Wency Pan
Updated at 2023-11-10 02:38:48 UTC

Dear customer,


We have noticed that on November 7, 2023, at 13:52, the device was set to StandBy mode, and on November 8, 2023, at 12:00, it was switched to Online mode, so there is no watering in the morning of November 8.


For preference settings, Netro will try to water during your preferred time. However, if watering is required on a particular day and it hasn't occurred within the preferred time, it will still water your zones regardless of you preferred watering time. 


If you have any further questions or concerns, please feel free to let us know. 


Thanks,

Wency

Netro Support

View: 598    Like: 0


Mark
2023-11-16 08:57:53 UTC  
This is a good explanation, however in some circumstances I wouldnt want to water at night, i.e. to avoid promoting fungus/grubs in the lawn.
Wency Pan
2023-11-20 00:52:48 UTC  
Dear customer,

If you do not want to water at night, you can create a restriction to prevent watering at night. If you have any further concerns or questions, please do not hesitate to reach out to us.

Regards,
Netro Support