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Water pump shutting off

Ryan Cochran
Updated at 2018-11-26 02:32:24 UTC 
My water turns on then about a minute into the cycle it will suddenly shut down. The app says it is still going but water is not coming out of the sprinklers. Help  
View: 2053   Answer: 1

Scheduling ( Two Smart watering levels; Smart disabled)

Netro Support
Updated at 2023-06-09 06:07:25 UTC 

There are 2 different levels of Netro’s smart watering you can choose (For Netro watering controller, please go to Settings->Zones->Smart Zone; for Netro Pixie timer, please go to Settings->Garden->Smart Zone)


 1. Smart watering: Level advanced

This is the default setting of Netro watering controller's smart watering. In this level, your zones will be watered automatically by Netro with smart schedules.

Netro will do everything for you, you do not need to set up the program/schedule.

Netro will skip smart watering and programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations and manual restrictions.

You can inspect the Smart schedules in the calendar view. They are with the blue water-drop icons.

 

 

2.Smart watering: Level basic

This is the default setting of Netro Pixie timer's smart watering. In this level, no smart schedule will be generated. You will need to add programs manually (go to Settings->Programs to add programs) and Netro will skip programs when there is large amount of rain(>0.2inch/ 5.08 mm) or watering regulations.

 If you do not want smart zone schedule to override your own programmed schedule, you can set up the Smart Zone level from Advanced to Basic, which only skip rainning days for your programmed schedule.

Please note when smart zone is enabled, your local regulations will automatic override your own program if there is any conflict. So when you set up your own program watering time, please do not conflict with your local Regulations if there is any. To check up regulations, please go to Settings->Regulations.

 

 

3.Smart-zone feature disabled

If you want to create your own programs and turn off smart zone feature and rain delay feature, go to Settings->Zones->Smart Zone (Settings->Garden->Smart Zone for Pixie Timer) and toggle the enable button. When the smart zone is disabled, the system will strictly follow the user program to water the zones. There is no intelligence here. Netro will not skip your schedules when there is rain. Regulation feature will not be in effect as well.


View: 10227   Comment: 12

EPA rebate status?

Joshua Berk
Updated at 2018-11-04 07:39:58 UTC 
Topic: General
Hi I was wondering if we could get an update on where Netro is with an EPA rebate? We're aware Netro has applied, but any word or ETA on getting certification for rebates?  Thank you
View: 2359   Answer: 3

Skipping skipped?

livingwater71
Updated at 2018-10-31 16:11:03 UTC 
Live in Hawaii and yesterday we had flood level rains and to my disappointment Netro watered this morning even though I have it set to skip if it rained the previous day. Anyone have this happen?
View: 2131   Answer: 1

Service

Matt Lasser
Updated at 2018-10-31 16:01:30 UTC 
Listen.  This timer is really bad.  How do I let a service man run my timer I don’t want to give him my phone at least with the Rachio I can grant temporary access this is not worth the money at all
View: 2086   Answer: 1

Is there a way to water multiple times during the day?

George Zraick
Updated at 2018-10-27 20:05:15 UTC 
I have this fern area in a desert climate. Is there a way to do short spirt misting multiple times a day?
View: 2229   Answer: 1

Moberley

moberleyj@verizon.net
Updated at 2018-10-17 16:59:29 UTC 
My controller is blinking. Hasn’t done that before. Ideas?
View: 2041   Answer: 1

connecting to wifi..

Phani Gade
Updated at 2018-10-15 17:20:42 UTC 
Hi: i am having issues connecting to wifi.. i have been using the Netro for more than one year..still having issues with connecting to wifi. it gets connected for some time and disconnects. it is been happening. is it issue with Netro it self or something i have to do. i see all the bars on my phone at netro.. 
View: 1929   Answer: 0

Customization->set rain/temperature/wind threshold to skip watering

Netro Support
Updated at 2018-10-13 06:19:08 UTC 

Customization->set rain/temperature/wind threshold to skip watering

Netro automatically creates dynamic watering schedules according to local weather, so if you turn on the smart zone feature for your zone, season adjustment will be made with smart watering schedules according to weather.

There are different types of weather restrictions: rain, temperature and wind.

By default, If you turn on the smart zone feature, Netro will skip the schedules (including manual schedules from user programs) when there is a chance of significant rain(>0.2inch).

The default threshold to skip watering when temperature is too low is 0 Celsius degree (32 Fahrenheit) for all the Netro controllers.

You can now customize rain, temperature and wind threshold through Settings->Preferences.




View: 3318   Comment: 0

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2023-11-07 06:09:05 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 






View: 4476   Comment: 1

Controller

Phil Samson
Updated at 2018-10-12 18:41:33 UTC 
My controller shows that it’s online but the app is saying I’m offline. How do I correct this?
View: 2054   Answer: 0

How can I give my landscaper a way to manage the watering cycles?

Joshua Berk
Updated at 2018-10-10 06:22:09 UTC 
I would like to be able to share this account with my wife and my landscaper so they have access to turn things on and off when needed. Especially when I'm going to have my landscaper do work on my sprinkler system to fix the heads he needs to be able to test it easily without me being there.
View: 2102   Answer: 3

New seeding

Douglas Ely
Updated at 2018-10-09 23:09:48 UTC 
Here in ocean city NJ, when we seed for new grass we need the water to come on twice daily to start germination. When I set my Netro to “new plant” and the soil type to “sandy clay” which is the top layer, the controller had only been watering every 2.21 days. The soil is dust dry. I don’t want to have to make gross adjustments. That is why I bought Netro. What’s wrong?
View: 2388   Answer: 3

Disable all zones for winter

Wayne White
Updated at 2018-10-09 23:05:21 UTC 
It’s winter, I have manual zones and 3 sprites. Is there a way to disable the sprites? There has to be. A simple switch I’m missing. 
View: 2013   Answer: 1

winterizing

Ken Siebert
Updated at 2018-09-29 11:26:05 UTC 
Topic: General
How best to winterize system
View: 2626   Answer: 1

App Crashesdevice

Aaron Miller
Updated at 2018-09-16 11:28:35 UTC 
The app crashes on android phone (S8) when attempting to set rain preferences. This is annoying. None of my messages regarding this have been answered by tech support. Perhaps I should return the device and get a Rachio?
View: 1948   Answer: 0

New grass seed

Dan R
Updated at 2018-09-09 21:47:24 UTC 
It would be great to have a feature that runs the sprinklers three times a day for 7 days when I put down new grass seed. I can build a program for this and it does not take very long. It would be a nice feature to have this built into the app. 
View: 2131   Answer: 1

Sprite not running zones after power outage

Rob Platko
Updated at 2018-09-08 17:28:57 UTC 
Hi, my Sprite does not run any program on any zone following a power outage.  The zones are scheduled, I can see them in the calendar, but they don’t run.  Anyone seen this problem?
View: 2047   Answer: 0

Program for new grass seed?

Brian Killian
Updated at 2018-09-04 11:18:30 UTC 
Does netro have a program for new grass seed?  I'm going to oversees later this month and was wondering how to set my sprinklers to get the seed to grow.
View: 2181   Answer: 1

Netro app not work

rodecheverria
Updated at 2018-08-31 20:40:48 UTC 
with the new update ios 11.4.1 does not work. the app starts and then stops working,
resets itself
View: 2040   Answer: 1