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water valve does not work

Paolo Raviolo
Updated at 2022-05-03 15:55:47 UTC 

I set up the pixie timer, everithing seems ok but the valve does not opens, nor with program nor in manual mode, no water at all.

can you help me?

View: 995   Answer: 1

No moisture reading

dsingelyn
Updated at 2022-05-04 17:59:14 UTC 

I have 5 Whisperer sensors and 1 of them is no longer measuring moisture.  Temp and Lux are being measured but consistently zero on moisture.  Placed next to another functioning sensor that is reading moisture and still nothing.


Suggestions?

View: 854   Answer: 3

Smart watering -how do I know

John Kot
Updated at 2022-05-05 21:44:57 UTC 
Topic: General
If I have smart watering enabled does it activate sprinklers when it (sprite) determines a need?  If so how do I prevent that when I happen to be mowing the lawn?  
View: 1173   Answer: 1

Recommended WiFi Doesn’t Match Options Given

mspenner3
Updated at 2022-05-06 00:09:34 UTC 
The setup recommends a WiFi that is not an option in my WiFi settings. There is a Netro WiFi I can connect to, but the app refuses to recognize it, saying I have to use the name they give me. 
View: 805   Answer: 1

Unable to save programs

Arnaud
Updated at 2022-05-08 13:27:21 UTC 
Hello, when I program the repeated watering schedules, it does not appear in the calendar and nothing happens.
View: 695   Answer: 1

How do I test the sprinkler system

themaguires4727
Updated at 2022-05-08 22:44:59 UTC 
The instructions on page 12 of the Netro sprite quick start guide says I can use the ‘remote control’ feature to on the Netro app to turn on and off the sprinklers. I can’t find a ‘remote control’ setting on this app. 

This entire system is making me feel like an idiot. Please help.
View: 720   Answer: 1

App do not accept any weather underground station IDs

Jonas Lindholm
Updated at 2022-05-09 02:22:56 UTC 
Hi. I’m trying to add my weather underground PWS station ID and it is not accepted. I’ve tried several stations and the app say invalid station ID for all of them. They are all online. 
View: 758   Answer: 1

Watering out of schedule time

Luca Cerini
Updated at 2022-05-09 09:14:09 UTC 

Hi,

In my garden I've all the zones set to smart watering in a time frame between 0:00 and 5:00 am.

Tonight netro started to water at 3:14 and than I manually stop a 6:33 because I had to walk on the garden.

Why it watered with such delay and didn't stop in the morning at 5:00?

I'm using netro from 3 years and never happend.

Do I have to adjust some settings?

I'm attaching a screenshot of my settings:



Thanks,

Luca

View: 758   Answer: 1

Rain Strategy

Luca Cerini
Updated at 2022-05-09 09:24:20 UTC 

Hi,

this morning I was looking through my netro setting and I notice that the Rain strategy field (Threshold mm) was blank.

I don't remember how I set it in the past but maybe it is an upgrade?

In your experience wich method is the best? Forecast or Expectation?

Wich threshold in mm is suggested?

I have a normal garden on a flat area with clay soil.


Thanks,


Luca

 

View: 775   Answer: 1

SoCal Mandatory "Once a Week" Watering

Jonathan B.
Updated at 2022-05-09 16:14:12 UTC 

Hi,

I've been given a notice that my county will require "Once weekly" watering beginning in June 2022. Will my Netro Sprite automatically adhere to this schedule or do I have to set it up myself?

Thanks

View: 877   Answer: 3

Broken part

Jeremie Coderre
Updated at 2022-05-10 02:52:42 UTC 

Hi there!

This part broke on my Pixie when trying to loosen it. I’ve been to the hardware store, but did not find anything that would fit. Is there any way to get a replacement part?

I've tried to email Netro, but my emails get a Delivery Satus Notification (Failure) when I send them. Do someone knows if there is an other way to email them? I've tired support@netrohome.com and info@netrohome.com.

Thanks in advance!




View: 768   Answer: 1

Rain Delay Setting

Nicholas Lydakis
Updated at 2022-05-10 17:37:16 UTC 

What is the purpose of the rain delay option on the home page of the app - It is always set to 5 Days even after trying to change it.


Thanks


View: 999   Answer: 1

pollomito
Updated at 2022-05-10 19:31:57 UTC 

Hi,

Netro spark can be configured and used as timer if no wifi access point are available?

It is possible to use it by connecting directly mobile phone with spark without additional devices?


Thx

View: 1274   Answer: 2

instruction manual of the Netro Sprinkler

Rolando Silvano
Updated at 2022-05-11 18:59:03 UTC 
Topic: General

Where can I find the instruction manual of the Netro Sprinkler Smart Controller?

thank you

Silvano

View: 1099   Answer: 1

Interface language

Bayoule Bayoule
Updated at 2022-05-11 19:31:03 UTC 

How can I switch the language interface from french back to english?

Thanks

Bayoule

View: 731   Answer: 1

Is there a way to reset all settings back to default?

Derrick
Updated at 2022-05-11 19:37:04 UTC 
Is there a way to reset all settings back to default?
View: 753   Answer: 1

Netro not connecting

hawkshah
Updated at 2022-05-12 02:02:39 UTC 
I have switched internet providers and now Netro won’t connect to att modem.  I have run through setup many times
View: 735   Answer: 1

Hello

stelio
Updated at 2022-05-13 00:33:14 UTC 

Netro working fine last summer , I can seem

To get it to stay online . I reset the Netro and it work fine for the first 10 min … then it logs off and leave on zone open . I don’t know what to do ,To keep it online ? 

View: 772   Answer: 1

Invalid station id WU

Richard B
Updated at 2022-05-13 00:47:24 UTC 

Can you please set my pws to KNYFORTS4?


Thank you!

View: 759   Answer: 1

Invalid station WU

Bayoule Bayoule
Updated at 2022-05-13 03:51:52 UTC 

Can you please set my pws to IBIARR8?

Thanks

JM

View: 782   Answer: 1