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Netro Sprite

Cassio
Updated at 2025-06-26 08:43:13 UTC 

Good morning,


I have my netro sprite with green light showing connected.

Nonetheless, when executing the programs it shows "connection problems". When I try to run the programs manually, it keeps "connecting..." but does not open the valves so that it waters.


I have removed and reset the connection with the network, it becomes green again, but it still not work.

I have also reviewed the electrical connections on the valves, and they are ok.

I have also tested opening the valves manually, they open and water normally.


the only problem is when executing electronically... it keeps "connecting...." and does nothing.


Thanks for your support!

View: 129   Answer: 2

Unified controllers

Gianluca Spada
Updated at 2025-06-29 20:59:51 UTC 
It would be great if for someone like me there would be an option that unifies multiple controllers into just one home so that scheduling would be much easier and avoids multiple zones of different controllers run at the same time. When programming controllers in fact, I have to keep switching programming in various controllers to see if that time is not taken by another zone of another controller. Otherwise water pressure would be a problem if two or more zone are running at the same time in different controllers. 

I hope the message is clear and I hope it will be implemented in a future release as I don’t think it would be that difficult to create. 

Thank you!
View: 26   Answer: 1

Multiple controllers — 1 app?

Jordan B
Updated at 2025-06-28 07:48:22 UTC 
We have 3 controllers for over 24 zones. 

The challenge we’re having is that smart watering isn’t aware of what each controller is doing, so each controller winds up scheduling zones which all run at the same time. 

This is a problem due to the zones being starved for water pressure. 

Is there any way for the app to se all 3 of our controllers as 1 unified home/water supply?
View: 68   Answer: 1

Font size/ dark mode

Kirk Davis
Updated at 2025-06-28 04:53:19 UTC 
Dark mode and font size (especially a problem with charts) are two things that were going to be addressed a few years ago. Could I please get a current status on when dark mode will be available and when font size, or at least the ability to zoom the app screen will be available? Turning on the Apple magnifier, or having to take a screenshot and then zoom that so that you can read data is very inconvenient. 
View: 79   Answer: 1

Whisper set for additional water at 60%-not watering

Kirk Davis
Updated at 2025-06-25 16:41:56 UTC 

I have three zones with Whisperer 2 devices that have been installed for some time. It to skip watering above 90% and water extra at 60%. Soil moisture is currently at 56% and to says it isn't going to wTer again for like 40 hours. What's up with that? There is only a 38% chance of rain, and that is .1 inches so that can't be it.

View: 127   Answer: 1

Umidità terreno

Alessandro Zannini
Updated at 2025-06-21 15:44:47 UTC 
Perché nonostante l umidità rilevata dal sensore sia superiore alla soglia impostata, la centralina programma delle irrigazioni?
View: 210   Answer: 1

Nitro sprite 6 ha smesso di funzinare

francescomaggi
Updated at 2025-06-16 21:04:10 UTC 
Da qualche giorno il dispositivo ha smesso di funzionare. Non irriga né manualmente né con il programma. Ho già provato a rimuoverlo dall’app e resettarlo, ma non è cambiato nulla. Cosa consigliate di fare? Grazie
View: 225   Answer: 2

Zone won't shut off.

shoo.shoo
Updated at 2024-11-10 05:55:43 UTC 

Hi,


I have 4 zones and a master valve. When I run any of the zones, they won't shut off when the timer runs out. If I switch the AC power off, then the valve will shut. I have checked the valve and it has no issue with opening and closing except when the sprite is running it. I tested cables for continuity, and I have tried swapping cables with no change. My ac power pack is AC 24v.


This issue affects each of the valves but only when controlled via the sprite. The valves are fully operational otherwise.


Hoping for a fix, otherwise will return to Amazon under warranty and get another brand.

