Hi everyone,

I tried to conect 24v and 9v  valve to ny Netro 6 zone system. It seems dont work... I heard a noise near evry valve when turnd on (on manual mode) but water doesn't com up... Just a 9v valve can open just for few second... Water comes up... But after this tine... Water stop to come.

In the pictures show a 2 model used (24 and 9v)

Thanks to every can help me

It would be great if for someone like me there would be an option that unifies multiple controllers into just one home so that scheduling would be much easier and avoids multiple zones of different controllers run at the same time. When programming controllers in fact, I have to keep switching programming in various controllers to see if that time is not taken by another zone of another controller. Otherwise water pressure would be a problem if two or more zone are running at the same time in different controllers. 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.

Thanks

Dan

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670

Regards, Zsolt

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….

Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 

Thanks,

Kirk

P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .

Can you help?

How do I reset the length of time sprinklers are on?

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.

What could the issue be?

Thank you in advance

Why is Whisperer not showing any moisture reading at all? after working fine for days, it just stops sending moisture info

Hello,

I have a strange situation:

- App reports controller as off-line, sometimes it reports on-line for brief periods. It was working fine till three days ago

- Controller has green light

- Web app on the netro site reports on-line and works

- The controller is watering

- The Wifi near the controller is working and I have not changed the password or settings

- I have tried forcing it to change the wifi, I get the bluetooth light and the controller is detected on the app via bluetooth, however it fails after I insert the password for the wifi. This is odd since the device is connected.

I suspect there is a synch issue between the App and your servers. Help would be appreciated.

I have some scheduled zones using programs and I'm seeing that the zones later in the program are being cancelled and not completing the scheduled program. What is causing the schedule to be overridden? It's a problem because those zones that are being skipped are not being watered at all. 

Hi everyone,

I'm experiencing a serious issue with my Netro Spark 8 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists. I also tested the solenoids with a multimeter, and they’re working correctly. If I activate the valves directly from the controller, they respond as expected—so it’s clearly not a hardware issue.

I should also mention that I previously had the same problem with two Sprite6 controllers. That’s why I switched to the Spark 8, hoping it would solve the issue. Unfortunately, it hasn’t.

To make matters worse, scheduled programs aren’t working either.

This is an urgent situation because my plants are currently without water. I’d really appreciate any help or suggestions to resolve this.

Thanks in advance,  
Stefano

Hello, I’ve installed netro app on my iPhone, followed the procedure to connect the spark 16 and everything is fine, but when I try to activate valves with the app, the led turn white.

If I remove spark 16 from the app, the led turn green and I can only activate valves from the controller,

Any solution?

Thanks

Davide

Is there a way to remotely reboot a whisperer sensor?

I am on vacation adn one of the sensors is showing up weird values in all the parameters.