Netro-Community

Notification

Answer From Wency Pan

Wency Pan
Updated at 2026-02-06 01:45:53 UTC

Dear customer,

We do not send notifications about when the device starts or finishes watering, as there would be too many such notifications, and we will not send spam to users. The notifications are only sent when the device goes offline or comes online.

However, We have implemented the app notification when the device starts to water. Currently it is ready for beta testing. If you are interested in trying this feature, we will enable it internally for you.

If you have any further concerns or questions, please do not hesitate to reach out to us.

Regards,

Netro Support

View: 21 Like: 1

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		<span style="font-size:10.5pt;">Dear customer,</span>
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		<span style="font-size:10.5pt;">We do not send&nbsp;<span class="cfee6a73" style="background:var(--colorful-sunflower);color:var(--static-black);">notification</span>s about when the device starts or finishes watering, as there&nbsp;</span><span style="font-size:10.5pt;">would</span><span style="font-size:10.5pt;">&nbsp;be too many such&nbsp;<span class="cfee6a73" style="background:var(--colorful-sunflower);color:var(--static-black);">notification</span>s, and we will not send spam to users. The&nbsp;<span class="cfee6a73" style="background:var(--colorful-sunflower);color:var(--static-black);">notification</span>s are only sent when the device goes offline or comes online.</span>
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		<span style="font-size:10.5pt;">However, We have implemented the app&nbsp;<span class="cfee6a73" style="background:var(--colorful-sunflower);color:var(--static-black);">notification</span>&nbsp;when the device starts to water. Currently it is ready for beta testing. If you are interested in trying this feature, we will enable it internally for you.&nbsp;</span>
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		<br />
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		<span style="font-size:10.5pt;">If you have any further concerns or questions, please do not hesitate to reach out to us.&nbsp;</span>
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		<span style="font-size:10.5pt;">&nbsp;</span>
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		<span style="font-size:10.5pt;">Regards,&nbsp;</span>
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		<span style="font-size:10.5pt;">Netro Support</span>
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Cancel

Alexis Demosthenous
2026-02-06 05:26:13 UTC

Yes i am interested please enable it for me

Wency Pan
2026-02-06 05:29:03 UTC

Dear customer,

Thanks and we have enabled it for you now.

Regards,
Netro Support