View: 2301   Answer: 1

Reset, but still not connecting

lorenzo s
Updated at 2024-12-19 23:36:08 UTC 

Please help. I'll provide a reward for getting my N-12 to work.


lss

View: 2782   Answer: 1

Sprite went offline

dkoford@gmail.com
Updated at 2024-12-18 02:30:29 UTC 
System went offline at 2 in the morning and I can’t get any response. Checked the outlet and it’s working. Tried to reset. Unplugged and plugged back in. Help!
View: 2195   Answer: 1

Changing ownership

Andrew Hopkins
Updated at 2024-12-16 01:39:48 UTC 

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

View: 2300   Answer: 1

Changing ownership

Andrew Hopkins
Updated at 2024-12-16 01:38:57 UTC 

Hi, I am just about to sell our house and with it the Netro Retic system. How do I change the owner email? I’ve tried it in the app but it keeps failing 🙁 

Thanks,

Andrew

View: 2139   Answer: 1

Sprite / Spark and Flume

Bruce P
Updated at 2024-12-12 22:28:13 UTC 

I have a Flume on my master water meter.

Is anyone familiar with any integration between Sprite/Spark and Flume?


Thinking of scenarios like:

If Flume water is already in use heavily (can be defined) then delay watering

Logic between Flume and either Metro to help with faulty valve / leak detection based on water (augmenting Spark's*)

If Flume detects water is shut off, don't run any Netro programs


* I read in Wency's reply at (https://netrohome.com/en/forum/posts/3479/show_question) that 

"The faulty valve detection relies on monitoring the voltage and current of the water valve's operational state. As for measuring the volume of water consumed, it's a consideration for future developments."

.

View: 2105   Answer: 1

Manual operation won’t come on

Carolyn Simmons
Updated at 2024-12-01 20:53:00 UTC 
I live in Conroe, TX and I cannot get the manual operation to come on. I’m supposed to water every 2 weeks during the winter months if I have not had rain. No rain in over 2 weeks so I need to turn it on. I do not have anything programmed right now. Any suggestions?
View: 2162   Answer: 1

Netro Pixie - Winter ❄️ Is coming

Andrea DS
Updated at 2024-11-27 21:01:38 UTC 

Hi,

I have a Netro Pixie  and I was wondering if it's safe to leave it outside in the garden during the winter. The temperatures here in North of Italy can drop as low as -5°C (23°F).

Is it okay for the unit to handle these conditions, or would it be better to move it indoors to avoid any potential damage? In any case is not expected to perform any watering activity until Spring time.

Thanks in advance for your advice!

View: 2155   Answer: 1

Zine will not run

TJ Woods
Updated at 2024-10-27 14:40:45 UTC 
I changed the sprinkler head on zone 5 after installing the new controller. All zones work but 5. I can run it manually. It won’t work on smart watering.
View: 2598   Answer: 1

Random intermittently watering

12330barryknoll
Updated at 2024-10-10 01:51:03 UTC 
Seems like my system has a mind of its own.  It'll water on time for a few weeks then stop then water again. 
View: 2464   Answer: 1

Sprite controller cycles on and off wifi

BrettEnyart
Updated at 2024-10-13 18:02:06 UTC 
My Netro controller is about three years old. I recently changed my Wi-Fi router about two months ago.  I repaired the controller with the new Wi-Fi, all seemed to work for a few days. Then the controller started cycling on and off of Wi-Fi. There are windows of several minutes that I can communicate with the controller, then windows of several hours when I cannot.  The light on the controller is solid for about 20 seconds, then three slow blinks, solid for 20 seconds, then three slow blanks, this pattern continues indefinitely. I have repaired the controller to WiFi several times. I have unplugged and then plugged the controller back in multiple times. Nothing seems to resolve the issue. It’s frustrating when I’m changing sprinkler heads and have to wait several hours to try a manual run to test the new heads. Has anyone else experience this and more importantly solved this issue? Thanks for the help!
View: 2484   Answer: 1

Conrtoler

John Zuzula
Updated at 2024-10-19 23:45:24 UTC 
Why is connection lost with my cover on. But when I take it off it then reconnects? My lawn once again looks like crap because this thing glitches out.
View: 2384   Answer: 1

Konrad

berlin
Updated at 2024-11-10 09:36:28 UTC 

Hello,

I had to change my google password and now I lost all my datas from my last installation in my Netro system.

What can I do to find it again. Must I install everything new?

Who can help me?


Thank's

Konrad

View: 2264   Answer: 1