Klaveren Patrick
Updated at 2024-08-15 10:04:53 UTC 
Hi! 

How can I share the Nero application of my watering control system with my gardener?

Thanks

View: 1789   Answer: 1

Riego

Felipe Martinez Cuadrado
Updated at 2024-08-16 21:16:23 UTC 
Topic: General
He instalado el programador y de vez en cuando salta una de las zonas 
View: 1816   Answer: 1

1 valve works, two don't

Phil Rubin
Updated at 2024-08-17 21:52:30 UTC 
For some time the system worked perfect. Now I  have two sections that don't work. It turns out that the signal to activate the valve is too short. When I  put a meter on it and then activate the valve the meter jumps to 28v for about one second then drops to zero before the valve can move. Conversely the one that works stays at 28v for much longer. I have rebooted and reset the system.  Any ideas?
View: 1794   Answer: 1

Smart watering not working

Carolyn Seyfried
Updated at 2024-09-10 16:17:51 UTC 
My sensor shows the moisture way above where I have my watering adjustment set to not water, but it is still watering. What am I doing wrong?
View: 1636   Answer: 1

Sensor

Kathleen Hamilton
Updated at 2024-09-11 19:43:50 UTC 
I have six sensors but use only 3 which are 1, 3 and 4; however, I am having problems with sensors 4.
View: 1666   Answer: 1

Whisperer says: Sensor XXXX already in your account

Thomas Murphy
Updated at 2024-09-18 12:39:46 UTC 
Hello there!

I'm really hoping you can help me. I bought two Whisperer 2s.


I configured the first one (called Roses 1) and it works perfectly.

I configured the second one (called Office Pot Plant) and it went through the configuration fine but then doesn't appear in my app in the Sensors section (Roses 1 appears, but Office Pot Plant doesn't). 

I tried to configure it again and it told me that the name Office Pot Plant was already taken, but it doesnt show anywhere.

I tried a factory reset on the Whisperer which worked but when I tried to configure it, it gave me the error "ERROR: Sensor XXXX already in your account".  

I've looked at my account on the web and it only shows Roses 1.
So I can't add the device because it says it's there already, and I can't delete it because it doesn't appear!

Please can anyone you help? I wrote to Support yesterday (from the email for this account) but I'm hoping someone has a DIY fix for this?

Thank you so much!
View: 1576   Answer: 1