Whisperer moisture sensor location

Jacques
Updated at 2021-09-09 15:28:26 UTC 
Topic: General
Where are the moisture sensors on the whisperer?  On one of mine, the ground stake broke and I was thinking of replacing it with a stardard metal stake. Will this work or is the moisture sensor built into the ground stake? Thanks! 
View: 432   Answer: 1

Restriction times not validating correctly

31707poppy
Updated at 2022-03-16 14:24:09 UTC 

As you can see, in the app if I try to adjust my existing restriction to start at 7:05am instead of 7:20am, it will not let me make the change because it says the start time must be before the end time (which it is).


View: 246   Answer: 2

Whisperers firmware update

Alfonso Olias Sanz
Updated at 2019-08-15 16:25:53 UTC 
Topic: General
When is it going to be released?
View: 992   Answer: 0

Just stopped working?

Bari Sadler
Updated at 2020-07-10 21:41:47 UTC 
No issues for a long time (2 years). Ran already today, now will not manually turn on. Reset once and re installed unit once. Is there an outage?
View: 757   Answer: 1

Sensor not starting

Joan Peiro
Updated at 2021-03-06 08:53:31 UTC 

Good morning


I have received two days ago my new sensor. I am not able to start the sensor to proceed with the installation.  

When I press the power button it makes a short flash in red after releasing but does not turn to white , blink or green.  


Same effect when I press quickly  three times or six times.   It only produces a short flash in red.  I can not proceed with the installation as my app does not find the Netro wifi of the sensor as it is off.    I tried to leave the sensor under solar exposure for a full day with no change in the behavior.  Still just a short red flash after pressing the power button but nothing else.

Can you guide me how to solve the problem? 

View: 670   Answer: 2

New Pixie, not getting past step 3?

milanese
Updated at 2022-05-27 02:32:57 UTC 

iPhone -

- Get app

- Crete account

- Go to connect timer

- Next

- Enter name and stuff, next

- Turn on unit, next

- Connect to Netro_* wifi, next


"Please connect to wifi network "Netro_*"......


I have disabled the IP security on the iPhone side. 


Please advise.


View: 107   Answer: 1

Remote Access?

Oliver Pettit
Updated at 2019-05-22 01:53:35 UTC 

Can you start the Pixie remotely?  i.e.  if I'm at work (i.e. not connected to my home network) I can start watering my garden?  If so is there anything I need to do to set this up?


Thanks, 


Oliver

View: 1107   Answer: 1

Whisperer shows 0% moist always

Max V
Updated at 2020-04-17 09:46:19 UTC 

Hi!


I have the following problem for several days, whisperer stopped calculating moisture. It shows 0% always, for 3 days already. I have tried to restart it, change its place. Soil is extra wet, but it still shows 0%. Other parameters like sunlight and temeperature are working fine. What should i do?

View: 858   Answer: 1

Time delay

Bruce Vandyke
Updated at 2020-07-11 20:43:26 UTC 
How do I adjust the amount of time when one zone is done and the next zone begins?
View: 855   Answer: 1

Selling our house - transfer sprite to new owners account

Tod Johnson
Updated at 2021-03-08 13:29:28 UTC 
Topic: General
We are selling our house. How do we transfer the current sprite to the new owners without resetting all the settings?
View: 629   Answer: 1

beta tester

paolo cellini
Updated at 2021-06-06 07:50:32 UTC 
hi may i became a beta tester ?
View: 520   Answer: 1

Connection issues

Ant Va
Updated at 2022-05-27 09:57:09 UTC 

Good morning,

Randomly my device loses connection and keeps blinking.  I have to turn it off and on for it to get the network back.  The Sprite is five meters from the router and next to other devices that have a good connection at all times.

Thanks 

View: 145   Answer: 3

Zones Shut Off But Show Running in App

Kirk Davis
Updated at 2019-08-16 02:54:33 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.


View: 1017   Answer: 1

Keep Connected option

jbart65
Updated at 2020-04-17 17:38:10 UTC 

Since wifi uses a fair amount of regular power, I assume the Pixie cannot be kept connected to the Internet or remain online for long periods of time. Yet the instructions and website don't seem to offer much guidance, and if so, I have not been able to find it.


So I experimented. I set the Keep Connected option to 9 am to 7:30 pm for Thursday. Seems the battery went dead in a day. 


I gather the Keep Connected option is limited. If so, any guidance would be appreciated. I did find it concerning that neither the Netro app nor the experimental web app showed the rapid deterioration in battery power.


Ideally users would have the option to set multiple blocks for Keep Connected. For example, I would like the Pixie to stay online from 7 am to 8 am and then again from 6 pm to 7 pm. Is that something that's in the works? I know most customers might not need such an option, but for some such as myself it would be useful.


I also imagine there is some kind of obstacle to the device sending out a WAKE UP command when a user wants to connect. Such as feature would obviously be great.


The particulars: 


The Netro app said I had 82% power at the start of Thursday. The app also said I had 82% power as of Friday morning (data appeared frozen in retrospect).

 

On Friday afternoon, the app suddenly told me it was zero power (while the experimental web app told me it was at 84% power and then 9% power on Fri afternoon). The app went from showing itself to be ONLINE, as it should, to NEXT SYNC. No warning or anything or the app showing a gradual depletion of power.

View: 742   Answer: 1

Whisperer is working fine with iPad but not pixel3 (android)?

Scott McKay
Updated at 2020-07-11 21:50:21 UTC 

Whisperer is showing all data and is controllable on iPad, but not on Android? 

View: 760   Answer: 1

App non si configura con IPHONE 7 Plus iOS 14.4

Antonino Marretta
Updated at 2021-03-08 08:10:40 UTC 

Salve a tutti, come da titolo la app durante la configurazione con smartphone in questo caso un IPHONE 7 PLUS con iOS 14.4 non riesce a completare l’accoppiamento con Netro , ho riprovato con smartphone Android con successo.

Ho fatto presente l’anomalia anche all’azienda costruttrice, la quale ci sta lavorando.

Chiedo a qualcuno di voi se ha avuto lo stesso problema.

View: 511   Answer: 1

Pause a location\device

Ion Storch
Updated at 2021-06-06 23:08:20 UTC 

Hello.  I have a Sprite-6 device. A head in one of my zones broke over the winter and we have had a rainy spring so I want to run my system manually until I can get everything repaired and ready for summer.  How do I Pause (take off line?) a location\device and then run each zone on demand?


Thank you,

-Jon Storch



View: 469   Answer: 1

No data registers as zero

Dave C
Updated at 2021-09-10 22:06:38 UTC 

If I leave my sensor for a while it stops recording new data. The days where there is no data is recorded as a zero. This is obviously not correct.  Any plans on updating this?

View: 427   Answer: 1

Whisperers not sending data

Alfonso Olias Sanz
Updated at 2022-03-18 12:17:29 UTC 

Hi there none of the whisperers are sending data. 

I do not see any data of moisture, sun light, temperature etc.

I have changed to a recurrence of 1 hour to send the data.


View: 229   Answer: 1

Forecast vs Expectation

Arvind Ramanadham
Updated at 2020-04-17 18:25:49 UTC 
What is the difference between Forecast vs Expectation? Is the 0.2 threshold the total amount of rain for the entire day or per hour?
View: 920   Answer: 1