I was having difficulty getting a leakproof seal when attaching my Smart Hose Faucet Timer (Pixie-1) to my new faucet. I finally was able to tighten it tight enough not to leak, but after a week, it broke and popped off. It is probably under warranty, but is there somewhere I can buy a new connector and repair it myself?

Hi

Hi 

just received a Netro Sprite controller 12 sone without power adapter 

I am in Rome , Italy

We have 240 volts energy supply

what adapter have i to buy ?

thanks 

paolo 

I am trying to install my Netro Pixie and the vacuum breaker is blocking the filter on the Pixie. Any suggestions? 

Good afternoon. 

 I have problems because I don't recognize the wifi.  I'll explain. First I connect by wifi to netro and it does not give me any problems.  But when I go back to the next screen to connect the mobile to the wifi and the wifi from home no longer appears. He's gone. And I can't continue with the installation.

Regards

Hi good morning,

I’m making the first installation and I see the valves don’t open when I tested it, so I test the connections with a multi-meter and sometimes it gives 24v and sometimes 0.
The last 10 tries it gives 0. I changed the cables and I now I test directly the controller connections and keep giving me 0.
I’m using the manual watering to make the tests.
Is it working correctly?
Thank you for your help.

My controller will be about 20 meters from the solenoids.  What size cable do I need to make this work? Thankyou!!

Replacing old Toro system,  all my wires from the zones are too thick to place into the system.  Do you have a wire gauge I can slim down the wires to make it work?

Hello I bougth my first netro sprite but i can not find the country Uruguay and i the smart not work correctly, how i can resolve this issue?

If your old controller has more than 12 zones, you will need to have 2 Netro controllers to replace it. Please follow the diagram below to safely wire the 2 controllers:

Now you can use the 2 C slots for the common wires and the 2 sets of 1-12 slots for the zone wires. If you do not have a master valve or pump, just ignore the orange wires.

IMPORTANT: the blue wire has to be connected to the left 24VAC on both controllers and the yellow wire has to be connected to the right 24VAC on both controllers.

Please contact us if you need the wire connectors shown in the picture.

Netro Inc

OK. I have my plumber installing this. Unfortunately, this is México and so beyond the basics, most plumbers are struggling about in the dark. We've figured most of it out, but we're a bit in the dark on a couple of bits.

I have the following:

A ground source well with a Franklin Electric submersible pump as my water source. This pumps directly from the ground to the zone controller.

The zone controller is an Antelco EzyValve4 solenoid (https://antelco.com/us/products/valves/automatic/ezyvalve-4). This has a water input and four zone outputs. Each of the four solenoids has two wires and their website shows how to connect 1 of the wires together as the common and then the other four for each controller. This is all good.

The problem is power to the pump. The Netro installation video says "if you have a master valve, connect that to the M slot". I googled a bit and found "A master valve is an automatic valve that is installed at the point where the irrigation system connects to the water supply. (Sometimes this circuit is called a “pump start circuit”. Both types of circuits work identical, and can be used for a pump and/or a master valve.) The controller turns the master valve on and off."

So, does this mean I connect the power from the pump directly to the "M" slot? and would this then turn on the pump when a zone is opened for watering? So, Zone 1 comes on to water the garden, does this also switch the pump on?

From what I understand the pump will be 110v, so do I need a relay unit between the pump wire and the Neatro (24v)?

Can anyone give me a confirmation that this is the right way to configure it please?

Hi,

I have just replaced a Rain bird image 6 by the Netro Sprite and I am using it's power supply.

The problem is that once I connect it after first install it gets to solid white light. I press reset shortly or even for 8 seconds but nothing changes.

Can someone help me ?

Thank you.

I recently ordered a second whisper and installed it the same way as the first one I received (which is still working fine)  It connects just fine and I can even change the color of the LED for a while.  But it reported only once to the app and that was it.  I have tried reconnecting it to WiFi, I even deleted it in the app and reinstalled it with no success.  After the initial connection it seems to just stop working.

I'm doing a first installation with an 100-HV-FF 24V ACRain Bird valve.I connected the wires to the C and 1 connector to serve zone 1. I populated the zone in the app. Because I want to test the system before I disassemble my previous I did not install the valve between the pipes. I click the "play" triangle in app home screen but I get no reaction from the valve. The solenoid is completely closed. I am using the 24V AC/AC adapter bought on your website.

Does the valve need water flowing through to work properly?

Thank you

I have two zones for the grass in my backyard and want to connect 1 whisper for both zones since its one small piece of grass.  How can I do this?

Hi, 
I am Lukas from the Netherlands. I have ordered a Netro sprite-6 on without a power adapter. 
In the Netherlands we have 230V AC on the power grid. I am having serious trouble to find a power adapter that goes to 24V AC 800mA. 

The only one I can find has an output of  24V AC 1000mA, will that be ok? 

Or is there a better alternative out there?

Thank you, 
Lukas Zwanenburg (NL)

I have a Sprite that refuses to connect to my Google WiFi.  Even with the router in the garage with it.

It will connect to a mobile hotspot on a cell phone.  Is there a known issue for Google WiFi?  I have tried all of the troubleshooting steps without any luck. 

I am interested in buying the Netro Sprite sprinkler. I read several reviews and they are all pretty good. I noticed that many state that the sprite is not able to water two zones at the same time. Is this something limited by project and wanted or do you think it could be upgraded with a software upgrade?

I wanted to ask you some questions about my garden layout. I attach a planimetry for convenience.

The garden consists of two pieces surrounded by railings with a central railing too. The one on the left side is about 70cm lower then the one on the right side.

The two big areas are covered with lawn. At the left side border there are 8 laurus nobilis plants (https://en.wikipedia.org/wiki/Laurus_nobilis) while at the right side border there are 8 Trachelospermum jasminoides plants (https://en.wikipedia.org/wiki/Trachelospermum_jasminoides).

Based on your experience how many zones would you create. At first I thought to go with three zones: one for both lawn plots, one for the laurus and another for the Trachelospermum. My doubt is I need to split the two lawn plots into two separate zones. How would the inability to operate different zones at the same time affect the watering and would the Sprite handle different times automatically or would I need to intervene manually?

My last question is about the Whisperer sensor, how many of them would you place in the garden?

Waiting forward to your suggestions,

Tony

Hi,   

Hello, 

I am trying to connect my Hunter PVG 101 GB valves to my new Metro Sprite. 

I haven't installed a watering System before so I am quite a newbie here. 

I have managed to set my Sprite up. But my valves aren't working. 

I have double checked my wires. No issue there. As I am living in Germany I have bought my own power supply. It's this one: INNOVATE LED Trafo ECO 24 Volt/DC, 0-50W - LED Treiber - Transformator - Netzteil - Driver (24V - 50W) https://www.amazon.de/dp/B01AALEYR8/ref=cm_sw_r_cp_apa_i_LgCYCb2PT86Y9

Are there any recommendations, what I could do wrong?

Thanks so much,