Server Down 4/27/25?

I can’t connect to my irrigation controller through my desktop computer, or the Netro App.  Are you guys having server problems today 4/27/25?  

Answer From Wency Pan

19
Wency Pan
 Updated at 2025-04-28 08:41:35 UTC

Dear customer,


We are looking into it and will get back you soon.


Thanks,

Netro Support

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14
T P
 2025-04-28 21:57:44 UTC  
By update? Mine is still not working
19
Wency Pan
 2025-04-29 01:43:05 UTC  
Dear customer,

May I ask if you have disabled the zone? If the zone is enabled, does the manual run function work? If it still doesn't work, please send an email to support@netrohome.com and we will look into it.

Thanks,
Netro Support